Great minds think alike

The new update that was done yesterday which has removed the number count from the notifications and replaced it with a dot, will significantly impact how we work. When we log back on, we use this to action each notifiation, we will now haver to make a note of the last notification for instance on a Friday evening and then refer back to that on Monday when we log back on. It will mean scrolling up and down the notifications constantly thruopgh out the day and make the whole process much more long winded for us, which as we go into the busiest period of the year really is not ideal. If you coudl look at replacing the number count again it would make things much easier.  ...read more

It would be extremely helpful to have a "saved view" functionality whereby you can filter out marketing emails that you edited/updated, or your team has edited/updated. Right now, emails that were most recently edited by every team member populate to the top. I'd like to see only those that I've edited/updated, and not have to re-saved this option every time I navigate back to this page. ...read more

There has to be a way to determine the winner of a Landing Page test based on button clicks. We us a Hubspot CTA to send customers from a Landing Page to our product sign-up page. With current Landing Page analytics, we can't determine a winner based on link clicks to an external page. We need CTA Clicks, CTA views and CTA Click Rate to be reported on the Landing Page and A/B test analysis pages. Additionally, Hubspot should be able to automatically select a winner and drive traffic based on CTA Click Rate. At the very least, we need the to ability to build this into a custom report. As far as I can tell, there's not a great way to view CTA click rate by page and no way to view down to page variations. ...read more

Hi,   I am creating Presets for email signagures and have just realised that it is impossible to bulk-upload values for these personalisation tokens. This makes the process slow and ineffective. Product team, please consider developing this feature.   Thanks,   ...read more

In our company, we use Dates Indicators to understand the time between a business created and when it is closed.  It has a big impact in our analysis and thanks to Hubspot we can do it easily.  But, it has a lower level of efficacy because when we compare the days to know the gap, it considers saturday and sunday when these days our collegues don't work. So, I would like to have an option to exclude these days from it when we do the calculation to be more real with the numbers.    Thank you! ...read more

Situation: One Conversations Inbox contains 5 channels that are added (all different email addresses (Google groups aliases)).    Need: Build reporting that gives me insights into each channel within an Inbox It seems that I can only report per Inbox overall, but that's not what I want. I am mainly looking at the same standard stats that would be on the individual inboxes (time to close, time to reply, totals, etc), but broken down by channel if all are in 1 inbox.  Posted here as per recommendation from PM: https://community.hubspot.com/t5/Tickets-Conversations/Reporting-on-channels-within-Conversations-Inbox/td-p/844886 ...read more

It would be great if the Outlook Sales Extension could show recent notes or other key activities or details about the contact rather than always needing to open the contact again in Hubspot. For example:  ...read more

I need to get recently archived objects (e.g. contacts) for the last week. I am sending a request: GET https://api.hubapi.com/crm/v3/objects/contacts?limit=100&archived=true But the response isn't sorted by any of the fields. So, I need to get all archived contacts (10 pages). Please add a sort={field}&direction={ASC,DESC} (e.g. sort=archivedAt&direction=DESC in my case) parameters to GET /crm/v3/objects/{object}. ...read more

If you're using Customer Portals, and agents email a third-party to resolve the issue, you don't want the customer to be able to view these conversations, but you do want to keep those conversations in one ticket.    It would be great to hide/restrict certain email threads in Customer Portals so queries can be dealt with in one ticket and the business can uphold a professional front by separating customer communications and client communications. ...read more