これらの掲示板を使用するには、JavaScriptがインストールされ、有効になっている必要があります。
お使いのブラウザでJavaScriptが無効になっているか、JavaScriptがサポートされていません。 JavaScriptを有効にする方法については、ブラウザのヘルプファイルを参照してください。
5 18, 2022 9:30 AM
■設定
・自社HPにhubspotのポップアップフォームを設置し、そこから問い合わせフォーム(自社HPとは別ドメインのサービス)に飛ばしている。・自社HPおよび問い合わせフォームのドメインはクロスドメイン設定をしており、(ポップアップを介さない別の導線では)GoogleAnalyticsの計測はできている状態。
■現象
・hubspotのポップアップから問い合わせフォームに遷移させた場合、セッションが切れてしまっているのかGA計測のランディングページが問い合わせフォームのURLになって計測されてしまう(本来であれば自社HPのランディングページが表示されるし、それを計測したい)。
■相談内容
上記の原因をご存知の方いらっしゃれば、対応方法をご教示いただければ助かります。
5 18, 2022 3:31 PM - 編集済み 5 18, 2022 3:31 PM
@ASHN さん、コミュニティーへの投稿ありがとうございます!
クロスドメイントラッキングの条件を満たしていないのかなと推測しました。
ナレッジベースでは、上記いずれかの条件を満たした場合にクロスドメイントラッキングされると記載されていました。ASHNさんのアカウントでクロスドメイントラッキング機能は有効になっているようなので、上記いずれかの条件を満たしていないため、計測ができていないのかなというところです🤔
ポップアップフォームではなくCTA経由(遷移先にGAのUTMパラメータつきURLを指定)で問い合わせフォームページに遷移させる、というのはどうでしょう?
5 18, 2022 6:01 PM
@natsumimori 様
ありがとうございます。
わかりづらくてすみません、hubspot上での計測ではなくGA上で計測ができていないという問題でして。。。
自社HP→問い合わせフォーム(自社HPとは別ドメイン)という経路なのですが、例えば問い合わせに至ったセッションのリファラーは何か?ランディングは何か?などを調査したくても、hubspotのポップアップフォームが入るとなぜか問い合わせフォームからのセッションが開始されてしまうというのが悩みでして、、、
ゆえにUTMパラメータを付けるという方法では結局セッションが切れてしまうので解決しないんです、、、
5 19, 2022 4:06 PM
@ASHN さん
コメントありがとうございます^^
HubSpotとGAではセッションの定義が違うので、それが関係ありそうでしょうか?
HubSpotの分析とGoogleアナリティクスが一致しません-セッション数
上記のナレッジベースに、GAでは訪問者をサイトに誘導した参照ソース/メディアに基づいてセッションを測定するとあり、ポップアップフォームを経由した場合参照ソースが引き継がれないという推測です。(私自身GAを実際に日々使用している身ではないので、的外れなことを言っていたら申し訳ないです😓)
GAを使っていらっしゃる方がいれば、ぜひコメント、推測、アドバイスお願いします〜!
@Keit @marykashima @neemo
他のメンバーに質問を投げかけたり、自社のナレッジを共有したりしましょう!
