HubSpot Ideas

Sascha

Meetings don't show up in Google Meet

Hello,

 

we have connected HubSpot to our Google Workspace calendar. The scheduling feature works fine on the surface, but under the hood, it doesn't appear to create proper meeting in Google Meet. 

 

We get invites, the Google Meet links provided work, but the meetings don't show up in Google Meet directly (the overview dashboard where all your upcoming meetings are listed).

 

The integration also doesn't place the "Join Meeting" button inside the Google Calendar invitations. It places the link, but Google Calendar doesn't see this as a proper meeting (hence it's not showing in Google Meet and there is no join button like when you schedule something with Google Calendar directly). 

 

I think maybe the API is outdated or using some kind of sub-optimal way to register the meetings with Google Calendar. 

 

I appreciate this is not a bug, but it probably can be improved, so that people using Google Meet's dashboard can join meetings from there and also find a join button on their calendars. 

 

BTW: Competing tools like Calendly, Doodle and so on do this correctly. 

0 Upvotes
4 Replies
kvonloesecke
Community Manager

Hi @Sascha,

 

Thank you for feedback.

 

I would highly recommend you to please post this product suggestion at our ideas forum.

 

Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.

 

Thank you,

Kristen

Sascha
Member

Can the post be move over there or do I have to create a new one?

 

Thanks

 

kvonloesecke
Community Manager

Hi @Sascha,

 

I can move it over there for you!

 

Best,

Kristen

Sascha
Member

Thank you! 🙂