# \#starter

**URL:** https://community.hubspot.com/tag/starter/2.md

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

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## [Request to update name on Inbound Sales Certification](https://community.hubspot.com/t/request-to-update-name-on-inbound-sales-certification/163409)

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**Author:** [@StruxaGroup](https://community.hubspot.com/u/StruxaGroup)\
**Replies:** 2\
**Last updated:** [October 29, 2026, 11:11pm UTC](https://community.hubspot.com/t/request-to-update-name-on-inbound-sales-certification/163409 "2026-10-29T23:11:29Z")

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Hi Community Team, I updated my profile name from Edwin Moradi STRUXA to Younes Moradi - STRUXA GROUP, but my recently passe…

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## [Handwritten notes on iPad easily into HubSpot](https://community.hubspot.com/t/handwritten-notes-on-ipad-easily-into-hubspot/39467)

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**Author:** [@SAasan](https://community.hubspot.com/u/SAasan)\
**Replies:** 7\
**Last updated:** [October 29, 2026, 7:46pm UTC](https://community.hubspot.com/t/handwritten-notes-on-ipad-easily-into-hubspot/39467 "2026-10-29T19:46:47Z")

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Hello, We recently started using Hubspot as our CRM system. I am a sales rep who loves taking notes from all meetings and c…

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## [How-To & Exchange: How do you track churn / customer attrition in HubSpot (Free, Starter & P](https://community.hubspot.com/t/how-to-erfahrungsaustausch-wie-trackt-ihr-churn-kundenabwanderung-in-hubspot-free-starter-p/163343)

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**Author:** [@PepDev](https://community.hubspot.com/u/PepDev)\
**Replies:** 0\
**Last updated:** [October 29, 2026, 7:27am UTC](https://community.hubspot.com/t/how-to-erfahrungsaustausch-wie-trackt-ihr-churn-kundenabwanderung-in-hubspot-free-starter-p/163343 "2026-10-29T07:27:48Z")

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Hi everyone, I am currently focusing intensively on the topic of customer retention and churn prevention for small businesses…

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## [How to make formula fields account for blank values?](https://community.hubspot.com/t/how-to-make-formula-fields-account-for-blank-values/163299)

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**Author:** [@cclark2](https://community.hubspot.com/u/cclark2)\
**Replies:** 3\
**Last updated:** [October 29, 2026, 6:33am UTC](https://community.hubspot.com/t/how-to-make-formula-fields-account-for-blank-values/163299 "2026-10-29T06:33:59Z")

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We have territories associated to contacts. The contacts enrolled can only be associated to one territory and we have several…

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## [HubSpot’s Starter plan just got a whole new refresh: here’s what’s new](https://community.hubspot.com/t/hubspot-s-starter-plan-just-got-a-whole-new-refresh-here-s-what-s-new/160355)

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**Author:** [@Xilian-Sansoucy](https://community.hubspot.com/u/Xilian-Sansoucy)\
**Replies:** 4\
**Last updated:** [October 28, 2026, 11:40am UTC](https://community.hubspot.com/t/hubspot-s-starter-plan-just-got-a-whole-new-refresh-here-s-what-s-new/160355 "2026-10-28T11:40:47Z")

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HubSpot’s Starter plan just got a whole new refresh: here’s what’s new Hey founders, if you’ve looked at HubSpot before an…

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## [What are the best practices when choosing a marketing automation tool?](https://community.hubspot.com/t/what-are-the-best-practices-when-choosing-a-marketing-automation-tool/138431)

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**Author:** [@RajeshS](https://community.hubspot.com/u/RajeshS)\
**Replies:** 2\
**Last updated:** [October 28, 2026, 7:11am UTC](https://community.hubspot.com/t/what-are-the-best-practices-when-choosing-a-marketing-automation-tool/138431 "2026-10-28T07:11:57Z")

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Hi everyone :waving\_hand: I’m currently exploring marketing automation tools for my company and wanted to get some insights …

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## [How Can I Enable Additional CRM Permissions for the HubSpot Connector for ChatGPT?](https://community.hubspot.com/t/how-can-i-enable-additional-crm-permissions-for-the-hubspot-connector-for-chatgpt/163090)

