# \#tos **URL:** https://community.hubspot.com/tag/tos/3087.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [Custom Calculated Line‑Item Fields in CPQ (NEED Unit Cost × Discount % = Discounted Unit Value)](https://community.hubspot.com/t/custom-calculated-line-item-fields-in-cpq-need-unit-cost-x-discount-discounted-unit-value/145700)
**Author:** [@LJ2002](https://community.hubspot.com/u/LJ2002)\ **Replies:** 3\ **Last updated:** [October 19, 2026, 5:58pm UTC](https://community.hubspot.com/t/custom-calculated-line-item-fields-in-cpq-need-unit-cost-x-discount-discounted-unit-value/145700 "2026-10-19T17:58:42Z")
I’m finding a limitation in HubSpot’s CPQ that I think a lot of teams will recognise. I want to show a simple calculated val… --- ## [Recommendation for Custom Invoices](https://community.hubspot.com/t/recommendation-for-custom-invoices/137940)
**Author:** [@PS23](https://community.hubspot.com/u/PS23)\ **Replies:** 7\ **Last updated:** [October 15, 2026, 10:56am UTC](https://community.hubspot.com/t/recommendation-for-custom-invoices/137940 "2026-10-15T10:56:29Z")
Hello, Does anybody have any suggestions on how best to create custom invoices in HubSpot? The invoice object is somewhat li… --- ## [Payment & Invoice Email Formatting](https://community.hubspot.com/t/payment-invoice-email-formatting/138352)
**Author:** [@TInstitute](https://community.hubspot.com/u/TInstitute)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 10:54am UTC](https://community.hubspot.com/t/payment-invoice-email-formatting/138352 "2026-10-15T10:54:31Z")
Is there any way to customise the email message that is sent to the customer when an invoice is generated and when they make … --- ## [Adding PDF download including attached documents in Offer/CPQ/Quote](https://community.hubspot.com/t/adding-pdf-download-including-attached-documents-in-offer-cpq-quote/146156)
**Author:** [@bluedude](https://community.hubspot.com/u/bluedude)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 8:41pm UTC](https://community.hubspot.com/t/adding-pdf-download-including-attached-documents-in-offer-cpq-quote/146156 "2026-10-14T20:41:25Z")
In many countries having all documents in one PDF for quotes is mandatory. This is a legal issue. The current CPQ solution h… --- ## [Hide Line Items on CPQ Template](https://community.hubspot.com/t/hide-line-items-on-cpq-template/145968)
**Author:** [@MShattuck](https://community.hubspot.com/u/MShattuck)\ **Replies:** 3\ **Last updated:** [October 14, 2026, 7:37pm UTC](https://community.hubspot.com/t/hide-line-items-on-cpq-template/145968 "2026-10-14T19:37:00Z")
I do not want the Line Items on a quote. I do not need it as I have all the information in an attachment. So I want the line … --- ## [Customer Agent Handoff can not route to other chatflow object](https://community.hubspot.com/t/customer-agent-handoff-can-not-route-to-other-chatflow-object/147844)
**Author:** [@Tmon](https://community.hubspot.com/u/Tmon)\ **Replies:** 1\ **Last updated:** [March 31, 2026, 10:37am UTC](https://community.hubspot.com/t/customer-agent-handoff-can-not-route-to-other-chatflow-object/147844 "2026-03-31T10:37:54Z")
Currently in our company we have 5 different departments available in inbox chat conversations. Chatflow displays teams/departments which are currently available and allowing customer to choose specific one he needs. Cur… --- ## [2 Tier Channel Model](https://community.hubspot.com/t/2-tier-channel-model/131141)
**Author:** [@CRa](https://community.hubspot.com/u/CRa)\ **Replies:** 4\ **Last updated:** [February 17, 2026, 10:53am UTC](https://community.hubspot.com/t/2-tier-channel-model/131141 "2026-02-17T10:53:02Z")
Hello all, I hope the question is not too trivial for the community, but my search so far has not been successful: I am currently trying to create a 2 tier channel model in Hubspot. For this I need different discount le… --- ## [Getting rid of "Starts on effective date" in Quotes](https://community.hubspot.com/t/getting-rid-of-starts-on-effective-date-in-quotes/145289)
**Author:** [@InnovativH](https://community.hubspot.com/u/InnovativH)\ **Replies:** 4\ **Last updated:** [January 25, 2026, 3:59am UTC](https://community.hubspot.com/t/getting-rid-of-starts-on-effective-date-in-quotes/145289 "2026-01-25T03:59:35Z")
Hello, I’m trying to create my first quote, but the wording “Starts on effective date” appears under every product in every line item. That wording doesn’t make sense since it’s a one-time product they are purchasing an… --- ## [Developer for CMS quote templates (??) Feedback wanted](https://community.hubspot.com/t/developer-for-cms-quote-templates-feedback-wanted/143547)
