I am a true Hubspot fan but find it ludicrous that it does not take marketing and sales to the final mile - to be able to report and monitor on key marketing metrics. For example...How to measure the different KPI's I have in my funnel ie:
CPL - Cost per lead
CPMQL - Cost per MQL
CPSQL - Cost per SQL
CPDEMO - Cost per Demo
CAC - Cost per Customer
This needs to be a feature. We need to be able to see this:
Over time in absolute numbers
As % increases or decreases over time
Without it we can not make the major marketing decisions. As marketers we need to compare all channels and their true performane over time in order to know how to optimize and allocate marketing budgets. It needs to allow us to upload marketing costs and then create these reports.
My name is Jenny Mueller and I'm the Product Manager of Campaigns. Thanks for your feedback and comments!
Improving our Campaign reporting capabilities is one of our top priorities, so we have started reviewing this request and would like to understand your Campaign reporting requirements further.
Over the next week, our research team will be running research to understand more about your HubSpot Campaigns experience. The research will focus on 3 core areas:
How are you currently reporting on marketing campaign performance?
What are your out-of-the-box reporting needs?
What are the current inconsistencies in marketing channel reporting in HubSpot?
Here's how this works:
We'll schedule a 60-minute call over the next week
We'll chat through a Zoom video link that our research team will send you
All you need to do is have your computer ready and click the link to join
If you're interested in participating, please fill outthis short survey. If you match the criteria for a session, we’ll be in touch with further details.
Once you complete the research study, we’ll send you an e-gift card of your choice worth $100 USD through BHN rewards to thank you for your time and valuable feedback. Please note that by participating in this research study, you acknowledge and agree to HubSpot'sUser Research Participation Agreement.
I am looking forward to your reply!
Any other questions/ comments/ feedback, feel free to reach out anytime.