# \#salesops

**URL:** https://community.hubspot.com/tag/salesops/2611.md

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

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## [Modeling dynamic store + quantity data for client-facing quotes (no line items)](https://community.hubspot.com/t/modeling-dynamic-store-quantity-data-for-client-facing-quotes-no-line-items/145784)

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**Author:** [@SRussell\_FA](https://community.hubspot.com/u/SRussell_FA)\
**Replies:** 4\
**Last updated:** [October 19, 2026, 5:58pm UTC](https://community.hubspot.com/t/modeling-dynamic-store-quantity-data-for-client-facing-quotes-no-line-items/145784 "2026-10-19T17:58:06Z")

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Looking for guidance from a RevOps / data-modeling perspective. We use HubSpot quotes for client-facing subscription pricing,…

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## [Courses to understand more about RevOps](https://community.hubspot.com/t/courses-to-understand-more-about-revops/145677)

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**Author:** [@RBanola](https://community.hubspot.com/u/RBanola)\
**Replies:** 5\
**Last updated:** [October 15, 2026, 10:19pm UTC](https://community.hubspot.com/t/courses-to-understand-more-about-revops/145677 "2026-10-15T22:19:39Z")

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Hi Team, Which courses or resources shall i use to learn more about commercial/revOps mgmt in hubspot or other CRMs? Also, …

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## [Recurring Revenue Deals, Upgrades, Downgrades, Churns, Renewals and Line Items](https://community.hubspot.com/t/recurring-revenue-deals-upgrades-downgrades-churns-renewals-and-line-items/89278)

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**Author:** [@Swevive](https://community.hubspot.com/u/Swevive)\
**Replies:** 13\
**Last updated:** [September 14, 2026, 8:58am UTC](https://community.hubspot.com/t/recurring-revenue-deals-upgrades-downgrades-churns-renewals-and-line-items/89278 "2026-09-14T08:58:00Z")

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My company sells both recurring revenue items as well as one-time revenue items. A deal could have just recurring revenue lin…

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## [Globalization turned CRM data into chaos. Would you trust an AI that asks before it touches a record](https://community.hubspot.com/t/globalization-turned-crm-data-into-chaos-would-you-trust-an-ai-that-asks-before-it-touches-a-record/157352)

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**Author:** [@Liana\_Preston](https://community.hubspot.com/u/Liana_Preston)\
**Replies:** 0\
**Last updated:** [August 28, 2026, 12:43pm UTC](https://community.hubspot.com/t/globalization-turned-crm-data-into-chaos-would-you-trust-an-ai-that-asks-before-it-touches-a-record/157352 "2026-08-28T12:43:24Z")

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I want start with a short disclosure: I work on an AI SalesOps teammate called Sam, so I’m definitely not neutral here. But I…

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## [Reporting on Sales First Response Time in Hubspot](https://community.hubspot.com/t/reporting-on-sales-first-response-time-in-hubspot/31154)

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**Author:** [@Drishtii\_1](https://community.hubspot.com/u/Drishtii_1)\
**Replies:** 20\
**Last updated:** [July 2, 2026, 12:36am UTC](https://community.hubspot.com/t/reporting-on-sales-first-response-time-in-hubspot/31154 "2026-07-02T00:36:26Z")

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Hi! How do you pull reports on first response times to new leads assigned to Sales reps? Ideally, I would want to be able to record the time difference between the lead getting assigned to a rep and the first sales act…

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## [How do I accurately track lead response times in HubSpot workflows?](https://community.hubspot.com/t/how-do-i-accurately-track-lead-response-times-in-hubspot-workflows/98359)

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**Author:** [@sethnenstiel](https://community.hubspot.com/u/sethnenstiel)\
**Replies:** 11\
**Last updated:** [June 24, 2026, 7:04am UTC](https://community.hubspot.com/t/how-do-i-accurately-track-lead-response-times-in-hubspot-workflows/98359 "2026-06-24T07:04:52Z")

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How can I ensure response times are tracked correctly in HubSpot? I’m having trouble with lead response times. We lead routing workflows that bring in a lead from a form fill. During hours: The lead is time stamped …

