I’m a bit surprised that this feature hasn’t been introduced yet, especially after several years.
Would it be possible to suggest the addition of an “undo” option with a short delay, perhaps a 5-second countdown, after clicking “respond”? This would give users a brief window to make quick edits or prevent unintended replies. It could be particularly helpful in a service desk environment where accuracy is key.
It’s surprising that this feature hasn’t been introduced yet, especially after several years.
The addition of an undo option with a short delay, perhaps a 5-second countdown, after clicking respond?
Five years later, I’m still looking for this one 
Ya let it go - they do not follow through on dev request
Just had this converstion today with a client. “The undo feature would come in clutch.”
Adding another +1. This would be incredibly useful.
Hi all! ‘undo send’ is now in development for emails sent from Conversations Inbox or Help Desk. The email editor on an object page is a different bit of code, and we hope to get to that some time after learning from/shipping what we are doing in Inbox and Help Desk.
Thanks for the update @EricHirsh. My company now uses Help Desk and my users would love this feature.
Are there any updates since being marked as in development six months ago? When will this be in beta?