JS tracking code: How to avoid registering unrelevant forms

[Belibaste]

Hello,

I have the JS tracking code set up on my public website (handle by my own code), on the private part (same code/url than public) and the blog (handle by Hubspot). I use the chat and tracking.

On public site and private chat, I use tracking code for the chat feature. On the private side, the chat feature is used as support chat. Problem is that for example when a user connect to his account, he use the email + password form, which is registered by Hubspot, I don't want that happening. Same thing for all the forms in the private part of the site. 

Is there a way to prevent the JS tracking code form listening to form submit event ? Maybe all at once or just some forms ?

Thank you  🙂

[Belibaste · Accepted solution]

Hi

Thank you for your answers. I have find this which is exactly what I needed, thanks to @tjoyce : https://knowledge.hubspot.com/forms/use-non-hubspot-forms#enable-or-disable-non-hubspot-forms

[tjoyce]

Hi @Belibaste - This solution by @garrett9  seems the most promising.

https://community.hubspot.com/t5/Lead-Capture-Tools/Ignore-a-specific-non-Hubspot-form-from-being-co...

Garrett, do you know if this workaround is still valid?

[garrett9]

Still using it currently, so yep!

[dennisedson]

Hey @Belibaste !

Welcome to the forums! 

I want to introduce you to this guy who is a freaking rock star (don't tell him I said that) @tjoyce 

Sir, how would you go about this?

[tjoyce]

@dennisedson - you're the real rockstar here... but I still want my chicken parm