HubSpot Ideas

MarianaG

add dependent fields to survey questions

it would be great to be able to add logic to survey questions in Hubspot.

 

Creating a custom survey is great but we should be able to include conditional fields 

10 Replies
__meree6
Member | Platinum Partner

Hi HubSpot, 

 

I agree with MarianaG. I enjoy the HubSpot Customer Feedback Survey tool, but it could be greatly improved with logic-based questions, similar (if not identical) to the logic options in HubSpot forms. 

THanna6
Member

This is essential and is a big miss. Without it you can't use Hubspot alone survey's

LTasker1
Member

Agreed! Logic would be incredibly helpful when building surveys so only relevant questions are shown to the user

ReneeOHM
Participant

I cannot agree more with Mariana. So frustrating that we cannot build a custom survey and add logic to control which question/page they see next based on their answer. pleeeeaaase do something about this soon! 

indiracatmedia
Participant | Partner

This would be amazing to have in custom surveys!

TPawley
Member

Absolutely! In fact I'm shocked this isn't a feature and disappointed as I assumed (my fault for ASSuming) it would be part of the options when I added Service Hub to our subscriptions. 

pwr2101
Member

This would be insanely valuable. Please Please Please do this!!!

ABolijn
Member

I also agree with this topic! Working on a customer survey for our best clients to let us know what they thinking of us. Normally I used to do this in Typeform, but started in Hubspot... well, a lot of my questions I can't ask/use as in the past they worked on dependencies in the related answers given but Hubspot can't handle that. Such a bummer!! 

ADiCola2
Member | Elite Partner

This is such a big miss to not have it apart of surveys

MarissaStone
Participant

We also are hoping for this! We are trying to build surveys that only show relevant questions based on previously answered questions. Seems like a huge miss!