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CivilianAmelia
Participant | Platinum Partner
(She/her)
Participant | Platinum Partner
Member since ‎Sep 16, 2022
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Amelia Gallup

Just a humble civilian who loves HubSpot. Former HubSpotter, Current Ops Manager, chronic goofball.

Activity

ONightingale on September 26, 2022
Pop-up form not appearing
I've created a pop-up form to appear on a webpage. It doesn't appear despite everything in the back end being ok. I've tried changing the settings but still nothing. What can e the problem/solution to this?
Reply Discussion Starter
0 upvote
1 Reply
CivilianAmelia
Participant | Platinum Partner
September 26, 2022
Hi @ONightingale , There can be a few things impacting this and to most effectively troubleshoot, I'd need to be able to see the page that this pop...read more
Solved
Simba7 on December 19, 2019
Is it possible to change the image on our chat to be a different photo than our profile picture?
Trying to change the image that appears in our chat to be different from our profile image in our account. Is this possible?
Reply Discussion Blog
0 upvote
2 Replies
CivilianAmelia
Participant | Platinum Partner
September 23, 2022
Hello @Simba7 (love that username btw), You can do this globally, but not for each individual. If the goal is to hide the individual's personal in...read more
GnHAutomation on December 01, 2020
Chatbot Human Fallback: Use Different Information than My User Profile's
Hi Everyone, I received my first chat through the bot a few days ago, but I realized that my real first name, last name, and my profile picture were displayed. Unfortunately, the visitor was a scam. For security and privacy reasons, it would be nic read more
Reply Idea Account Settings Live Chat & Bots
0 upvote
1 Reply
CivilianAmelia
Participant | Platinum Partner
September 23, 2022
Hi @GnHAutomation , I'm happy to report, there is now an option available in the chat builder, on the display tab, that can be selected to allow...read more
Solved
ElCompe on April 06, 2021
Chatbot / Custom branding
I have a problem with the chatbot and hope you can help me: Although I have selected "custom branding" and set the name of the company and logo under Chatflow --> Display --> Chat Heading, as soon as an employee replies to a chat message, read more
Reply Discussion Free
0 upvote
3 Replies
CivilianAmelia
Participant | Platinum Partner
September 23, 2022
Hi @ElCompe , There is now an option available on the display tab, when creating a chat, that can be selected to allow company branding to ov...read more
EllenvanZutphen on June 04, 2019
Overview of certificates obtained by the team
Possibility to print an overview of all certificates of all employees. We are thinking of a kind of excel export in which we can see who is certified for which training. The current overview does not provide an easy overview of the team's performanc read more
Reply Idea Agency Partner
13 upvotes
3 Replies
CivilianAmelia
Participant | Platinum Partner
September 21, 2022
I totally agree. Even if we can't export, maybe updating the My Team tab so that it would provide some more info. I made a post about this here: h...read more
CivilianAmelia on September 21, 2022
Request for updates to HubSpot Academy "My Team" page - Export Certifications & Update UI?
Aloha HubSpot, I'd love to see some quality-of-life improvements made to HubSpot Academy's My Team tab. Providing a space for Admins/Managers to track team members and the certifications they've received is definitely needed. Especially a read more
Reply Idea Academy
22 upvotes
1 Reply
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