# \#snippets **URL:** https://community.hubspot.com/tag/snippets/67.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [Shareable AI call summary custom templates](https://community.hubspot.com/t/shareable-ai-call-summary-custom-templates/163495)
**Author:** [@RJH1471](https://community.hubspot.com/u/RJH1471)\ **Replies:** 0\ **Last updated:** [October 30, 2026, 3:41pm UTC](https://community.hubspot.com/t/shareable-ai-call-summary-custom-templates/163495 "2026-10-30T15:41:50Z")
The custom templates have value but you need to allow us to create and share them with other users and also remove the defaul… --- ## [Creation of custom template prompts for AI call summaries](https://community.hubspot.com/t/creation-of-custom-template-prompts-for-ai-call-summaries/150060)
**Author:** [@Henner](https://community.hubspot.com/u/Henner)\ **Replies:** 1\ **Last updated:** [October 30, 2026, 1:42pm UTC](https://community.hubspot.com/t/creation-of-custom-template-prompts-for-ai-call-summaries/150060 "2026-10-30T13:42:55Z")
It would be very helpful to be able to save custom prompts in templates in the AI call summaries. Currently, you can only cho… --- ## [See your templates by default](https://community.hubspot.com/t/see-your-templates-by-default/863)
**Author:** [@lsirac](https://community.hubspot.com/u/lsirac)\ **Replies:** 13\ **Last updated:** [October 28, 2026, 1:25pm UTC](https://community.hubspot.com/t/see-your-templates-by-default/863 "2026-10-28T13:25:44Z")
It’s nice that we have a “share with the team” option on templates. However, in some teams, everyone shares every template an… --- ## [Formatted tables in email templates and snippets](https://community.hubspot.com/t/formatted-tables-in-email-templates-and-snippets/22929)
**Author:** [@pundir](https://community.hubspot.com/u/pundir)\ **Replies:** 46\ **Last updated:** [October 22, 2026, 6:03pm UTC](https://community.hubspot.com/t/formatted-tables-in-email-templates-and-snippets/22929 "2026-10-22T18:03:43Z")
Often the most important information we want to provide our customers resides in nicely formatted beautiful tables (we usuall… --- ## [Sales email template permissions](https://community.hubspot.com/t/sales-email-template-permissions/107291)
**Author:** [@FBackstrom](https://community.hubspot.com/u/FBackstrom)\ **Replies:** 4\ **Last updated:** [October 16, 2026, 4:27pm UTC](https://community.hubspot.com/t/sales-email-template-permissions/107291 "2026-10-16T16:27:27Z")
I think it would be great to have the possibility to manage different types of permissions for sales email templates so that … --- ## [Add Project properties to message templates](https://community.hubspot.com/t/add-project-properties-to-message-templates/146033)
**Author:** [@SemRC](https://community.hubspot.com/u/SemRC)\ **Replies:** 4\ **Last updated:** [October 13, 2026, 9:17am UTC](https://community.hubspot.com/t/add-project-properties-to-message-templates/146033 "2026-10-13T09:17:33Z")
Message templates are incredibly powerful in HubSpot and save users a lot of time in day-to-day communication. However, pers… --- ## [Add rich media like images to snippets](https://community.hubspot.com/t/add-rich-media-like-images-to-snippets/17465)
**Author:** [@nc\_3manfactory](https://community.hubspot.com/u/nc_3manfactory)\ **Replies:** 66\ **Last updated:** [October 7, 2026, 3:19pm UTC](https://community.hubspot.com/t/add-rich-media-like-images-to-snippets/17465 "2026-10-07T15:19:59Z")
The snippets feature for quickly adding often used phrases and short-form copy within emails would really benefit from suppor… --- ## [Custom Object personalization token for sales emails and snippets](https://community.hubspot.com/t/custom-object-personalization-token-for-sales-emails-and-snippets/102969)
**Author:** [@Lucila-Andimol](https://community.hubspot.com/u/Lucila-Andimol)\ **Replies:** 15\ **Last updated:** [September 23, 2026, 12:40pm UTC](https://community.hubspot.com/t/custom-object-personalization-token-for-sales-emails-and-snippets/102969 "2026-09-23T12:40:16Z")
For the moment in Enterprice licences it is only able to use personalization tokens of custom objects in Marketing emails BU… --- ## [Importing snippets](https://community.hubspot.com/t/importing-snippets/101160)