**Author:** [@LNitti](https://community.hubspot.com/u/LNitti)\ **Replies:** 2\ **Last updated:** [December 19, 2025, 12:31pm UTC](https://community.hubspot.com/t/developer-for-cms-quote-templates-feedback-wanted/143547 "2025-12-19T12:31:49Z")
Hello, We are currently on the legacy commerce hub and migrating to the new version next year. We want to look at HubSpot for our quoting/proposal process. For anyone that recently starting building our proposals in Hu… --- ## [Is It Possible to Capture IP Address and Country with HubSpot Forms?](https://community.hubspot.com/t/is-it-possible-to-capture-ip-address-and-country-with-hubspot-forms/123191)
**Author:** [@darshanhira23](https://community.hubspot.com/u/darshanhira23)\ **Replies:** 4\ **Last updated:** [December 18, 2025, 9:15pm UTC](https://community.hubspot.com/t/is-it-possible-to-capture-ip-address-and-country-with-hubspot-forms/123191 "2025-12-18T21:15:51Z")
Hi HubSpot community, Does anyone know if HubSpot can capture IP addresses and IP country data directly from form submissions, or would I need to use an external service or API to achieve this? Any tips or experiences … --- ## [Cannot Create Products](https://community.hubspot.com/t/cannot-create-products/142273)
**Author:** [@DCharnock](https://community.hubspot.com/u/DCharnock)\ **Replies:** 4\ **Last updated:** [November 18, 2025, 3:48pm UTC](https://community.hubspot.com/t/cannot-create-products/142273 "2025-11-18T15:48:35Z")
Anyone run into an issue where they cannot create a product? I’ve filled in all the fields but cannot enter a unit cost. Product Creation Error P.S. I couldn’t find a Community for Deals or Products so apologizes fo… --- ## [New Quote Builder](https://community.hubspot.com/t/new-quote-builder/142677)
**Author:** [@FruitfulRevenue](https://community.hubspot.com/u/FruitfulRevenue)\ **Replies:** 1\ **Last updated:** [November 16, 2025, 4:09pm UTC](https://community.hubspot.com/t/new-quote-builder/142677 "2025-11-16T16:09:14Z")
I’m a Partner that’s had some big issues with the new Quote builder transition: You cannot limit what line items details are presented Cannot edit the Parties module defaults or remove the module Creating a Quote prese… --- ## [Add new domain](https://community.hubspot.com/t/add-new-domain/142175)
**Author:** [@Aaskarovo](https://community.hubspot.com/u/Aaskarovo)\ **Replies:** 2\ **Last updated:** [November 10, 2025, 11:15am UTC](https://community.hubspot.com/t/add-new-domain/142175 "2025-11-10T11:15:00Z")
Hello community, I have a new domain that I need to add to my account. Right now I’m managing two domains. I don’t want to add another domain to my account. I do need HubSpot to recognize form submissions from a new do… --- ## [Creating and Syncing Products and Product variations](https://community.hubspot.com/t/creating-and-syncing-products-and-product-variations/141583)
**Author:** [@AvishekK](https://community.hubspot.com/u/AvishekK)\ **Replies:** 2\ **Last updated:** [October 27, 2025, 12:31pm UTC](https://community.hubspot.com/t/creating-and-syncing-products-and-product-variations/141583 "2025-10-27T12:31:14Z")
Hi Community, Is there a way we can create product variations - Like The main product a Shirt with an unique SKU and then 4 Colors and 4 Sizes as variations. Also it is possible to get the same data pattern to be synce… --- ## [Rejected from HubSpot Payments](https://community.hubspot.com/t/rejected-from-hubspot-payments/141173)
**Author:** [@LNorthcott](https://community.hubspot.com/u/LNorthcott)\ **Replies:** 2\ **Last updated:** [October 20, 2025, 8:40am UTC](https://community.hubspot.com/t/rejected-from-hubspot-payments/141173 "2025-10-20T08:40:53Z")
Hi there, Has anyone been rejected from HubSpot Payments in the UK despite already using Stripe and being within the guidelines for operating? The payments underwriting team have been incredibly unresponsive and have no… --- ## [Quote Fields to be filled in my Client upon signature](https://community.hubspot.com/t/quote-fields-to-be-filled-in-my-client-upon-signature/138973)
