Calling

CKishon
Participant

Inbound calling with my number

Hi,

Now there in inbound calling in Hubspot. however I didn't succeeded to understand if I can get inbounds call to my number and not to new number that Hubspot provide.

 

Thank you

2 Replies 2
jolle
Recognized Expert

Inbound calling with my number

Hey @CKishon, thanks for reaching out!

 

Inbound calls work through a HubSpot-provided phone number (more info in this Knowledge Base article). The call first goes through to the HubSpot phone number, then it forwards the call to your personal phone number. This is so that HubSpot is able to properly track and record inbound calls. Check out this Knowledge Base article for additional information on receiving inbound calls in HubSp....

 

If you want to receive inbound calls directly to your personal phone number, then you can use your personal phone number in all of your outreach. Just keep in mind that HubSpot won't be able to track, log, or record any calls that don't come through the HubSpot-provided phone number.

 

Hope this helps!!

 

 

Jacob Olle

Director of Marketing Technology

NgageContent

HubSpot Certified Trainer

emailAddress
jacob@ngagecontent.com
website
https://ngagecontent.com/
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CKishon
Participant

Inbound calling with my number

Thank you for your response,

So if I understood correnct, there is no way to get a phone call via Hubspot and the number the client dial is the number of the business, it should be replace with the number of Hubspot?

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