I agree this is a huge idea and it’s been driving me crazy for months.
The default email address is used across all HubID’s and if one company is domain2.com and your default email is domain1.com and you send a quote or email or anything it always defaults to domain1.com even if you have three different companies all using a different domain.
Then you switch to HUB ID two and the same email from default is used in account domian2.com I have sent numerous quotes and my email address and phone number from default is shared across all HUB IDs.
I run several companies using one login and my default has caused me massive headaches as domain3.com client says who’s domain1.com and then they think that their info has been shared and some clients lose trust in this regard.
Why would Hubspot do this? Why can’t they see people run different companies using one portal but different ID’s?
Even the default phone number is shared across all HUBID’s it’s bad… just plain stupid to be honest.
They need to keep HUB IDs separate unless they share the same domain or something. We should be able to keep it all separate. The only way is to use my gmail.com as a no-brainer as no excuse but it’s not professional. But I can’t change my number … one client called that number and it was a different company but this is the default number.
I have decided to cancel my enterprise accounts on two accounts and went elsewhere as all other companies allow you to keep defaults separate per ID. Why can’t HS do this it seems a no brainer. No simple in programming.
I own a sales consulting company. We help companies build their sales teams and sales processes. As part of our business, we are required to call on our client’s customers and work with their CRM. Often times we advise on what CRM our clients should use. We would like to use a single CRM with one login and have the ability to send emails from different email addresses from a single HubSpot account.
I find it hard to belive that this company can not sovle this problem . I myself have two account from two f=different companies and tpo be able to toggle between the two with out signing in and out would be GREAT!!! I noticed some of my emails from one com[any went to the wrong email.
When or are you even working on this for your clients Huspot?
I also have a need for this. I use one instance of Hubspot for my consulting firm, and another instance for a retail startup. Obviously I use different email accounts for each.
As I see it, the issue goes beyond simply toggling between accounts while using - this assumes that you would never desire to be logged into both at the same time - the reason is because if I toggle between accounts (or currently, sign out and sign in again with the other account to the hubspot dashboard online), it also logs me out of the linked Gmail account through the Chrome extension, and starts logging emails from one business into the wrong Hubspot account.
So, I have two Gmail accounts, each with it’s own Hubspot account to match, and I want to be able to have them simulatenously logged in and working through the Chrome extensions. It shouldn’t be that hard as it’s all being identified by the email.
Thank you to SamTaylor! I have repeated your words below. You have concisely stated my exact situation and issue. I too have a consulting firm and a retail business. It is beyond confoundingthat I cannot be logged into both simultaneously.
Per Sam:
I also have a need for this. I use one instance of Hubspot for my consulting firm, and another instance for a retail startup. Obviously I use different email accounts for each.
As I see it, the issue goes beyond simply toggling between accounts while using - this assumes that you would never desire to be logged into both at the same time - the reason is because if I toggle between accounts (or currently, sign out and sign in again with the other account to the hubspot dashboard online), it also logs me out of the linked Gmail account through the Chrome extension, and starts logging emails from one business into the wrong Hubspot account.
So, I have two Gmail accounts, each with it’s own Hubspot account to match, and I want to be able to have them simulatenously logged in and working through the Chrome extensions. It shouldn’t be that hard as it’s all being identified by the email.
I, too, had voiced this. I’ve come to utilize (2) simultaneous instances; each in a private browser window and (2) monitors. When I have to work via my laptop…I’m hosed.
This would be a GAME changer for me. I work with 7 different companies and currently have 4 different iterations of HubSpot tied to different email addresses. Additionally, it is an issue as I used the outlook addon and I cannot get clarity on how to have it syncing with the different accounts.
