Collected Form Not Grabbing Contacts

SOLVE
maxconrad
Member

We're having issues with the new Collected Forms tool. It works perfect for our generic Contact Form 7 forms, but doesn't pull leads from our custom forms. 

 

I've touched base with our webdev but he wasn't able to shed any light on the reason.

 

Contact form is here: http://abstractdevelopments.com/register-bowker/

 

Any thoughts?

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Accepted Solutions
jennysowyrda
Solution
Community Manager

Hey @maxconrad

 

Have you checked out the documentation that HubSpot has for collected forms? They walk through troubleshooting your collected form, as well as why your form may not populate in the collected forms tool.

 

1. Collected forms

2. Collected Forms FAQ

3. Why do I not see my forms in the Collected Forms tool?

 

Thanks,

Jenny

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jennysowyrda
Solution
Community Manager

Hey @maxconrad

 

Have you checked out the documentation that HubSpot has for collected forms? They walk through troubleshooting your collected form, as well as why your form may not populate in the collected forms tool.

 

1. Collected forms

2. Collected Forms FAQ

3. Why do I not see my forms in the Collected Forms tool?

 

Thanks,

Jenny

View solution in original post

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