capturing form data that is not from hubspot

CRM & Sales CRM
2

Hi @ramirezjrve,

For HubSpot to correctly map the fields from your non-HubSpot form to HubSpot properties, certain requirements must be met: Use non-HubSpot forms

You can create form fields or labels to match HubSpot default properties or create a custom contact property to match the name or label of your form field. However, non-HubSpot form fields cannot be manually mapped. HubSpot will automatically try to map form fields to existing contact properties in HubSpot using logic in the following order:

  1. field name with contact property internal name
  2. field label with contact property name
  3. field label with contact property internal name
  4. field name with contact property name

“apellidos”, “nombre”, “n_meros” don’t seem to be either of the four above - hence the error message. You would have to create properties with those names, rename existing ones in HubSpot, or adjust your external form for the mapping to be successful.

Best regards