Adding Tags to Knowledge Base for better search functionality

Status: Delivered

Status history

Please have this. Our clients use different terminology and we don’t want to have to manually include tags in every article

@goconnor with the end of the year coming up, whats the status for this?
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This feature is now available in beta. If you would like access please PM with your Hub Id.

Awsome, i would like access to Beta. HubID is 3968094

@Fredrikhoglind you are all set. Please PM me with any feedback you have.

302639

…and #wootwoot , so excited!

Search Tags for Knowledge Base articles are now available to all Service Hub Pro and Enterprise users.

Is it possible at all to display the tags as clickable items in the frontend as well?

Is this feature available now? I haven’t seen the ability to add tags to knowledge base articles - we are fairly new users, but Search ability is definitely compromised without tags.

I would also like to have a set of tags visible to readers (end users)