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**Author:** [@ronhovdep](https://community.hubspot.com/u/ronhovdep)\
**Replies:** 2\
**Last updated:** [October 27, 2026, 10:49am UTC](https://community.hubspot.com/t/how-can-i-enable-additional-crm-permissions-for-the-hubspot-connector-for-chatgpt/163090 "2026-10-27T10:49:10Z")

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Here’s the revised HubSpot Community post, emphasizing that you have HubSpot Starter and want to maximize the ChatGPT integra…

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## [Course does not load](https://community.hubspot.com/t/kurs-ladt-nicht/162285)

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**Author:** [@Nikki4711](https://community.hubspot.com/u/Nikki4711)\
**Replies:** 3\
**Last updated:** [October 25, 2026, 3:21pm UTC](https://community.hubspot.com/t/kurs-ladt-nicht/162285 "2026-10-25T15:21:59Z")

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Hi everyone, I have set up a new HubSpot account and would like to start the "Inbound Sales" course. When I click on…

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## [Can you accept the invite for a user?](https://community.hubspot.com/t/can-you-accept-the-invite-for-a-user/162860)

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**Author:** [@cclark2](https://community.hubspot.com/u/cclark2)\
**Replies:** 4\
**Last updated:** [October 24, 2026, 3:19pm UTC](https://community.hubspot.com/t/can-you-accept-the-invite-for-a-user/162860 "2026-10-24T15:19:15Z")

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Is it possible to create users and not have them accept the invite? We have a few shared inboxes we want to create as HS user…

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## [We have shared emails that are not connected to Hubspot how do we set them up in a workflow?](https://community.hubspot.com/t/we-have-shared-emails-that-are-not-connected-to-hubspot-how-do-we-set-them-up-in-a-workflow/162853)

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**Author:** [@cclark2](https://community.hubspot.com/u/cclark2)\
**Replies:** 2\
**Last updated:** [October 23, 2026, 7:08pm UTC](https://community.hubspot.com/t/we-have-shared-emails-that-are-not-connected-to-hubspot-how-do-we-set-them-up-in-a-workflow/162853 "2026-10-23T19:08:51Z")

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We need a workflow that routes our Contact Submission forms from the website. The issue is this form lives on our website but…

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## [How can I build an organizational chart for customers in HubSpot?](https://community.hubspot.com/t/how-can-i-build-an-organizational-chart-for-customers-in-hubspot/133647)

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**Author:** [@GBarranco](https://community.hubspot.com/u/GBarranco)\
**Replies:** 6\
**Last updated:** [October 22, 2026, 6:10pm UTC](https://community.hubspot.com/t/how-can-i-build-an-organizational-chart-for-customers-in-hubspot/133647 "2026-10-22T18:10:23Z")

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Hi all, Would it be possible to create a feature in Hubspot that allows users to construct an organizational chart (see imag…

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## [Reverse Proxy Verification Failed](https://community.hubspot.com/t/reverse-proxy-verification-failed/161768)

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**Author:** [@mmenimudoh1](https://community.hubspot.com/u/mmenimudoh1)\
**Replies:** 11\
**Last updated:** [October 22, 2026, 5:06pm UTC](https://community.hubspot.com/t/reverse-proxy-verification-failed/161768 "2026-10-22T17:06:03Z")

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The last two drop down or my Reverse proxy verification page says failed. What do I do? I am building and hosting my doma…

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## [Ask Me Anything about Agent Hub](https://community.hubspot.com/t/ask-me-anything-about-agent-hub/162751)

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**Author:** [@KatieSerniak](https://community.hubspot.com/u/KatieSerniak)\
**Replies:** 0\
**Last updated:** [October 22, 2026, 3:14pm UTC](https://community.hubspot.com/t/ask-me-anything-about-agent-hub/162751 "2026-10-22T15:14:25Z")

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Hi HubSpot Community :grin: I’m Katie Serniak, Senior Product Marketing Manager for Agent Hub, based in Denver, Colorado. My…

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## [About starting a course](https://community.hubspot.com/t/about-starting-a-course/162416)

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**Author:** [@Opeyimika](https://community.hubspot.com/u/Opeyimika)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 8:36pm UTC](https://community.hubspot.com/t/about-starting-a-course/162416 "2026-10-19T20:36:45Z")

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I have been trying to start a course for a while now and it just keeps rolling and loading without starting the course, I hav…