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## [Best pipeline setup for tracking SAAS metrics (ARR/NRR/CHURN/EXPANSION)](https://community.hubspot.com/t/best-pipeline-setup-for-tracking-saas-metrics-arr-nrr-churn-expansion/125616)

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**Author:** [@TOffen](https://community.hubspot.com/u/TOffen)\
**Replies:** 5\
**Last updated:** [May 21, 2026, 1:27pm UTC](https://community.hubspot.com/t/best-pipeline-setup-for-tracking-saas-metrics-arr-nrr-churn-expansion/125616 "2026-05-21T13:27:32Z")

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Hi everyone, Lookign to build out HubSpot in the best way to track all the key SAAS metrics (ARR/MRR/NRR/Churn etc etc). I’ve got the new business setup but want to be able ot track expansion, downsell and churn etc an…

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## [Anyone using custom signals to detect deal momentum decay early? (Sharing what I've been building)](https://community.hubspot.com/t/anyone-using-custom-signals-to-detect-deal-momentum-decay-early-sharing-what-ive-been-building/147296)

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**Author:** [@DhavalDodiya](https://community.hubspot.com/u/DhavalDodiya)\
**Replies:** 4\
**Last updated:** [April 28, 2026, 12:59pm UTC](https://community.hubspot.com/t/anyone-using-custom-signals-to-detect-deal-momentum-decay-early-sharing-what-ive-been-building/147296 "2026-04-28T12:59:40Z")

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Hi HubSpot community, I’ve been digging into a problem I hear from a lot of RevOps teams: by the time a deal shows up as “at risk” in a pipeline report, it’s often already lost. The signals that predict deal loss tend …

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## [Which HubSpot Academy courses best prepare for Sales Operations in HubSpot?](https://community.hubspot.com/t/which-hubspot-academy-courses-best-prepare-for-sales-operations-in-hubspot/147782)

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**Author:** [@DSawhney](https://community.hubspot.com/u/DSawhney)\
**Replies:** 1\
**Last updated:** [March 30, 2026, 11:44am UTC](https://community.hubspot.com/t/which-hubspot-academy-courses-best-prepare-for-sales-operations-in-hubspot/147782 "2026-03-30T11:44:27Z")

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Hi Team, I am a 6 yrs experienced International cold calling/emailing professional and I am desperate to move to the operations space. I do not have any experience working with CRM’s so far but I really want to move to …

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## [How do you detect deal momentum loss before inactivity shows in reports?](https://community.hubspot.com/t/how-do-you-detect-deal-momentum-loss-before-inactivity-shows-in-reports/146514)

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**Author:** [@DhavalDodiya](https://community.hubspot.com/u/DhavalDodiya)\
**Replies:** 3\
**Last updated:** [March 3, 2026, 3:34pm UTC](https://community.hubspot.com/t/how-do-you-detect-deal-momentum-loss-before-inactivity-shows-in-reports/146514 "2026-03-03T15:34:44Z")

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Question for teams managing pipelines in HubSpot: Have you observed deals where engagement gradually weakens — but CRM activity alone doesn’t clearly flag risk early? Examples I’ve heard: - Response time shifts - Bu…

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## [HubSpot users — how do you monitor revenue risk from inactivity?](https://community.hubspot.com/t/hubspot-users-how-do-you-monitor-revenue-risk-from-inactivity/146770)

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**Author:** [@DhavalDodiya](https://community.hubspot.com/u/DhavalDodiya)\
**Replies:** 2\
**Last updated:** [February 27, 2026, 6:06pm UTC](https://community.hubspot.com/t/hubspot-users-how-do-you-monitor-revenue-risk-from-inactivity/146770 "2026-02-27T18:06:15Z")

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I’m building a lightweight RevOps Agent that: - monitors CRM engagement patterns - flags early risk signals - explains impact on pipeline - recommends next actions It connects directly to HubSpot and produces a dail…

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## [Prevent "New Logo" Deal Type on Companies with Status already set as "Client"](https://community.hubspot.com/t/prevent-new-logo-deal-type-on-companies-with-status-already-set-as-client/146672)

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**Author:** [@Emptywaterbottl](https://community.hubspot.com/u/Emptywaterbottl)\
**Replies:** 1\
**Last updated:** [February 25, 2026, 7:32pm UTC](https://community.hubspot.com/t/prevent-new-logo-deal-type-on-companies-with-status-already-set-as-client/146672 "2026-02-25T19:32:24Z")

