Conversations API Beta

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AMaruchok on April 29, 2024
Hi guys, Could someone please help me understand why it is not possible (at least based on the api spec/docs) to start new threads (i.e. compose/send new emails) via conversations api? I took a look at which api is used when an email composed in read more
HubSpot Product Team
May 13, 2024
Are the users of your app the employees of your business? Or your own customers? If the latter, is the idea you want your customers to be able to con...read more
EricHirsh on August 23, 2023
Greetings everyone! Wanted to let you know about a [non-breaking] enhancement on the GET request to the conversations/v3/conversations/threads endpoint. We'd gotten some feedback that you are looking for more ways to get a sub read more
1 upvote
0 Reply
baribeau on May 29, 2023
As documented at https://developers.hubspot.com/docs/api/conversations/conversations , the "Update a thread" (in the conversations.write scope) endpoint is serviced by making a PATCH request to /conversations/v3/conversations/threads/{threadId}. read more
3 upvotes
3 Replies
Contributor
August 24, 2023
Sure, just forwarding the legacy addresses into our main service inbox has been our first approach. Unfortunately HubSpot does not detect the old add...read more
boxed on May 27, 2023
- GET /conversations/v3/conversations/threads is always ascended sorted, which means you have to page from the first message to the last. This seems like the exact opposite of the most useful case where you want to automate some inbox handling. You read more
0 upvote
4 Replies
HubSpot Product Team
April 30, 2024
I just replied in the new thread you started for your question. Thanks for being active in our community!
jmclaren on March 09, 2023
Note the text below is a reposting of the announcement on the HubSpot Developer Changelog . The Conversations API (currently in beta) is used to read and send HubSpot conversations inbox messages. We're making 2 changes to the message recipient read more
jpsanchez on March 06, 2023
Hi all, I just have an integration working with a external bot from whatsapp conversations in hubspot inbox ( native whatsapp my business in HubSpot) . All works fine, looking to impprove not sure best practiques of how to create or no read more
Contributor | Elite Partner
March 10, 2023
Thanks for reaching out! I'm definitely interested in discussing this further and sharing my perspective. Let me know what works best for...read more
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