This is the actual solution to this - thanks for sharing!!
does this work for the Mac version of Outlook?
Hi @josephrealeyes,
You can use the O365 extension on a Mac if your inbox is hosted by Office 365.
Thank you,
Jenny
I have applied what LucyWatson gives as a solution and it works.
Apparently there are two add-ins for Outlook. The Desktop version, and the 365 version. If the 365 is installed, it automatically also installs on the desktop version, but as it has different functions, it’s not as smooth.
With the Desktop version, the emails pop-up automatically with BCC and are automatically tracked (or not, depending on your local add-in settings). So super thankfull for your comment @LucyWatson
Thanks for sharing this update with us, @JTromp!
You have to download the desktop add-in, not the 365 addin. See link below. Click “outlook desktop add-in” on far right.
When is it planned to make this feature available for everyone using Office365 Outlook online version? Thanks
I have the same issue. But the thread here does not help
Need an answer to this. Seems like so many people are having this issue.
I’m unable to use the desktop add-in as it doesn’t support Mac so this isn’t a fix for me.