HubSpot Ideas

lou_ae

Functionality + support for branding in Dark Mode

Hi there

 

As many may have noticed, big brands are starting to add in the option to view UI in Dark Mode. When we send out an email, our branding currently uses dark text - as most email clients (up until now) have had a light background. If we were to send out an email with our current logo and the user views it with their UI set to Dark Mode, it will appear like this:

dark mode.png

We have reached out to find out whether HubSpot can send out the suitable logo version (either light text or dark text) depending on the user's interface preference, but there is currently no support for this.

 

Has anyone else experienced this same issue? We are not interested in changing our branding just to resolve this issue (some suggestions have been to add a stroke around the text or change the shade of the writing...)

 

Can HubSpot please consider support for this? We believe the inclusion of Dark Mode as a UI option will only increase going forward.

 

Thanks

Lou

154 Replies
RLicau
Contributor

Would love this feature! 

Abirch
Contributor

This is SOOO needed! My team uses special coded sections that rely on coded color backgrounds and pngs for the design. Dark mode completely ruins it, but it's fixable with some coding magic. (see: https://www.litmus.com/blog/the-ultimate-guide-to-dark-mode-for-email-marketers/)

 

Unfortunately, the drag and drop mode throws a wrench in that just adding to the complexity of it all and making our emails ugly! 😢

 

Slanted Section Comparisson.PNG

nkumpy
Member

100% Agreed! Bumping for consideration.

nkumpy
Member

100% Agreed! Bumping for consideration.

EShoemake
Contributor

Are we anywhere closer to a solution for this?

scastles
Member

Would love to have a soultion to this.

islandgirl
Member

This is a vital feature, really need to get this implemented ASAP Hubspot!

PGrgic
HubSpot Employee

Important 

KStewartRD
Member

This is a huge flaw in usability. Dark mode should have options should have been implemented years ago.

scastles
Member

One of the many things that should have been implemented years ago. The amount of simple things this platform can't do is making it pretty hard to stay.

asiaferguson
Contributor

HubSpot really needs to implement this as ever more people are using dark mode - 100% agree with everyone else in the thread. 

TRippon7
Member

Yes! This is exactly what we need. Most branding just looks totally off in dark mode. We need a fix ASAP.

ACamacaro
Member

When an email is sent and the user opens it in a dark mode gmail the color palette of the email gets inverted.

There is no Hubspot native solution for this, only HTML CSS solutions which requires time and additional coding knowledge.

This dark mode color problem should be able to be fixed in the email builder, not requiring coding skills.

SEllisDaon
Member

I agree that we need some tools, but I would like to point out to everyone that there currently isn't a "solution" for dark mode on the builder side of things because the email clients haven't developed a standard for how to treat it. So dark mode literally looks different depending on the which email client you are using. It's even known that the previews aren't necessarily accurate to what the end user sees.

It would be great to have the script built in that allows us to swap graphics when the recipient is in dark mode. That would help a lot.

jtEnvoy
Contributor

This wasn't as much of an issue a few years ago, but it's critical now. While we can preview/test, there's no way to have a separate style to accommodate dark mode. To get emails looking good everywhere, we're basically limited to doing them all as graphics and using black and white text. Not ideal when you're marketing your business and matching style guides, etc. This is a pretty important feature to implement. Thank you.

lisa_karlen
Member | Platinum Partner

This is critical for our customers too. This feels like basic functionality today and we really want it to be implemented. Thank you! 

evanmeier
Member

This functionality is critical and should be prioritized for implementation.

RWhitney
Member

Agreed. I've been utilizing hubspot with various organizations for 3 years, and native dark mode solutions have been requested on these community forums the entire time. It's pitiful that this feature has not be prioritized as a majority of readers prefer darkmode, especially on mobile. 

 

The inverted colors look absolutely terrible, and not something I'd expect from an enterprise platform. Hubspot, please prioritize this. 

Arrick
Member

Any updates on this? I am trying to implement an email signature for a large brand who uses Hubspot. The dark mode view is a deal breaker for us moving forward. Seems like it should be an easy fix to offer us a place to designate regular/dark mode images and text colors. 😕

JessicaPetta
Member

shocked this isn't supported, our logo almost disappears in dark mode, I really don't want to have to put in a jpg version so it shows with a white background in dark mode 🤢