HubSpot Ideas

LouisD

Deal URL's in SMS workflows

Hi everyone -

#IdeaTime — We have workflows enabled which allow internal SMS messages to be sent to our sales representatives when they are assigned a new deal.

Currently, we include the prospects name, company name & contact number in the SMS.

 

However, it would be super useful if you could add a personalised token which adds  the 'Deal URL' or equivalent - which would then open the deal up directly in the Hubspot phone app. This way, prospect calls and any other notes taken can be easily seen and/or recorded.

 

Thanks! 🙂

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