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## [Can't retake my HubSpot Academy exam - redirect loop](https://community.hubspot.com/t/cant-retake-my-hubspot-academy-exam-redirect-loop/160843)

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**Author:** [@patriciamariamrsn](https://community.hubspot.com/u/patriciamariamrsn)\
**Replies:** 4\
**Last updated:** [October 16, 2026, 9:35pm UTC](https://community.hubspot.com/t/cant-retake-my-hubspot-academy-exam-redirect-loop/160843 "2026-10-16T21:35:31Z")

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I am experiencing an issue with retaking my HubSpot Academy certification exam for SEO course. When I go to my profile and c…

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## [Outlook email and Outlook Calendar Syncing Issue](https://community.hubspot.com/t/outlook-email-and-outlook-calendar-syncing-issue/161947)

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**Author:** [@HomeVisionSolutions](https://community.hubspot.com/u/HomeVisionSolutions)\
**Replies:** 1\
**Last updated:** [October 15, 2026, 2:26pm UTC](https://community.hubspot.com/t/outlook-email-and-outlook-calendar-syncing-issue/161947 "2026-10-15T14:26:08Z")

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Hi there, We faced a problem to sync our outlook emails and outlook calendar with Hubspot. Outlook Email setup: First Ste…

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## [Any way to edit Purchase Terms in API?](https://community.hubspot.com/t/any-way-to-edit-purchase-terms-in-api/138047)

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**Author:** [@hsjf](https://community.hubspot.com/u/hsjf)\
**Replies:** 3\
**Last updated:** [October 15, 2026, 10:55am UTC](https://community.hubspot.com/t/any-way-to-edit-purchase-terms-in-api/138047 "2026-10-15T10:55:11Z")

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I have been creating quotes with the HubSpot API, but can’t find a Purchase Terms parameter in the HubSpot documentation. Whe…

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## [Property sync not working](https://community.hubspot.com/t/property-sync-not-working/151166)

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**Author:** [@cclark2](https://community.hubspot.com/u/cclark2)\
**Replies:** 7\
**Last updated:** [October 15, 2026, 6:34am UTC](https://community.hubspot.com/t/property-sync-not-working/151166 "2026-10-15T06:34:24Z")

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We have an association to territories and contacts. When a territory is associated to a contact, this should then populate th…

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## [Wasted 3 days on setting up my website on the virtual chat line](https://community.hubspot.com/t/wasted-3-days-on-setting-up-my-website-on-the-virtual-chat-line/161856)

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**Author:** [@HPuritt](https://community.hubspot.com/u/HPuritt)\
**Replies:** 4\
**Last updated:** [October 14, 2026, 12:40pm UTC](https://community.hubspot.com/t/wasted-3-days-on-setting-up-my-website-on-the-virtual-chat-line/161856 "2026-10-14T12:40:56Z")

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setting up a workflow, pipeline, website and automating the prospect and sales communications and reporting.

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## [Real estate website](https://community.hubspot.com/t/real-estate-website/126696)

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**Author:** [@Online911](https://community.hubspot.com/u/Online911)\
**Replies:** 13\
**Last updated:** [October 14, 2026, 12:17pm UTC](https://community.hubspot.com/t/real-estate-website/126696 "2026-10-14T12:17:12Z")

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i need help how to build a pro real estate website using hubspot ? thanks

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## [Why can't some users see report values?](https://community.hubspot.com/t/why-cant-some-users-see-report-values/161442)

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**Author:** [@cclark2](https://community.hubspot.com/u/cclark2)\
**Replies:** 4\
**Last updated:** [October 13, 2026, 4:01am UTC](https://community.hubspot.com/t/why-cant-some-users-see-report-values/161442 "2026-10-13T04:01:51Z")

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I created a report for sales activities particularly emails for a user who is out. We want to make sure we keep an eye out fo…

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## [Accidental Suspended Account](https://community.hubspot.com/t/accidental-suspended-account/113627)

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**Author:** [@timiwestsr](https://community.hubspot.com/u/timiwestsr)\
**Replies:** 3\
**Last updated:** [October 9, 2026, 10:57pm UTC](https://community.hubspot.com/t/accidental-suspended-account/113627 "2026-10-09T22:57:08Z")

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Hello, I am a tech working with a client who needed a website for their brand new photography startup. I specifically chose …

