APIs & Integrations

CLang3
Member

Contact Import Validation Errors - fields with "."

We're getting contact import errors on FIRSTNAME and LASTNAME for some records that have "." in them, for example "Example.fyi". However, we're only getting those errors for a small percenage of records. We have thousands of other records that have "." in those fields that aren't getting errors. Any idea what could be causing this?

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Jaycee_Lewis
Community Manager
Community Manager

Contact Import Validation Errors - fields with "."

Hi, @CLang3 🙌 Thanks for the interesting question. Can we collaborate to come up with a really simple example? So, I can reproduce the issue?

 

I wonder if we can create a CSV with two rows:

  • one that always works
  • one that consistently gives the error

If I can use that to demonstrate what you're experiencing.

 

Thanks! — Jaycee

 

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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