Automatic distribution of tickets by quantity

[RaissaF]

Hello, Hubspot Community!

I would like to share one ideia about Automatic distribution of tickets by quantity. For example, our team have a goal to solved 120 tickets per day. But that's the limit per person. We Would like somehow to have to setting how much tickets each member of our team could do it during the day. It would be very great if these tickets could be distributed as more customer messages come in.

Round Robin is an app example that do it in a good way: https://app.roundrobin-assignment.com/

Thanks!

[edcampos]

It's a great idea!