HubSpot Ideas

AndrewDream

Share Calling minutes across team members - SalesPro

Hi,

 

We have 6 seats for HubSpot Sales Professional. We have 1 out 6 reps using the calling minutes (16 hours - 960 minutes / month) and the other 5 users dont use their minutes AT ALL. Can WE please have the ability to share minutes across team members? It is so frustarting every month near end of month i have one rep asking for more minutes and he cant use from other team members. We pay way too much for this not to be a functionality. Please update/fix ASAP. THANKS!

5 Replies
FelipeFelix
Contributeur de premier rang

Absolutelly a NEED! My company pay almost 40 licenses for Service/Sales HubSpot and just a few actually uses calling feature and now we are having throuble to do our work because of that.

 

Best,

Felix

AndrewDream
Participant

Any update to this? @support 

AndrewDream
Participant

Hi Hubspot, where are we with this suggestion?

KMacDonald7
HubSpot Employee

Upvoting this idea on behalf of a customer who also shared this need!

ADuong
Member

Same situation. 5 licenses and only 1 caller. Ability to pool minutes is fair.