**Author:** [@KHeng](https://community.hubspot.com/u/KHeng)\ **Replies:** 24\ **Last updated:** [August 21, 2026, 3:07am UTC](https://community.hubspot.com/t/importing-snippets/101160 "2026-08-21T03:07:05Z")
Currently snippets can only be created manually and there is no way to create snippets in bulk such as through an import. It … --- ## [Include pictures in a snippet](https://community.hubspot.com/t/include-pictures-in-a-snippet/56782)
**Author:** [@jnix284](https://community.hubspot.com/u/jnix284)\ **Replies:** 24\ **Last updated:** [August 13, 2026, 2:32pm UTC](https://community.hubspot.com/t/include-pictures-in-a-snippet/56782 "2026-08-13T14:32:43Z")
It would be nice to include pictures in a snippet, treat it more like a rich text box that has formatting so that more inform… --- ## [Marketing Event based Workflows (and email personalization tokens)](https://community.hubspot.com/t/marketing-event-based-workflows-and-email-personalization-tokens/137944)
**Author:** [@CBirkett0](https://community.hubspot.com/u/CBirkett0)\ **Replies:** 4\ **Last updated:** [August 3, 2026, 12:43pm UTC](https://community.hubspot.com/t/marketing-event-based-workflows-and-email-personalization-tokens/137944 "2026-08-03T12:43:38Z")
Workflows that can be triggered off marketing events. For example: Trigger: Marekting Event ‘Start Date’ is Tomorrow Send … --- ## [Show sequence usage for sales email templates](https://community.hubspot.com/t/show-sequence-usage-for-sales-email-templates/144571)
**Author:** [@spl24](https://community.hubspot.com/u/spl24)\ **Replies:** 1\ **Last updated:** [July 30, 2026, 10:01pm UTC](https://community.hubspot.com/t/show-sequence-usage-for-sales-email-templates/144571 "2026-07-30T22:01:10Z")
Add a column in the sales email templates tool that shows how many sequences a template is currently used in, with the abilit… --- ## [Custom Object Personalization Tokens in Sequence Templates](https://community.hubspot.com/t/custom-object-personalization-tokens-in-sequence-templates/41150)
**Author:** [@EGopaul](https://community.hubspot.com/u/EGopaul)\ **Replies:** 43\ **Last updated:** [July 14, 2026, 10:55am UTC](https://community.hubspot.com/t/custom-object-personalization-tokens-in-sequence-templates/41150 "2026-07-14T10:55:47Z")
Hi! It would be really great to have personalization tokens available from custom objects within the template creator. We us… --- ## [Support Subresource Integrity (SRI)](https://community.hubspot.com/t/support-subresource-integrity-sri/141812)
**Author:** [@BMoles1](https://community.hubspot.com/u/BMoles1)\ **Replies:** 6\ **Last updated:** [July 13, 2026, 3:33pm UTC](https://community.hubspot.com/t/support-subresource-integrity-sri/141812 "2026-07-13T15:33:21Z")
Please implement support for Subresource integrity validation (https://developer.mozilla.org/en-US/docs/Web/Security/Subresou… --- ## [Urgent Feature Request: Enable "#" Snippet Shortcut in HubSpot iOS App (Ticket Notes)](https://community.hubspot.com/t/urgent-feature-request-enable-quot-quot-snippet-shortcut-in-hubspot-ios-app-ticket-notes/140647)
**Author:** [@Prioocare](https://community.hubspot.com/u/Prioocare)\ **Replies:** 5\ **Last updated:** [June 30, 2026, 12:35am UTC](https://community.hubspot.com/t/urgent-feature-request-enable-quot-quot-snippet-shortcut-in-hubspot-ios-app-ticket-notes/140647 "2026-06-30T00:35:21Z")
Dear HubSpot Support Team, Our team uses HubSpot extensively, and Snippets are a critical tool for logging Notes and Activities on Tickets, essential for maintaining efficiency and consistency. We are high-frequency use… --- ## [Request for native support of WhatsApp “Flow” templates (Forms)](https://community.hubspot.com/t/request-for-native-support-of-whatsapp-flow-templates-forms/130264)
**Author:** [@edfierr](https://community.hubspot.com/u/edfierr)\ **Replies:** 1\ **Last updated:** [June 25, 2026, 8:31pm UTC](https://community.hubspot.com/t/request-for-native-support-of-whatsapp-flow-templates-forms/130264 "2026-06-25T20:31:24Z")
Over the past few months we’ve been testing WhatsApp Business “Flow” templates (interactive, multi‑step forms that run entirely inside a WhatsApp chat) to capture leads and guide them through their customer journey. The … --- ## [Allow MCP to view/edit Snippets and Message Templates](https://community.hubspot.com/t/allow-mcp-to-view-edit-snippets-and-message-templates/151260)
