Undo email send

[kathigross]

We need this option! Unless we send from Gmail, we cannot "unsend" from Hubspot. Using HubSpot to send emails is a better option for me and I need a way to "unsend" from the platform. 

[CarolineJames]

we would love to see it ❤️

[APerezgrovas]

I have a suggestion that I believe would greatly enhance the user experience for many of us who rely on HubSpot for email communications.

It would be incredibly useful to have an "Undo Send" button for emails, as Gmail has.

[masn79]

Every company needs this!

[DJones52]

+1 on this!

[CRoberts46]

more than 4 years later, yet here I am saying "same here". come on Hubspot this should be a basic feature

[MWoolley9]

pretty mind-boggling how this feature isn't standard and not added yet since it's been an idea for over a year.

[SBattershell]

HubSpot let's go already. This has 235 upvotes! Sales teams especially need this!!! This should've been done. 

[arielowens]

I just had a team member ask if this was possible in Hubspot, very similar to other email platforms like Gmail. Would love this option! 

[KLeon1]

We've been patiently (and not so patiently) asking for this update for four years.  Many of us work very quickly when emailing and a little typo is bound to happen every now and then... to be able to unsend and make those edits allows us to save face and provide a more professional reception on the customer end.  I've been a hubspot user for all of one month and I've already found this submission... that's how quickly I needed it.  Please roll this out!  We beg of ye.

[AP2024]

Requesting a 10-second delay and Undo feature after clicking send that would allow the agent to stop the send and edit their message. This is helpful as we've found that proof-reading accuracy increases approximately 1000% after a person clicks Send. 🙂

Including a screenshot from our previous CRM which offered this "Undo" feature after selecting Send.

[MDavis499]

PLEASE DO THIS FEATURE. Especially in the Inbox with the conversation threads, where a few times now I have been typing a reply to one person, go to hit send and then at the same second another person in the thread replies, re-assigning my email to send to the wrong person! I've sent clients internal team conversations by accident because of this.