CRM

ETausky
Member

how can i get a list of contacts who did NOT open my email?

The community answer here looks nothing like what comes up for me.  Is there a way to get a list view of contacts who received an email thru a sequence but did NOT open it?

3 Replies 3
Bruno_Teixeira
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

how can i get a list of contacts who did NOT open my email?

Hello @ETausky , you'll probable this information by creating a combination of sequence enrollment infos, like my screenshot below : 

 

Capture d’écran 2022-11-29 à 10.32.17.png

Bruno Teixeira

Growth Manager

Cérès Growth Marketing

Hubspot Diamond Partner

bruno@ceres.agency
www.ceres.agency
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Contact us
JSC
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

how can i get a list of contacts who did NOT open my email?

Hello,

 

I guess we do not have any perfect solution here. Either

- you can create lists or workflows based on contacts that did not open a marketing email 

- when looking at sequences, you can get contacts enlisted into a sequence and whose last opened email date is unknown (or before a certain date), but you will not have a stat or property per email in the sequence

 

Hope that helps

Best,

Jean-Sébastien Catier

Fondateur

Expert CRM | Partenaire Diamond

Prendre rendez-vous

09 71 07 08 00
js@officers.fr
www.officers.fr
Paris, France
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TiphaineCuisset
Community Manager
Community Manager

how can i get a list of contacts who did NOT open my email?

Hi @ETausky 

 

Thank you for reaching out.

 

I want to tag some of our experts here - @JSC @Bruno_Teixeira @Chriso-mwx do you have any thought for @ETausky on this? 

 

Thank you!

Best

Tiphaine


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