I would like the ability to start a sequence from a reply in gmail.
Here is just one use case:
1. We start a prospect on a sequence, which encourages them to book a demo with us.
2. The prospect replies to one of the emails in the sequence and says:
"Thanks Lee, I'll book a time next week."
3. Now we want to enroll that prospect in a new sequence that says "thank you" and then follows up with him multiple times if the prospect forgets to book a demo.
We have multiple use cases like this.
Without the ability to do this in gmail, we'll have to jump in and out of the CRM tens of times per day. Not ideal.