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ADePaoli on March 28, 2024
I was not able to find a fix for my issue in the thread from 2020 with a similar name ( here ) and the sales help team directed me here. I have a student attempting the HubSpot Marketing Software Certification who is receiving a message that she read more
0 upvote
2 Replies
Member
March 28, 2024 18:51
Yes, it is my understanding that I've lost access/priveleges to that teir whereas I had it before. Thanks!
JHay4 on March 12, 2024
I am struggling to complete some of the pratical activities. It says that I need a higher HubSpot package. I have completed the Sales, CMS and Service Hub with no issues. I do have access to a demo account but it is still showing the same error. Is read more
0 upvote
1 Reply
Most Valuable Member | Diamond Partner
March 12, 2024 19:19
Hi @JHay4 you could initiate a 2 week trial for Marketing Hub Pro which would give you access to the tools you need for the practical exercises: ...read more
Ridwan22 on March 09, 2024
I'm disappointed with HubSpot Academy. Despite clearing caches and browser history, I consistently face the issue of encountering a "Time's up" message when attempting to take the exam. Even after trying to use browsers in Incognito mode and waitin read more
0 upvote
2 Replies
HubSpot Moderator
March 11, 2024 11:02
Thanks for posting here @Ridwan22 ! Hello @graceellafoster , Thank you for reaching out to the academy community page! I'm happy to help o...read more
TGyerak on March 05, 2024
My name´s Tamas from the BAT Austria Digital team. We are using HubSpot for our CRM system for one of our brands. I am in the middle of completing my HubSpot licence or HubSpot academy degree (how it is called), but there is one task that I read more
Most Valuable Member | Diamond Partner
March 05, 2024 21:30
Hi @TGyerak you can complete this task in any account, the best way to knock out this task is by signing up for an App Developer Account , this wi...read more
Rider786 on February 26, 2024
Everytime I CONTINUE TO TAKE THE TEST IS SAYS TIMES UP BEFORE EVEN SEEING THE QUESTION OR ANYTHING?
HubSpot Moderator
February 28, 2024 11:20
Thanks for posting here @Rider786 , After these twelve hours have already elapsed, please make sure, before clicking the "retake" icon, ensure tha...read more
DGanasan on February 25, 2024
Hi HubSpot, Can you help me transfer my certificate from my old email: dhivyaganasan@gmail.com to new: dhivya.ganasan@qs.com ? Thanks
0 upvote
1 Reply
HubSpot Moderator
February 26, 2024 14:11
Thanks for posting here @DGanasan ! Hi there! Users can transfer certifications themselves following the steps outlined in this documentatio...read more
Solved
DavidMS on February 23, 2024
Hi, I was wondering if I can get some help transfering all my certifications from my previous email address: david@curbie.ca to which I no longer have access to. To my new one david@thnikfuel.ca . Thank you so much!
0 upvote
1 Reply
Accepted Solution
HubSpot Moderator
February 23, 2024 12:55
Thanks for posting here @DavidMS - I just transferred these, please wait up to 15 minutes for the transfer to complete. Take care, Nicole...read more
Imsnehajain on February 23, 2024
I am writing to bring to your attention an issue I am currently experiencing with accessing my previously earned certifications on the HubSpot platform. Despite having completed several certifications in the past, I am unable to view any of my old c read more
0 upvote
2 Replies
Member
February 23, 2024 14:23
##- I’m unable to connect with the supporter request you to solve the issue -## Best Regards, Sneha Jain
kcchano80 on February 20, 2024
hi Academy Support 1) I used to be an Admin of an organization and i had transferred all my certifications to my work email in 2022, however since the position is terminated i can no longer access my old work email and cannot transfer the certifi read more
0 upvote
1 Reply
HubSpot Moderator
February 21, 2024 10:29
Hello @kcchano80 , Thank you for reaching out to HubSpot Support! I'm happy to help out with this. I just personally messaged you! Thank yo...read more
LMarsh on February 18, 2024
Hello, I am asked to create a Workflow as an exercise in the 'HubSpot Marketing Software' course in HubSpot Acadamy, but when I go to do so, I am asked to upgrade: ' Unlock Workflows with Marketing Hub Professional'. Can I complete the cer read more
0 upvote
1 Reply
HubSpot Moderator
February 20, 2024 14:37
Thanks for posting here, @LMarsh - Would you mind sending me your HubID via message? I am able to give you a free two-week trial that will automati...read more
HenryBTE on February 13, 2024
Hello, I have completed a course on social media marketing, and I found out that the certificate did not have my name on it. It also did not update after I have changed my account name, can someone help?
0 upvote
2 Replies
Member
February 18, 2024 21:35
My certification name was changed after a few days, thank you for the support.
Solved
nbaig_ on February 07, 2024
Under "Applying RevOps to the Flywheel" the quiz question "Which of the following is an example of force?" isn't showing any option as correct.
0 upvote
3 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
February 07, 2024 15:31
Very interesting @nbaig_ , I haven't run into this before where the answer isn't correct. As a first step, can you try logging out and clearin...read more
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