**Author:** [@robinfvh](https://community.hubspot.com/u/robinfvh)\ **Replies:** 2\ **Last updated:** [September 16, 2025, 2:04am UTC](https://community.hubspot.com/t/quote-fields-to-be-filled-in-my-client-upon-signature/138973 "2025-09-16T02:04:44Z")
Hi all, is there a way to add a field to the quote where it asks the quote signer to provide information? I’d like to have the VAT, invoice email & invoice address. This should be possible for e-signature AND on-paper si… --- ## [GoToWebinar Form issue](https://community.hubspot.com/t/gotowebinar-form-issue/97943)
**Author:** [@MNielsen0](https://community.hubspot.com/u/MNielsen0)\ **Replies:** 4\ **Last updated:** [August 29, 2025, 5:52pm UTC](https://community.hubspot.com/t/gotowebinar-form-issue/97943 "2025-08-29T17:52:27Z")
Hi - looked at other previous posts but cannot find anything exactly like the question I have (otherwise feel free to link the answer to me :slightly\_smiling\_face: ) I have integrated (and synced succcessfully) my GoToW… --- ## [Docusign sync](https://community.hubspot.com/t/docusign-sync/114493)
**Author:** [@NSegal](https://community.hubspot.com/u/NSegal)\ **Replies:** 2\ **Last updated:** [August 25, 2025, 6:32pm UTC](https://community.hubspot.com/t/docusign-sync/114493 "2025-08-25T18:32:49Z")
I have the Docusign integration for HubSpot set up, but envelopes (with any status: sent/complete/etc.) aren’t appearing automatically in the docusign integration card with HubSpot contacts - meaning I can’t see the enve… --- ## [Issues with Core Web Vitals and Image Sizes on My Site](https://community.hubspot.com/t/issues-with-core-web-vitals-and-image-sizes-on-my-site/115740)
**Author:** [@Johan-Hurry](https://community.hubspot.com/u/Johan-Hurry)\ **Replies:** 6\ **Last updated:** [June 30, 2025, 6:41pm UTC](https://community.hubspot.com/t/issues-with-core-web-vitals-and-image-sizes-on-my-site/115740 "2025-06-30T18:41:54Z")
Dear \[Support/Team\], I am encountering several issues related to Core Web Vitals and image sizes on my website at drdrivingapk.net . Below are the details: Core Web Vitals Issues: Largest Contentful Paint (LCP): The … --- ## [User support](https://community.hubspot.com/t/user-support/135242)
**Author:** [@system](https://community.hubspot.com/u/system)\ **Replies:** 1\ **Last updated:** [June 26, 2025, 9:48pm UTC](https://community.hubspot.com/t/user-support/135242 "2025-06-26T21:48:22Z")
Hello World programming language is spoken in the morning :sun\_with\_face: the above --- ## [Which Marketing course should I take first?](https://community.hubspot.com/t/which-marketing-course-should-i-take-first/133465)
**Author:** [@system](https://community.hubspot.com/u/system)\ **Replies:** 1\ **Last updated:** [May 28, 2025, 3:56am UTC](https://community.hubspot.com/t/which-marketing-course-should-i-take-first/133465 "2025-05-28T03:56:07Z")
Hello! I hope this is the appropriate place to inquire, but I also recognize that it might be relevant to the academy. I started a course on content marketing, but after seeing that there were more courses on content str… --- ## [Shared Inbox: Restricting Access to Sender Email Addresses](https://community.hubspot.com/t/shared-inbox-restricting-access-to-sender-email-addresses/100954)
**Author:** [@CNolan21](https://community.hubspot.com/u/CNolan21)\ **Replies:** 7\ **Last updated:** [May 15, 2025, 2:53pm UTC](https://community.hubspot.com/t/shared-inbox-restricting-access-to-sender-email-addresses/100954 "2025-05-15T14:53:37Z")
I have multiple emails linked to a team inbox, and because of this, my team keeps selecting the incorrect sender address, when sending an email. So the email will be coming from Brand A, when I want it to come from Brand… --- ## [Random Ban](https://community.hubspot.com/t/random-ban/130892)
**Author:** [@JLi74](https://community.hubspot.com/u/JLi74)\ **Replies:** 1\ **Last updated:** [May 1, 2025, 5:09am UTC](https://community.hubspot.com/t/random-ban/130892 "2025-05-01T05:09:49Z")
I created a free account and than after a few hours random;y got suspended. All I did was create a website and link my domain. Customer support said I have to pay money to talk to a support agent and post here. I don’t e… --- ## [Explain like I'm 5.... How are leads created from Organic Search / Direct without Form Submission?](https://community.hubspot.com/t/explain-like-im-5-how-are-leads-created-from-organic-search-direct-without-form-submission/130166)
