We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).

Allow cookies
Reject

Account & Settings

Search Account & Settings for solutions or ask a question
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
jennysowyrda
Community Manager

‎Mar 12, 2019 3:52 PM - edited ‎Aug 17, 2020 9:27 AM

Community Manager

Account Deactivation: PLEASE READ BEFORE POSTING

If your portal has been deactivated due to an extended period of inactivity and you are looking to have it reactivated, please read the following: 

 

1. Your Academy certifications are associated with your email address not your portal and will travel between portals. If you are just looking to retrieve your active certifications, you do not need your portal restored. You can create another free portal here.

 

2. Requesting your portal restoration is not a guarantee it can be restored. For more information on this, please see this resource.

 

3. If you still believe your portal needs to be restored after reading this, you can share your details directly through the form at the bottom of this article.

 

Only reactivation requests through the form will be processed.

 

0 Replies

No replies on this post just yet

No one has replied to this post quite yet. Check back soon to see if someone has a solution, or submit your own reply if you know how to help! Karma is real.

Reply to post

Need help replying? Check out our Community Guidelines

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.
Account Deactivation: PLEASE READ BEFORE POSTING
Sales
Mar 12, 2019