Exclude Property "State" as required information in email footer settings
Hi there,
since HubSpot is an American company, I can see how it is important to know which state a company sending emails has their locations.
However, in eg. Germany and Switzerland it is not customary and I'd say rather odd to have to include the "state" in any communication. Here, we commonly use the postal / zip code in combination with the city to "track" where someone is based. A common German address looks like this:
Company Name
Street Address
Zip Code City
Country (if needed for international correspondence)
Is there any way to make the field "state" in the email footer settings optional for countries outside the US - or something like that?
We are in London and when writing an address in London you wouldn't include a Town and a State (County in UK English). We are having to alter our postal address just to meet this requirement of having a State and a Town.
I'm in agreement as well. We have office locations across the globe and STATE is a very US-centric field. HubSpot should have coding that based on country or at minimum region determines what postal fields are required. This is a simple fix but has significant impact when engaging with prospects and clients across the globe.
Same problem for us here in The Netherlands. It's just uncommon to use the "state" or as we call them "provincies". I mainly have problem with this being a required field in the e-mail footer of the follow-up mails.
Absolutely agree : to make the footer readable in France we have to input The ZIpCode in the field City the City in the field State to have the right order. But, you have now a coma between Zip Code and City.
The footer has to be fully personnalized like it is in raw text version.
IF turning off the required bit at the db presents a challenge, how about a slight work around that includes an option in the footer diplay to show the state field or not?
Norway here, I support the idea! We use the German format as well. Hubspot, please make state optional! Update: I talked to a woman through the support chat to ask if they had any plans for a change. She said the product team were aware of the request but didn't have a timeline for a fix.
Hi, same goes for us in Norway and I am pretty sure tons of other countries so this really is a small but important thing that ought to be proritzed. We got comments form subcribers noting this as typs in our first newsletter which is not good so please fix.
As of today, this "idea" which is a missing feature, really, has status "submitted", which means, it hasn't even been looked at? We're approaching the five-year-mark, or, as I call it, "ain't gonna happen". Please, it makes European customers ... not like HubSpot so much.
