HubSpot Ideas

Rkeane

Blacklist domain from contact creation

I am a HubSpotter submitting this on behalf of a customer. We are looking for the ability to blacklist a domain from contact creation across a range of tools (Email logging, forms, non-HS forms). Currently it is possible to block certain domains from filling forms, but there is no option to prevent submitted forms create contacts if they submit from a certain domain.

 

For instance, this could be used on internal forms to gather data and feedback from a team without wanting to create contact records for each submission. This could also apply as a fallback to the Never Log settings.

12 Replies
RJLM
Member

I agree, this would be an excellent solution and something I would need! Upvoted! 

benmx
Member

I think this idea is great. At my company we use three different domains and get many contacts each time the team members fill out any form.

JdeRocquigny
Participant

YES this NEEDS to happen.  We are forever deleting our staff as contacts.  We would also LOVE for cc'd contacts to not auto create contacts in Hubspot.  Just clutters the system with contact names we can't use!

gcho93
Member

For our website we require users to submit a sign in or login in form in order to download our product datasheet. Also website admins must login to access the back end of our website. Everytime our internal employees or our website admins login, a contact gets created in hubspot which is very frustrating. Is there anyway we could allow those form submissions to be submitted but prevent their contacts from being created in hubspot? 

Jaycee_Lewis
Community Manager

Upvoting based on multiple customer requests for this feature

LThayn
Member

This is needed! Thank you!

Rongen
Participant

It's 2022 let's make this idea happen please, Hubspot team.

MWallis1
Member

Agree as a company that is constantly changing and updating, blocking our own domains or tools from logging as contacts would be very useful.

gcho93
Member

this would be an excellent idea!!!

We have soo many people internally being logged in as a user, and it is quite a hassel from having to delete their profiles. 

 

MDominguez4
Member

I am having the same issue.  My colleagues are being made contacts and I would love to be able to block them from being added and other domains ie. Amazon order emails from being added.  If this is not an option, I will be constantly cleaning this up every morning. 

MK410
Member

Agreed, this is needed. Thank you!

dmurphy623
Participant

HubSpot please make this happen, many of us need it!