clone Knowledge Base articles

Status: Delivered

Status history

upvote !

Basic functionality - should exist out of the box.

I was surprised a clone functionality didn’t already exist, it seems like a basic function. I hope it will be introduced very soon.

Yeah we need this

Or alternatively, alllow an article to be displayed under more than one category

this should already be done

@EKligerman - Nope, not available for me (on Enterprise).

Agreed it needs to be done

yes it s such a basic

Pretty please!

This should be prioritized, it’s something that all competitors have.
Without you cannot duplicate content or manage template…

This limitation was a major factor as to why we did not renew our trial subscription. The man hours required to do it manually had to be taken into consideration.

I would also like an update on this… We use tables in our KB articles that help to keep track of various campaigns and timelines, it’s a pain to have to set everything up every time rather than just clone and update.

+1 this would be very helpfull!

We also need this. The workaround of exporting articles as CSV and then importing them doesn’t work, as we have extensive formatted tables in the articles, and it appears that tables cannot be imported. But because of the tables that copying is necessary. The effort is currently unreasonable, and with copying, the effort would be minimized.

Hi all! Thanks for this feedback. We’re working on this as part of our new knowledge base release (currently in BETA). Stay tuned!

+1

100% When will the beta be ready? Please say soon!

You can now clone articles with our newest knowledge base tools!

Hello @amberbachlani,

Great news! The link only works once when you log into Hubspot, even though it used to display lots of interesting information about new features with links to help. How can I find the information again?