How do you ensure your Hubspot website(s) meet ADA compliance?

[amwilie]

My team is currently working on putting together some processes and guidelines for meeting ADA compliance during website builds. So I was wondering what processes/guidelines other teams have in place for such?

• Throughout the build process, from Designers to Developers to Content Writers - how do you ensure your website(s) are adequetly accessible?
• Are there Hubspot elements you've found not to be ADA compliant and have you created any workarounds for them?
• Do you utilize third-party partners with expertise in the field for checking that your website(s) are compliant?

Here are some tools and informative webpages my team have gathered during our research if anyone is interested:

• Chrome Dev Tools Lighthouse Audit - Has an accessibility audit to score the page and give you information on what you can fix.
• WAVE Report - Visually shows you errors in accessibility
• SEO META in 1 CLICK - Chrome extension for checking alt tags, links, and hierarchy
• Stark - Plugin for XD that checks contrast and also simulates colorblindness 
• WebAIM Contrast Checker
• A11y Background Image Contrast Checker
• ADA Checklist
• ADA Compliance Checklist
• Vox Accessibility Guidelines
• ALT Decision Tree

[HadarS]

cc: @geoffbcampbell1 FYI

[ashfeller]

Hi @amwilie, 

I'd highly recommend AXE chrome extention. 

It was developed by Deque. This chrome extention is so vaulable because it prioritizes a11y fixes. 

[amwilie]

I was actually using that just yesterday! It's pretty awesome and detailed. A few things it was catching though is that the aria roles in the Hubspot advanced menu don't seem to be quite right, their child-toggle buttons don't have a defining label of any sort, and when you use a repeater in a custom module it uses the same ID for the repeated elements if you have the module wrapper on (which you can't remove with fields like the Simple Menu).

[ashfeller]

@amwilie We're flagged for that same thing! For us, the navigation ARIA error message also appears on Google's Lighthouse Inspect tool. I asked our HubSpot CSM about it, she said the improvement is on HubSpot's roadmap. However, I don't have a date for when it'll be completed.

[amwilie]

Good to know they're at least working on it! For now we've used javascript to fix the issues but it's definitely not the best fix. 🤔

[ashfeller]

@amwilie They say "No ARIA is better than Bad ARIA". So, I think you should be fine! 

[C_Lowry]

@amwilie - thanks for reaching out and posting about this topic.

I found this community post from last year which shares some good articles and resources around ADA compliance (https://community.hubspot.com/t5/CMS-Development/Advanced-ADA-Compliance/td-p/246305).

Let me also tag in some web design and developments experts from our power user community to see if they can also share their experiences around this.

@setheryb, @Anton, @dennisedson  - do you have any best practices for building out a website to meet ADA compliance that you could share?

[dennisedson]

heya @amwilie 

Microsoft has a nice collection of documentation here

Unsure what you all use for design, but there are some good figma plugins that test for color contrast

check this one out

a quick win for alt text on images in hubspot is to make the filename be that alt text as that is the default that is pulled in when adding an image in hubspot.  Cant count the number of times i have seen alt text like iStock-11772529 

Am glad to see people starting to take accessibility seriously! 

[amwilie]

Oh man, the iStock alt text is a menace. That's a pretty good quizk fix for making sure it's done! Though I wonder if we'd be able to train our clients to do so. Getting them to put in approriate alt text is almost as difficult as getting them to stop uploading the exact image from iStock before resizing it so ya end up with 10,000+px wide images trying to load on the site.