HubSpot Ideas

cfleishman

Cloning a Deal

Need to be able to clone an individual deal. This is helpful for recurring revenue organizations and building MRR. Please! Smiley heureux

 

Update from @JoeMayallDue to a technical error on HubSpot’s end, this thread has an inflated upvote count. As of June 10th, 2020, we estimate this thread has around 500 upvotes. I'll continue to update this count as the thread receives upvotes."

Mises à jour HubSpot
Statut mis à jour : In Planning
January 21, 2025 09:44 AM

Hi HubSpot Community,


I'm Naz from HubSpot's product team, and I have great news! Our product team has prioritized Record Cloning in 2025. We'll keep you posted as we make progress toward this goal. In the meantime, if you are interested in participating in any research as we shape the solution, please submit your contact information in this form

Statut mis à jour : Not Currently Planned
January 22, 2024 10:06 AM

Hey HubSpot Community,
Here to share an un-fun update. We explored Cloning Deals in the second half of 2023 but are not ready to execute yet. Projects like this seem easy on the surface, but both technical and customer experience implications really matter. We're committed to providing the best experience, and sometimes that means taking extra time to do so. I know this is still a pressing need, and plan to make strides this year. In the meantime, as folks on this thread have mentioned, either using a workflow or an app like Deal Duplicator are your, admittedly not perfect, best options.
-Maggie

February 14, 2023 01:36 PM

Survey permissions have been updated! Please try here and let me know if you're encountering issues: https://forms.gle/7RRi8jUMTnLqP9M38

Statut mis à jour : In Planning
February 14, 2023 11:46 AM

Hi HubSpot Community great news! Our product team is prioritizing this feature and actively working on a solution. To help us better understand what exactly you'd like to clone (e.g. properties, associations, activities), could you please take this short survey? Thank you!

 

*Update: Survey link has been fixed, please let me know if you're still not able to access it.

May 26, 2022 08:53 PM

Hello HubSpot Community, 

 

Thank you all for your incredible patience. We reckon an update is warranted. 

 

Unfortunately, this idea remains unplanned. The team is currently planning some really valuable, high-impact features (e.g. team goals, deal overlays, color coding the deals board) that fall higher on the priority list. We can't take this on. But we understand the need and see the value in a cloning feature. 

 

Fortunately, there's a workaround. You can use workflows to create a new deal and copy data from the existing deal. 

Thank you for making HubSpot CRM a better tool. 

March 22, 2021 10:33 AM

Hello HubSpot community,

Thank you for your continued feedack here. I wanted to provide an update on the status of this idea. Cloning a deal is absolutely on a list of things we’d like to do. However, the list is long and time and resources are limited, so building this functionality is ultimately a question of priorities, and this is a lower priority compared to some of the other things we’re working on right now. We're continuing to keep an eye on the use cases provided in this idea and are always re-evaluating our top priorities, I'll be sure to update this thread when this is a more near-term priority. 
 
- Dylan 

August 06, 2020 09:01 AM

Hello HubSpot community, 


Thank you for your continued input on this idea. As I mentioned in a previous post, saving reps time is squarely in the realm of things we are thinking about on the HubSpot Product Team. 

To help us continue to deliver a product that helps your business grow better, could you answer this 3 question (only 1 required) survey about your detailed needs for cloning deals? 

Thank you in advance! 

729 Commentaires
DrewEconsys
Membre

Just to pile on - I want this too!

valeria_glispa
Membre

We desperately need this as well! 

Bahar
Participant

To be more precise, creating a new deal and associating it with the company and contacts in zapier is not really enough for us. We need to copy all activieties (email history and notes) to the newly created deal as well!

Goohlay
Membre | Partenaire solutions Diamond

@Bahar, you need to set the custom value of each field for the data to be copied.  See the step by step set-up of our zap.

