HubSpot Ideas

EBradley1

Subscription preferences open to abuse

Emails from HubSpot (with GDPR enabled) include a link to unsubscribe.


If you click on the link, you get a web page which asks you to input the email address to be unsubscribed.


Here's the thing: the website will allow you to input ANY email address.. and if that address is in our database, the address will be unsubscribed.

 

I don't understand why HubSpot would make the feature this way, so open to abuse.


Why not simply use a unique key from the original email .. so we are pretty sure that the person unsubscribing is indeed the true owner of that email address.

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