APIs & Integrations

ariel_cu4tro
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Member | Platinum Partner

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Hi there!

I need your help. A CTI integration with Hubspot was created, they reported that there were many requests and reviewing the request log I discovered that there are too many errors 429 towards my Hubspot API, I reached the limit of 500k being 4pm (Mexico).

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himanshurauthan
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Thought Leader | Elite Partner
Thought Leader | Elite Partner

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Hello @ariel_cu4tro 

 

For the API: /contacts/v1/contact/vid/:vid/profile, please try to replace it with
Create or update a group of contacts 

 

This is a batch API and works for email/vid both.

 

Thanks

 

Digital Marketing & Inbound Expert In Growth Hacking Technology

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himanshurauthan
Thought Leader | Elite Partner
Thought Leader | Elite Partner

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Hello @ariel_cu4tro 

 

Try using the batch API calls for your integration/app. 429 status code requests are when you create any property/object or anything on HubSpot that already exists on the portal and according to HubSpot API limits, we should try to avoid these type of requests.

Can you please let me know for what the API calls are being made from your integration? Are that for groups, properties, contacts etc.

 

Thanks

 

Digital Marketing & Inbound Expert In Growth Hacking Technology
ariel_cu4tro
Member | Platinum Partner
Member | Platinum Partner

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Hi,

For the most part they are /contacts/v1/contact/vid/:vid/profile and /contacts/v1/search/query. 

 

Do you think it could be a loop somewhere or programming logic?

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himanshurauthan
Solution
Thought Leader | Elite Partner
Thought Leader | Elite Partner

Daily Rate Limit

SOLVE

Hello @ariel_cu4tro 

 

For the API: /contacts/v1/contact/vid/:vid/profile, please try to replace it with
Create or update a group of contacts 

 

This is a batch API and works for email/vid both.

 

Thanks

 

Digital Marketing & Inbound Expert In Growth Hacking Technology
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