@nknoop will this allow for us to keep an email address only, so as to act as a suppression list, to ensure opt-out contacts do not return to the system when they shouldn’t? This would be essential and from my understanding, completely acceptable under legitimate interests.
Deleting the record as a whole using this approach would open up the possibilities for errors such as re-uploading customer/subscriber lists and marketing to people that had expressly opted out. How does this button deal with this?
What my concern is that if my contact data is stored on servers that are situated in Europe? Because this is a big dealbreaker if it isnt.
Also I will need to be able to setup a processor’s agreement between myself and Hubspot as I am storing contact info about my customers on the hubspot servers
Hi there, for concerns regarding legality and processors agreement my advice is to consult a legal company.
Your privacy policy will then detail how your organisation captures and stores data using third party data processors e.g. Hubspot, Zendesk etc.
Hydra have the same issues as will all clients who use Hubspot as their data processor as Hubspot data is stored both in and outside the EEA and outside if transfered to the US there is the Data Privacy Shield.
There is a lot of detail to cover and understand and I don’t recommend you try to do it yourself. It is much better to get proper legal advice.
I got all me legal documents in order already except having the processor’s agreement I need to setup with hubspot.
This needs to happen before 25th of may or else I am forced to abandon hubspot in search of a company I can actually reach.
check out the product readiness page
Hey, keep this thread up-to-date as we approach to GDPR day. Hubspot released this on January 2018. Get Ready for GDPR: Features You Can Start Using On Your Path to Compliance
We just launched our GDPR product readiness page, which includes a product roadmap with changes we’re making between now and May 25. Check it out here.
Thanks @nknoop!
This announcement is much appreicated and, I feel, deserves its own thread, which I have started here: HubSpot’s GDPR product roadmap has been released
*sigh* Like so many on here we all understand that you are working on it.
You have made a page telling us what you are doing. Thats lovely.
However its now less than 2 weeks before this is Law and still no tools to help us comply.
WHAT am i paying for? This is one of the biggest things in law for a long time and to get a mail telling me i can buy a new support module for Hubspot rather than working on what you should be really erks.
Can someone please just tell the truth and when it states available early May on your GDPR page please tell us why mid May its still not available.
Well said LeeHouse. On a personal al note this will also reflect poorly on me if the product I sold into the company isn’t going to be GDPR compliant. Help us out here will you Hubspot?
Question, is there anyway to link to the user email preferences page from a website page similar to the email footer where it’s usually located.
We would like to have this option for people to click to see the preferences page from the Notice and Consent / Legitimate Interest (GDPR) / Process consent text section together with our Privacy Policy link. Thanks!