**Author:** [@IRKiroku](https://community.hubspot.com/u/IRKiroku)\ **Replies:** 0\ **Last updated:** [June 24, 2026, 2:25pm UTC](https://community.hubspot.com/t/allow-mcp-to-view-edit-snippets-and-message-templates/151260 "2026-06-24T14:25:58Z")
It would be good if the MCP e.g. connected to Claude was able to read/edit message templates and snippets. For example, we’v… --- ## [Sort email templates by date last used](https://community.hubspot.com/t/sort-email-templates-by-date-last-used/39940)
**Author:** [@JPeter](https://community.hubspot.com/u/JPeter)\ **Replies:** 6\ **Last updated:** [May 23, 2026, 1:28am UTC](https://community.hubspot.com/t/sort-email-templates-by-date-last-used/39940 "2026-05-23T01:28:28Z")
It would be absolutely awesome we could sort email templates by the date last used. --- ## [Add filtering/sorting options for Templates, Snippets, Sequences](https://community.hubspot.com/t/add-filtering-sorting-options-for-templates-snippets-sequences/39055)
**Author:** [@Micha321](https://community.hubspot.com/u/Micha321)\ **Replies:** 4\ **Last updated:** [May 23, 2026, 1:27am UTC](https://community.hubspot.com/t/add-filtering-sorting-options-for-templates-snippets-sequences/39055 "2026-05-23T01:27:08Z")
Examples of filters: 1. Filter to see templates that are in a sequence / not in a sequence 2. Filter to see template/sequence/snippet create date 3. Sort by total enrolled/clicked/replied rates (the data is already th… --- ## [Ability to "favorite" or "star" specific templates or sequences for easier access](https://community.hubspot.com/t/ability-to-favorite-or-star-specific-templates-or-sequences-for-easier-access/31930)
**Author:** [@ShawnSprauer](https://community.hubspot.com/u/ShawnSprauer)\ **Replies:** 6\ **Last updated:** [May 23, 2026, 12:56am UTC](https://community.hubspot.com/t/ability-to-favorite-or-star-specific-templates-or-sequences-for-easier-access/31930 "2026-05-23T00:56:21Z")
There should be a way to mark specific templates or sequences as your “favorites” that way I can easily access those templates/sequences I have flagged and use the most. Currently, the only way to do this is by sorting … --- ## [Create properties related to the Sender to use for Sales email templates](https://community.hubspot.com/t/create-properties-related-to-the-sender-to-use-for-sales-email-templates/21199)
**Author:** [@Elodieg](https://community.hubspot.com/u/Elodieg)\ **Replies:** 19\ **Last updated:** [May 23, 2026, 12:49am UTC](https://community.hubspot.com/t/create-properties-related-to-the-sender-to-use-for-sales-email-templates/21199 "2026-05-23T00:49:55Z")
Hello, It would be great to have the possibility to create news options to add to the Sender personalization tokens. For example, our company is specialized in recruitment and each recruiter has their own specialty. We… --- ## [Improvement to placeholder tokens in Email templates](https://community.hubspot.com/t/improvement-to-placeholder-tokens-in-email-templates/20928)
**Author:** [@benzil](https://community.hubspot.com/u/benzil)\ **Replies:** 50\ **Last updated:** [May 19, 2026, 10:39am UTC](https://community.hubspot.com/t/improvement-to-placeholder-tokens-in-email-templates/20928 "2026-05-19T10:39:42Z")
The placeholder token could be a lot more useful with a small tweak, at the moment, the placeholder token is \*almost\* very useful - it allows us to define custom information that the salesperson needs to amend before se… --- ## [Change Owner on Email Template](https://community.hubspot.com/t/change-owner-on-email-template/22189)
**Author:** [@Christine](https://community.hubspot.com/u/Christine)\ **Replies:** 50\ **Last updated:** [May 12, 2026, 8:32am UTC](https://community.hubspot.com/t/change-owner-on-email-template/22189 "2026-05-12T08:32:09Z")
Allow all super admins to change owner on email template. It’s a simple idea. Someone who worked for our company 5 years ago and is no longer here owns the template. Just the appearance of his name as the owner can be a … --- ## [Analyzing Snippets](https://community.hubspot.com/t/analyzing-snippets/21323)
