NMarinho

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Participant | Diamond Partner

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Nelson Marinho

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Activity

NatHiggins on February 09, 2021

Associate New Conversation to Existing Ticket within the Inbox

Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, read more

Reply Idea Conversations

254 upvotes

75 Replies

NMarinho

Participant | Diamond Partner

January 31, 2024

I agree, associating the conversations to existing objects whithin the Inbox would be great!

JessieS on April 25, 2023

Need Association Settings for Conversations Inbox

There is currently no way to set default associations or de-select unwanted associations in the Conversations Inbox when replying to conversations sent to a team email (Settings>Inbox>Inboxes). This option is available on the record leve read more

Reply Idea Conversations

37 upvotes

7 Replies

NMarinho

Participant | Diamond Partner

October 26, 2023

Much-needed! Currently, emails are associated with the Contact's open Deals by default... but chat conversations aren't! Please let us customize this...read more

str8sports on July 23, 2022

Add playbooks to notes

Hubspot... It would be great to add an option to add a playbook like we have the ability to add a knoweledge base artcile to a note or task within the deals, contact and company profiles. If I need to follow up with a sales reps question.. right read more

Reply Idea Playbooks

6 upvotes

4 Replies

NMarinho

Participant | Diamond Partner

September 25, 2023

Update: it's now possible to attach your playbook to an existing meeting... but whithin the last 6 hours only 😓 . I think this is way too short as ...read more

Johannes1991 on August 07, 2019

Ability to turn on / off the "Press Enter to Send Message" function in Chat.

It would be great to have the option, as you do in Linkedin, to toggle this on / off per user. Sometimes it is easy to accidentally press Enter or want to start a new line and instead you send a chat message.

Reply Idea HubSpot Support

65 upvotes

26 Replies

NMarinho

Participant | Diamond Partner

August 24, 2023

Yes, definitely needed 👍

jjokinen on August 07, 2020

Setting a Default Meeting Type for Meetings Created from Google Calendar

Although you can set the meeting type for booking a meeting through the Meetings Tool link , it's not possible to set the meeting type via the Google Calendar Integration when booking via your calendar. This would be most helpful as the read more

Reply Idea Integrations

34 upvotes

11 Replies

NMarinho

Participant | Diamond Partner

May 02, 2023

Ideally, we even want to SELECT a Meeting type directly from the Google calendar interface 🙂

NMarinho on December 07, 2022

Customized Manage Preferences Page from One-to-One emails

The page your contact is redirected to when clicking on the "Manage Preferences" link in the footer of a Marketing email is customizable (even though there are limitations and coding skills are required). However, the link in the footer of a One-t read more

Reply Idea Marketing Emails

15 upvotes

0 Reply

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