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LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineMessageReply"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_2","action":"renderInlineMessageReply","feedbackSelector":"#inlineMessageReplyContainer_2","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:renderinlinemessagereply?t:ac=board-id/product_discussions_marketing_jp/message-id/783/highlight/true&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"F2Df20a1xuFVjJjQraUtKWdBtytcqy9csmgnMuxb85E."}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadScripts"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_2","action":"lazyLoadScripts","feedbackSelector":"#inlineMessageReplyContainer_2","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:lazyloadscripts?t:ac=board-id/product_discussions_marketing_jp/message-id/783/highlight/true&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"YoGdu8L5Qbf8PwvP32Wpqd7uwmAmU1op5reYVYv2X1o."}); LITHIUM.AjaxSupport.fromLink('#kudoEntity_2', 'kudoEntity', '#ajaxfeedback_2', 'LITHIUM:ajaxError', {}, 'sAuXyCGvGfDlMmAQ1TsosOu7xBB8BpuY8NibGl3vA_Q.', 'ajax'); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "kudoEntity", "actions" : [ { "context" : "envParam:entity", "action" : "rerender" } ] } ], "componentId" : "kudos.widget.button", "initiatorBinding" : true, "selector" : "#kudosButtonV2_2", "parameters" : { "displayStyle" : "horizontal", "disallowZeroCount" : "false", "revokeMode" : "true", "kudosable" : "true", "showCountOnly" : "false", "disableKudosForAnonUser" : "false", "useCountToKudo" : "false", "entity" : "635439", "linkDisabled" : "false" }, "initiatorDataMatcher" : "data-lia-kudos-id" }); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_2", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "ForumMessage", "truncateBody" : "true", "message" : "635439", "includeRepliesModerationState" : "true", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111110111110100101011101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.MessageViewDisplay({"openEditsSelector":".lia-inline-message-edit","renderInlineFormEvent":"LITHIUM:renderInlineEditForm","componentId":"threadeddetaildisplaymessageviewwrapper_1","componentSelector":"#threadeddetaildisplaymessageviewwrapper_1","editEvent":"LITHIUM:editMessageViaAjax","collapseEvent":"LITHIUM:collapseInlineMessageEditor","messageId":635439,"confimationText":"他に開いているメッセージエディタがあり、その中のデータが失われた可能性があります。 続行しますか?","loaderSelector":"#threadeddetaildisplaymessageviewwrapper_1 .lia-message-body-loader .lia-loader","expandedRepliesSelector":".lia-inline-message-reply-form-expanded"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineEditForm"},"tokenId":"ajax","elementSelector":"#threadeddetaildisplaymessageviewwrapper_1","action":"renderInlineEditForm","feedbackSelector":"#threadeddetaildisplaymessageviewwrapper_1","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.threadeddetaildisplay.threadeddetailmessagelist.threadeddetaildisplaymessageviewwrapper:renderinlineeditform?t:ac=board-id/product_discussions_marketing_jp/message-id/783/highlight/true","ajaxErrorEventName":"LITHIUM:ajaxError","token":"zUZKXhVQLKZDW0TPQkNHeRBrjEoz1RMWyxv4M-84spI."}); LITHIUM.ThreadedDetailMessageList({"renderLoadMoreEvent":"LITHIUM:renderLoadMoreMessages","loadingText":"ロードしています...","placeholderClass":"lia-messages-threadedDetailList-placeholder","loadFetchSelector":"#threadeddetailmessagelist .lia-load-fetch","rootMessageId":634578,"loadPageNumber":1}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderLoadMoreMessages","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":"#threadeddetailmessagelist .lia-load-fetch","action":"renderLoadMoreMessages","feedbackSelector":"#ajaxFeedback","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.threadeddetaildisplay.threadeddetailmessagelist:renderloadmoremessages?t:ac=board-id/product_discussions_marketing_jp/message-id/783/highlight/true","ajaxErrorEventName":"LITHIUM:ajaxError","token":"MuOkTAVMfQA-TQSS6jphXJyKkPUHMj4kuQaVX7TrVxQ."