HubSpot Ideas


Separate permission to view different team's communication info

It would be highly beneficial for companies that have cross-selling teams to have an option to only allow the different teams to see the communication information (calls, emails etc.) of a contact within their own team.   


Team-only permission settings only allow us to control things such as who a user can communicate with, or which contacts they can view, but not what they can see on the contact record, especially with regard to communication information like emails and calls. 

1 Reply

This is a great idea! 

We have a situation where we have a couple of different sales teams (selling different products but for the same target groups) in our CRM and it would be awesme of they can all use the same leads for their sales efforts but not to be able to see each others communicaton.