HubSpot Ideas

AHWSOL

See who sent the last e-mail in a conversation in the inbox

Hi!

Usually, the e-mails sent to us contains several recipients.

In the conversation inbox, the contact who sent you the first e-mail is displayed. When someone else in the e-mail chain replies (a colleague to the contact, another partner, supplier etc), the first contact is still displayed. We would like the last person who replied to be shown in the section marked with red.

 

AHWSOL_2-1700483644897.png

 

0 Upvotes