}); LITHIUM.InlineMessageReplyEditor({"openEditsSelector":".lia-inline-message-edit","ajaxFeebackSelector":"#inlinemessagereplyeditor_0 .lia-inline-ajax-feedback","collapseEvent":"LITHIUM:collapseInlineMessageEditor","confimationText":"他に開いているメッセージエディタがあり、その中のデータが失われた可能性があります。 続行しますか?","topicMessageSelector":".lia-forum-topic-message-gte-5","focusEditor":false,"hidePlaceholderShowFormEvent":"LITHIUM:hidePlaceholderShowForm","formWrapperSelector":"#inlinemessagereplyeditor_0 .lia-form-wrapper","reRenderInlineEditorEvent":"LITHIUM:reRenderInlineEditor","ajaxBeforeSendEvent":"LITHIUM:ajaxBeforeSend:InlineMessageReply","element":"input","clientIdSelector":"#inlinemessagereplyeditor_0","loadAutosaveAction":false,"newPostPlaceholderSelector":".lia-new-post-placeholder","placeholderWrapperSelector":"#inlinemessagereplyeditor_0 .lia-placeholder-wrapper","messageId":634578,"formSelector":"#inlinemessagereplyeditor_0","expandedClass":"lia-inline-message-reply-form-expanded","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","newPostPlaceholderClass":"lia-new-post-placeholder","isLazyLoadEnabled":false,"editorLoadedEvent":"LITHIUM:editorLoaded","replyEditorPlaceholderWrapperCssClass":"lia-placeholder-wrapper","messageActionsClass":"lia-message-actions","cancelButtonSelector":"#inlinemessagereplyeditor_0 .lia-button-Cancel-action","isGteForumV5":true,"messageViewWrapperSelector":".lia-threaded-detail-display-message-view","disabledReplyClass":"lia-inline-message-reply-disabled-reply"}); LITHIUM.Text.set({"ajax.reRenderInlineEditor.loader.feedback.title":"ロード中..."}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"useLoader":true,"blockUI":"","event":"LITHIUM:reRenderInlineEditor","parameters":{"clientId":"inlinemessagereplyeditor_0"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0","action":"reRenderInlineEditor","feedbackSelector":"#inlinemessagereplyeditor_0","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.threadeddetaildisplay.inlinemessagereplyeditor_0:rerenderinlineeditor?t:ac=board-id/product_discussions_marketing_jp/message-id/783/highlight/true","ajaxErrorEventName":"LITHIUM:ajaxError","token":"z42YnhJnfE8JRXzR40RVUXetIlSWCr2iicNd1o6j0cE."}); LITHIUM.InlineMessageEditor({"ajaxFeebackSelector":"#inlinemessagereplyeditor_0 .lia-inline-ajax-feedback","submitButtonSelector":"#inlinemessagereplyeditor_0 .lia-button-Submit-action"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadComponent","parameters":{"componentId":"messages.widget.emoticons-lazy-load-runner"}},"tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0","action":"lazyLoadComponent","feedbackSelector":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.threadeddetaildisplay.inlinemessagereplyeditor_0:lazyloadcomponent?t:ac=board-id/product_discussions_marketing_jp/message-id/783/highlight/true","ajaxErrorEventName":"LITHIUM:ajaxError","token":"8-airCfpZyJvvHcaJPhwlRHppoOCK111jsfAbFRXLpo."}); LITHIUM.lazyLoadComponent({"selectors":{"elementSelector":"#inlinemessagereplyeditor_0"},"events":{"lazyLoadComponentEvent":"LITHIUM:lazyLoadComponent"},"misc":{"isLazyLoadEnabled":false}}); (function($) { $(document).ready(function() { var pageName = 'ForumTopicPage'; var reply = window.location.hash.substr(1); if(reply =='reply') { if( pageName == 'BlogArticlePage') { $('.MessageEditor .lia-quilt-row.lia-quilt-row-standard').attr('id', 'reply'); $( window ).on( "load", function() { $('iframe').trigger("click"); }); } else { $('.lia-form-type-text.lia-inline-topic-div').attr('id', 'reply').trigger("click"); $('.lia-quilt-row.lia-quilt-row-standard.lia-input-edit-form-row').focus(); } } $('.lia-form-modbarwhats-hot-input').change(function(){ let valueHotsSel = $(this).find('option:selected').attr('description'); let currentFormId = $(this).closest('form').attr('id'); let currentForm = '#'+currentFormId+' input[name=form_instance_key]'; let CurrentIdMsg = $(currentForm).val(); console.log(CurrentIdMsg); 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;(function ($) { if ($(window).width() <= 991) { $(".community-footer .col:nth-child(3)").on('click',function(){ if ($(this).hasClass('active')) { $(this).removeClass('active'); $(this).children("ul").hide(); $(this).children("h5").removeClass("addedClass"); } else { $(".community-footer .col").removeClass('active'); $('.community-footer .col ul').hide(); $(this).addClass('active'); $(this).children("ul").show(); $('.community-footer .col').children("h5").removeClass("addedClass"); $(this).children("h5").addClass("addedClass"); } if ( $(".community-footer .col:nth-child(4) ul").hasClass('custom-footer-res')) { $(".community-footer .col:nth-child(4) ul").removeClass('custom-footer-res'); } else { $(".community-footer .col:nth-child(4) ul").addClass('custom-footer-res'); } }) $('.community-footer .col:nth-child(1)').on("click", function () { if ($(this).hasClass('active')) { $(this).removeClass('active'); $(this).children("ul").hide(); $(this).children("h5").removeClass("addedClass"); } else { $(".community-footer .col").removeClass('active'); $('.community-footer .col ul').hide(); $(this).addClass('active'); $(this).children("ul").show(); $('.community-footer .col').children("h5").removeClass("addedClass"); $(this).children("h5").addClass("addedClass"); } if ( $(".community-footer .col:nth-child(4) ul").hasClass('custom-footer-res')) { $(".community-footer .col:nth-child(4) ul").removeClass('custom-footer-res'); } }) $('.community-footer .col:nth-child(2)').on("click", function () { if ($(this).hasClass('active')) { $(this).removeClass('active'); $(this).children("ul").hide(); $(this).children("h5").removeClass("addedClass"); } else { $(".community-footer .col").removeClass('active'); $('.community-footer .col ul').hide(); $(this).addClass('active'); $(this).children("ul").show(); $('.community-footer .col').children("h5").removeClass("addedClass"); $(this).children("h5").addClass("addedClass"); } if ( $(".community-footer .col:nth-child(4) ul").hasClass('custom-footer-res')) { $(".community-footer .col:nth-child(4) ul").removeClass('custom-footer-res'); } }) } })(LITHIUM.jQuery); if (window.location.href.indexOf('/page/') != -1) { var siblings = document.getElementById('actionMenuDropDown').parentNode.childNodes; siblings[3].className = "hidden" siblings[5].className = "hidden" } (function($) { $(window).on('load', function() { $('.lia-quilt-forum-message > .lia-quilt-row-main,.lia-quilt-idea-message-item > .lia-quilt-row-main').each(function(){ $(this).find('.UserAvatar img').css("width","40px"); $(this).find('.UserAvatar img').css("border-radius","15px 0 15px 15px"); var href = $(this).find('.UserName > .lia-link-navigation').attr('href'); var img = $(this).find('.UserAvatar').html(); $(this).find('.UserAvatar').html(''+img+''); }); }); })(LITHIUM.jQuery); LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/product_discussions_marketing_jp/message-id/783/highlight/true","ajaxErrorEventName":"LITHIUM:ajaxError","token":"hKgUxNqBWxX0bzocfESxhaCdxl9whk_Wvh-1v7z8Z2g."}); LITHIUM.Auth.API_URL = "/t5/util/authcheckpage"; LITHIUM.Auth.LOGIN_URL_TMPL = "https://app.hubspot.com/khoros/integration/jwt/authenticate?referer=https%3A%2F%2FREPLACE_TEXT"; LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive"; LITHIUM.Auth.KEEP_ALIVE_TIME = 300000; LITHIUM.Auth.CHECK_SESSION_TOKEN = 'jceyB4P7ra8uTjP-bZDdynx7DBBdBxIzXaw_aAsw3aM.'; LITHIUM.AjaxSupport.useTickets = false; LITHIUM.Loader.runJsAttached(); // -->