We need this for tracking other activity types, like gift/colateral drop offs. Very important metric for us.
Status: Idea Submitted
Status history
+1 HS please do this and restore faith when Support tell us to go submit ideas lol.
We need this for Linkedin Connections which is currently being logged on the contact level as a property.
1000% need this
Great idea! This would make it easier to track non-HubSpot activities, such as LinkedIn scraping or interactions at external events. Ideally, it should include a customizable outcome property for greater flexibility!
I need activity reported across several metrics not natively included in HubSpot. When will this option finally become available? Seems like this idea is very popular and has been floated here over several years in this thread. Thanks!
need this!
Totalmente de acuerdo, no puedo hacer un filtro por tipo de reunión cuando saco el informe me saca todo, reuniones con proveedores, clientes, de coordinación, no me puede medir las reuniones que presentación que hago con un cliente por que no me permite agregar un filtro para definir mi tipo de reunión. Muy mejorable.
Hi everyone! My name is Hallie, and I’m a Program Manager on our CXM Team. I connected with our product team, and they confirmed that they won’t be getting to this in 2025, but are aiming to work on this in 2026. We know this has been a popular request over the years, and the team is still monitoring the feedback in comments in the meantime. Keep an eye out for future updates here. 
Any update on this?
I am upvoting this request.
echoing the need for flexibility with activities and the reporting that would go along with it!
100%. I’d love to be able to track industry and client events attended in this same section.
Love this. It would be great for any integrations as well. For our use case, we automate summaries from intercom tickets that our customers report. This creates a note in the HubSpot company level, but the issue is I can’t filter it based on Note type. Custom Associations would make this process so much cleaner.
Would love to have this to track in-person drop-bys and trade show booth conversations. I’m sure others have more diverse needs, but for my team, even adding just an “In-person” acitvity that we could customize the type on would go far to fill the need.
Hi, just want to share an update that this idea is still in the Idea Submitted phase through Q1 & Q2 of this year. We’re working on releasing custom properties for activities this year. I’m hoping custom properties will help!
If it doesn’t solve your use case still, I’d love to hear more about what type of Custom Activty you’d create and why. A DM or sending a messsage in the thread would help a ton! Thanks - Winnie
*Activities include the 9 engagements of Call, Meeting, Notes, Email, Tasks, Postal Mail, SMS, etc.
Would love this - I am working on a use case where we would want different notes to go to different places via automation, this would make life far easier!
YASSS we need this
@WinnieHien An example of custom activity types for our health care clients would be Patient Onboarding/Intake. In that type/category, could be a series of discrete activities such as:
- Medication Reconcilliation
- Vaccination Review
- Pre-existing conditions review
- etc
While we can squeeze this into tasks/tickets/queues, it would present better in the UI as well as make the UX friendlier if a user (such as a nurse practitioner) from a contact (patient) record could add a patient intake actvity and then use the custom properties you’re developing for activities to designate the sub-type of activity within that category.
Yes, definitely required. We particuelary need it for “Visits”.