**Author:** [@CKiatta](https://community.hubspot.com/u/CKiatta)\ **Replies:** 3\ **Last updated:** [April 25, 2025, 7:08am UTC](https://community.hubspot.com/t/explain-like-im-5-how-are-leads-created-from-organic-search-direct-without-form-submission/130166 "2025-04-25T07:08:26Z")
I see many of our leads come from Organic and Direct. “This contact was created from Organic Search”. But it says nothing about a form fill. The lead searched for us, ended up on our site, and a lead was created in Hubs… --- ## [can't connect domain - how to get Hubspot assistance?](https://community.hubspot.com/t/cant-connect-domain-how-to-get-hubspot-assistance/130415)
**Author:** [@MCole4](https://community.hubspot.com/u/MCole4)\ **Replies:** 4\ **Last updated:** [April 24, 2025, 2:04pm UTC](https://community.hubspot.com/t/cant-connect-domain-how-to-get-hubspot-assistance/130415 "2025-04-24T14:04:04Z")
Hi! Had a old hubspot account linked to a domain, andit expired in Feb. Trying to get things moving along again, and I can’t connect the domain as it says someone else has already done so. I’ve seen the support message … --- ## [Core Seat User Unable to Upload Social Media Graphics – Any Solutions?](https://community.hubspot.com/t/core-seat-user-unable-to-upload-social-media-graphics-any-solutions/123854)
**Author:** [@darshanhira](https://community.hubspot.com/u/darshanhira)\ **Replies:** 2\ **Last updated:** [March 10, 2025, 3:53pm UTC](https://community.hubspot.com/t/core-seat-user-unable-to-upload-social-media-graphics-any-solutions/123854 "2025-03-10T15:53:45Z")
Hello everyone, We have a social media consultant assigned to a core seat, and while she is able to create social media posts, she is facing an issue when trying to upload and attach a graphic. Is there a setting or pe… --- ## [Is Hubspot Good place to work?](https://community.hubspot.com/t/is-hubspot-good-place-to-work/100538)
**Author:** [@evanadley](https://community.hubspot.com/u/evanadley)\ **Replies:** 10\ **Last updated:** [February 24, 2025, 1:20pm UTC](https://community.hubspot.com/t/is-hubspot-good-place-to-work/100538 "2025-02-24T13:20:32Z")
I have interview with Hubspot for the position of Senior Software Engineer. Now, I am a full-stack developer with six years of experience at a startup company. I am curious if anyone in this forum has experience working… --- ## [Users losing sudden access](https://community.hubspot.com/t/users-losing-sudden-access/126406)
**Author:** [@HanzWil](https://community.hubspot.com/u/HanzWil)\ **Replies:** 1\ **Last updated:** [February 19, 2025, 10:46pm UTC](https://community.hubspot.com/t/users-losing-sudden-access/126406 "2025-02-19T22:46:24Z")
We have noticed that suddenly users have lost access to Hubspot to edit things. Although promised in all communication nothing would change, only half of my users now has a core seat. The rest has been put on view only. … --- ## [Emmanuel Katto : How to Restrict Users from Creating Deals on Companies They Don't Own?](https://community.hubspot.com/t/emmanuel-katto-how-to-restrict-users-from-creating-deals-on-companies-they-dont-own/125286)
**Author:** [@emmanuelkatto24](https://community.hubspot.com/u/emmanuelkatto24)\ **Replies:** 1\ **Last updated:** [February 3, 2025, 8:25pm UTC](https://community.hubspot.com/t/emmanuel-katto-how-to-restrict-users-from-creating-deals-on-companies-they-dont-own/125286 "2025-02-03T20:25:47Z")
Hi Everyone, I’m Emmanuel Katto, I want to ensure that users can only create deals for companies where they are assigned as the owner. If a user does not own a company, they should be restricted from creating deals under… --- ## [Darshan Hiranandani Newbie Introduction](https://community.hubspot.com/t/darshan-hiranandani-newbie-introduction/118172)
**Author:** [@darshanhira23](https://community.hubspot.com/u/darshanhira23)\ **Replies:** 2\ **Last updated:** [January 2, 2025, 9:49am UTC](https://community.hubspot.com/t/darshan-hiranandani-newbie-introduction/118172 "2025-01-02T09:49:46Z")
Hello, everyone! I’m Darshan Hiranandani, a CRM expert with extensive experience in optimizing customer relationship management systems to drive business growth and enhance customer satisfaction. With a background in bus… [Next page](https://community.hubspot.com/tag/tos/3087.md?match_all_tags=true&page=1&tags%5B%5D=tos)