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Status: Idea Submitted
inigolekunberri
Submitted by Participant | Diamond Partner on ‎Feb 22, 2022 6:56 AM

Increase Service/Sales Email Attachment Size Limit

It's essential to increase the 20 MB size limit for 1to1 email attachements. 

This is a huge problem; when a customer sends an email to a shared team email with an attachment > 20MB, HubSpot's Inbox is not getting the email, so there's the risk of not giving an answer to a request. 

 

Service&Sales teams often work with > 20 MB attachments.

 

2 Replies
IGorostiza
Member
‎Feb 22, 2022 7:41 AM

Now a days, 20MB  it´s not enought!!!!

FJSchafer
Participant
‎Feb 23, 2022 4:44 PM

Also please allow me to also upload a .mov file.