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## [Hi, Issues with Bexio and Hubspot synchronisation](https://community.hubspot.com/t/hi-issues-with-bexio-and-hubspot-synchronisation/78914)

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**Author:** [@LLopez63](https://community.hubspot.com/u/LLopez63)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 10:11pm UTC](https://community.hubspot.com/t/hi-issues-with-bexio-and-hubspot-synchronisation/78914 "2026-10-09T22:11:08Z")

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I have connected Bexio with Hubspot and that works somehow fine, i just cant connect the invoices with Hubspot, for example w…

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## [HubSpot Academy Interface Issue](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892)

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**Author:** [@Chris18](https://community.hubspot.com/u/Chris18)\
**Replies:** 11\
**Last updated:** [October 9, 2026, 7:50pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892 "2026-10-09T19:50:14Z")

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I am totally aware that HubSpot has updated its interface in an organised way. Prior to the new version, every video lesson w…

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## [HubSpot, Partnership, Business Development, USA](https://community.hubspot.com/t/hubspot-partnership-business-development-usa/159678)

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**Author:** [@SUpadhyay](https://community.hubspot.com/u/SUpadhyay)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 7:14am UTC](https://community.hubspot.com/t/hubspot-partnership-business-development-usa/159678 "2026-10-09T07:14:28Z")

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We’re looking for a US-based Business Development / Business Partner :handshake: We’re a HubSpot-focused development team sp…

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## [AWS Activate Credits application facing rejections because HubSpot for Startups fails to verify](https://community.hubspot.com/t/aws-activate-credits-application-facing-rejections-because-hubspot-for-startups-fails-to-verify/161164)

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**Author:** [@ebenezer22](https://community.hubspot.com/u/ebenezer22)\
**Replies:** 4\
**Last updated:** [October 8, 2026, 10:17am UTC](https://community.hubspot.com/t/aws-activate-credits-application-facing-rejections-because-hubspot-for-startups-fails-to-verify/161164 "2026-10-08T10:17:11Z")

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I applied for the AWS Activate offer and it has been declined thrice now because HubSpot for Startups has not verified my af…

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## [How to attach Google Drive files to deals, companies, contacts, and tickets](https://community.hubspot.com/t/how-to-attach-google-drive-files-to-deals-companies-contacts-and-tickets/112589)

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**Author:** [@ChristianNewman](https://community.hubspot.com/u/ChristianNewman)\
**Replies:** 13\
**Last updated:** [October 7, 2026, 8:25pm UTC](https://community.hubspot.com/t/how-to-attach-google-drive-files-to-deals-companies-contacts-and-tickets/112589 "2026-10-07T20:25:24Z")

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I’ve discovered what seems to be a bug in HubSpot. When editing deals, companies, contacts, or tickets, the only option for …

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## [Who submitted a form on the ticket?](https://community.hubspot.com/t/who-submitted-a-form-on-the-ticket/161119)

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**Author:** [@cclark2](https://community.hubspot.com/u/cclark2)\
**Replies:** 4\
**Last updated:** [October 7, 2026, 5:46am UTC](https://community.hubspot.com/t/who-submitted-a-form-on-the-ticket/161119 "2026-10-07T05:46:15Z")

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We have a ticketing form where users create tickets for our queue. Is there a way to know who submitted the ticket on the tic…

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## [CRM notifications not working](https://community.hubspot.com/t/crm-notifications-not-working/159002)

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**Author:** [@WrathReaper](https://community.hubspot.com/u/WrathReaper)\
**Replies:** 3\
**Last updated:** [October 6, 2026, 5:25pm UTC](https://community.hubspot.com/t/crm-notifications-not-working/159002 "2026-10-06T17:25:01Z")

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I’m troubleshooting missing notifications for Meta lead ads in HubSpot. Test leads are syncing successfully and appearing in …

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## [Need freelancer to set up HubSpot for my small business](https://community.hubspot.com/t/need-freelancer-to-set-up-hubspot-for-my-small-business/153947)

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**Author:** [@jirvine](https://community.hubspot.com/u/jirvine)\
**Replies:** 21\
**Last updated:** [October 5, 2026, 4:36am UTC](https://community.hubspot.com/t/need-freelancer-to-set-up-hubspot-for-my-small-business/153947 "2026-10-05T04:36:38Z")

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I’m seeking a specialist to help set up my training business as simply as possible in Hubspot. As part of my commitment to di…

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