HubSpot Ideas

MPoniedziałek

Ability to add ticket tags without a preset condition

Hi everyone, 

The new ticket tags functionality is very nice!
As a Servicedesk Admin, I would like to add tags without having to set some conditions for the tags to automatically appear in tickets. In other words, I want to be able to add colorful tags (without any preset condition) which can then be manually attached to any ticket I or my colleagues choose. The automated ticket tags do not always match our needs. 
Thanks!

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