**Author:** [@JoJohanna](https://community.hubspot.com/u/JoJohanna)\ **Replies:** 55\ **Last updated:** [May 11, 2026, 8:15pm UTC](https://community.hubspot.com/t/analyzing-snippets/21323 "2026-05-11T20:15:28Z")
It would be very helpful to be able to analyze the use and the response rate to Snippets (that contain a link for example). --- ## [Preview Email Templates on Hover Before Selecting](https://community.hubspot.com/t/preview-email-templates-on-hover-before-selecting/149230)
**Author:** [@cdemko](https://community.hubspot.com/u/cdemko)\ **Replies:** 0\ **Last updated:** [May 11, 2026, 3:58pm UTC](https://community.hubspot.com/t/preview-email-templates-on-hover-before-selecting/149230 "2026-05-11T15:58:07Z")
I have a large number of email templates created in HubSpot, and finding the correct one can become very time consuming. Currently, the only way to see the contents of a template is to fully select/open it. If it turns … --- ## [Subfolders Urgently Required](https://community.hubspot.com/t/subfolders-urgently-required/57782)
**Author:** [@SianB](https://community.hubspot.com/u/SianB)\ **Replies:** 9\ **Last updated:** [April 17, 2026, 3:22pm UTC](https://community.hubspot.com/t/subfolders-urgently-required/57782 "2026-04-17T15:22:29Z")
Dear Hubspot, Every new member who joins our business is always surprised that Hubspot do not offer subfolders to further organise workflows, lists & templates. I understand it to be a basic requirment for most busines… --- ## [How to filter for folders in sequences / templates](https://community.hubspot.com/t/how-to-filter-for-folders-in-sequences-templates/86504)
**Author:** [@andrewguth](https://community.hubspot.com/u/andrewguth)\ **Replies:** 4\ **Last updated:** [April 16, 2026, 3:55pm UTC](https://community.hubspot.com/t/how-to-filter-for-folders-in-sequences-templates/86504 "2026-04-16T15:55:36Z")
Hi, Just started as an SDR manager and am in the process of doing an internal audit / cleanup and overall organization of our current templates and sequences. I have been utilizing the folder function to start to group … --- ## [Using personalization tokens in URL's / Links in sales emails](https://community.hubspot.com/t/using-personalization-tokens-in-urls-links-in-sales-emails/16460)
**Author:** [@OfferZenBrett](https://community.hubspot.com/u/OfferZenBrett)\ **Replies:** 35\ **Last updated:** [March 31, 2026, 5:41pm UTC](https://community.hubspot.com/t/using-personalization-tokens-in-urls-links-in-sales-emails/16460 "2026-03-31T17:41:12Z")
I want to be able to hyperlink some text with a token. I want to store the URL for a user to sign up / create their account as a property, and then in a template say “Click here to sign up” (and hyperlink that CTA). --- ## [Manage unsubscribe for sales emails by templates](https://community.hubspot.com/t/manage-unsubscribe-for-sales-emails-by-templates/30590)
**Author:** [@salucas](https://community.hubspot.com/u/salucas)\ **Replies:** 3\ **Last updated:** [March 27, 2026, 2:43pm UTC](https://community.hubspot.com/t/manage-unsubscribe-for-sales-emails-by-templates/30590 "2026-03-27T14:43:23Z")
It’s currently possible to automatically add unsub links to one-one emails, either for the entire platform or by account. However, once you turn those features on, it’s a manual process to remove the unsub link from any … --- ## [Sort Email Templates by Folder](https://community.hubspot.com/t/sort-email-templates-by-folder/140775)
**Author:** [@benguitar](https://community.hubspot.com/u/benguitar)\ **Replies:** 1\ **Last updated:** [March 25, 2026, 9:36pm UTC](https://community.hubspot.com/t/sort-email-templates-by-folder/140775 "2026-03-25T21:36:25Z")
The idea of having different folders when creating message templates is great. What isn’t so great is when you go to a contact record to compose an email and want to find a particular a template. With this workflow, the … [Next page](https://community.hubspot.com/tag/snippets/67.md?match_all_tags=true&page=1&tags%5B%5D=snippets)