Logging into portal takes me to Hubspot Academy, with no exit

SOLVE
Jsum
Key Advisor

Hi all,

 

I've been logging in and out of this portal for almost a year. I have access to several portals that I do work in. I haven't been in this particular portal in a few weeks, and now when I log in it takes me to the hubspot academy with no way to access the hubspot portal main navigation or any of the tools. I'm going to log into a different portal and swap out the portal ids in the url, hopefully that gets me into the dashboard I need. I'd like to be able to click the portal and just go to the dashboard though, if possible. 

1 Accepted solution

Accepted Solutions
dennisedson
Solution
Community Manager

Can you try to go to your account settings in that portal and choosing a default homepage?

Here is a handy link for you 😉

https://app.hubspot.com/settings/2832298/user-preferences/profile

Will be under general tab at the bottom

User_Preferences___HubSpot.png

Thanks,

Dennis




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4 Replies 4
dennisedson
Community Manager

@Jsum , clearly we are hinting that you need to do some academy work 😜

Mind sending me the portal id?

Does it occur when if you are already logged into HubSpot and switch to that portal?

Thanks,

Dennis




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where we feature our Community driven developer podcast and how to content
Jsum
Key Advisor

@dennisedson the portal is 2832298. The drop down where I access my other portals does not work on this page either. I have to go to this page, get the portal id (can't highlight and copy, have to remember it) and then go back to my portal list, choose a different portal, and then swap the portal id out in the url in order to access this portals dashboard and menu, everytime I want to access this portal. 

0 Upvotes
dennisedson
Solution
Community Manager

Can you try to go to your account settings in that portal and choosing a default homepage?

Here is a handy link for you 😉

https://app.hubspot.com/settings/2832298/user-preferences/profile

Will be under general tab at the bottom

User_Preferences___HubSpot.png

Thanks,

Dennis




Check out our Community Developer Blog
where we feature our Community driven developer podcast and how to content

View solution in original post

Jsum
Key Advisor

Thanks @dennisedson , that did the trick