1) Basically our zap, will be triggered once deals stage has been updated to "CLONE ME" stage.
Screen Shot 2017-12-06 at 6.25.13 PM.png

2) I created a filter wherein the app will only clone deals with "CLONE ME" deal stage. (Please note that the alphanumeric value is the internal value of "CLONE ME" stage):
Screen Shot 2017-12-06 at 6.25.42 PM.png 
3) Set to create new deals then manually set each field and its customized data:
Screen Shot 2017-12-06 at 6.40.04 PM.png

4) This is just optional though. Add another action by sending email notification to Hubspot Owner with the link to the newly "Cloned" deals:
Screen Shot 2017-12-06 at 6.26.40 PM.pngActual Email NotificationActual Email Notification

BTW, we've tested the bulk edit and updated multiple deals. It cloned all deals with the updated deal stage 🙂 You can literally clone 2 or more deals at once.

Hope this helps. Thanks!



  



Goohlay
Membre | Partenaire solutions Diamond
cketelaar
Membre

we want this too!

Bahar
Participant

 @Goohlay, thank you so much for your detailed explanation! We ended up doing the same thing, but it is not really clonning the deal. We are basically creating a new deal, and mapping the properties. So we still miss the activieties (email history and notes)!

Kmoloo
Contributeur de premier rang | Partenaire solutions Elite

Definitely need this feature to clone a deal.  We use a separate pipeline to manage contacts (which could be done as a native object in Salesforce).  When a deal goes to closed-won in our sales pipeline, we need to duplicate the deal as to create a contract for it.

p_viv
Contributeur

This is really basic CRM functionality that we need desperately

MarySkuse
Contributeur

This is a request that has been going on for over a year now... HubSpot, this is a MAJOR pain point for us. Please update.

Steveo
Participant

It's STUPID you can't do this.  I can't say anything else other than - this is a friggen sales App for #$^% sake - and we merge deals all the time!  What are you guys doing?  This has been lurking on this board forever as a serious issue.  I also posted this where a Community Mgr stated you can't do it.

TAM
Membre

When is this coming?

TAM
Membre

@Goohlay I have seen your workaround. I would like to appy it as well. But I don't know where to find the alphanumeric internal value of a stage (for the filter), which I called "deals to be cloned" since I will store them just temporarily in there. Once I have cloned them, I will move them back where they were in the pipeline and delete the "clone stage".
As I can see all I have to do in step 3 is to set to "custom value"?

Thanks in advance

Goohlay
Membre | Partenaire solutions Diamond

Hi @TAM

You can see Internal Value of each field at "Property Settings" in Hubspot. 

Go to Settings > Properties > Deal Properties > Deal Stage  > View/Edit

You'll see the internal value just like this:

Screen Shot 2018-02-14 at 9.50.06 PM.png

Does this helps? Thanks!

TAM
Membre

@Goohlay Thank you very much. Yes, that helped. I could find the value now.

When I tried to clone the deals under "clone deals" stage, it create empty deals for me. I guess, I have not been applying your 3rd step correctly. Could you elaborate on it? How can I make sure that it takes the exact same information as in the original deal properties? Such as associated contact, associated company, amount, close date, hubspot owner etc.

It is my first time with Zappier. Sorry, for the trivial questions. 

Thank you very much.

Goohlay
Membre | Partenaire solutions Diamond

Hi @TAM

No worries 🙂 

You'll need to set each field manually. In order to capture the correct data, you need to match the "field name" and "content name" value. See picture below:

 

2.png

 

Not all fields will contain the exact data you are copying though. For example, the pipeline value you're copying is "Sales Pipeline". What will appear in the field is instead of "Sales Pipeline", it will capture the internal value just like what I've shared with you.  

Thanks!

2100863
Membre

AGREED!!!

tnguyen
Membre

Yes we need this!

JennaEngel
Participant | Partenaire solutions Diamond

Agreed ^ HubSpot can you give us an update where this stands? 

jesseg
Membre

Agree with all the other comments.  This feature is long overdue and would be very beneficial to have