HubSpot Ideas

Martin_zooma

Make it possible to use personalization token in NPS Loyalty surveys' From address

Today the "From address" in Loyalty surveys is a static field and you must choose a single email address as "From address". 

Most likely, the response rate would improve if it was possible to send the survey from a contact owner's email address instead.

Please make it possible to use personalization token to send from contact owner in the survey!

 

/Martin

1 Reply
NicoleJ
HubSpot Employee

I love this idea!