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Hey everybody, I’m trying to enforce a rule in hubspot where deals created for companies with Company Status set to “Client” cannot be set as Deal Type = New Logo. It’s fine for the deal to be created, I just want to m…

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## [The HubSpot blueprint for B2B SaaS to grow Partner Sales in 2026 📢](https://community.hubspot.com/t/the-hubspot-blueprint-for-b2b-saas-to-grow-partner-sales-in-2026/145397)

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**Author:** [@andreasintrow](https://community.hubspot.com/u/andreasintrow)\
**Replies:** 1\
**Last updated:** [January 28, 2026, 10:16am UTC](https://community.hubspot.com/t/the-hubspot-blueprint-for-b2b-saas-to-grow-partner-sales-in-2026/145397 "2026-01-28T10:16:28Z")

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We’ve hosted a webinar with Introw to talk about partner revenue attribution in HubSpot and how a partner portal on top of HubSpot can increase partner revenue & engagement on autopilot. :white\_check\_mark: Partnershi…

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## [Why would I not see the activity of unsubscribing for a contact?](https://community.hubspot.com/t/why-would-i-not-see-the-activity-of-unsubscribing-for-a-contact/145146)

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**Author:** [@CTolfreeCT](https://community.hubspot.com/u/CTolfreeCT)\
**Replies:** 3\
**Last updated:** [January 27, 2026, 4:33pm UTC](https://community.hubspot.com/t/why-would-i-not-see-the-activity-of-unsubscribing-for-a-contact/145146 "2026-01-27T16:33:55Z")

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Hi all, Hope you can help, we’ve had a contact that previously requested a call. Our sales team has followed up with emails to book them in. They were about to call via hubspot and it said not to as the contact had unsu…

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## [SDR → AE handoff when both can book demos. How do you structure the process & pipeline?](https://community.hubspot.com/t/sdr-ae-handoff-when-both-can-book-demos-how-do-you-structure-the-process-pipeline/137013)

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**Author:** [@saidkadaoui3](https://community.hubspot.com/u/saidkadaoui3)\
**Replies:** 4\
**Last updated:** [December 16, 2025, 7:00pm UTC](https://community.hubspot.com/t/sdr-ae-handoff-when-both-can-book-demos-how-do-you-structure-the-process-pipeline/137013 "2025-12-16T19:00:50Z")

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Hello everyone, Im looking for advice on SDR/AE handoffs in HubSpot where both roles prospect and book demos (SDR books for AE, but AEs also run their own outbound). I’d love to see how you model ownership, stages, and …

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## [Workflow Action: Clone Deal in Workflow](https://community.hubspot.com/t/workflow-action-clone-deal-in-workflow/142267)

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**Author:** [@robinfvh](https://community.hubspot.com/u/robinfvh)\
**Replies:** 4\
**Last updated:** [December 15, 2025, 8:59pm UTC](https://community.hubspot.com/t/workflow-action-clone-deal-in-workflow/142267 "2025-12-15T20:59:14Z")

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Hi team, I’m missing a feature to be able to choose ‘clone enrolled deal’ in workflows. I can create a new deal and copy information from a past deal but I cannot copy the line items. This is the most important info be…

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## [Checking Account Ownership instead of Contact Ownership when scheduling from forms](https://community.hubspot.com/t/checking-account-ownership-instead-of-contact-ownership-when-scheduling-from-forms/134717)

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**Author:** [@RalphM87](https://community.hubspot.com/u/RalphM87)\
**Replies:** 1\
**Last updated:** [November 10, 2025, 4:41pm UTC](https://community.hubspot.com/t/checking-account-ownership-instead-of-contact-ownership-when-scheduling-from-forms/134717 "2025-11-10T16:41:56Z")

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I want to be able to schedule inbound leads to assigned account owners instead of contact owners, simply because different people from that account may inbound. Are there plans to add an account ownership checking option…

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## [How can I export activities and tasks in HubSpot to a CSV file?](https://community.hubspot.com/t/how-can-i-export-activities-and-tasks-in-hubspot-to-a-csv-file/91708)

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**Author:** [@MBradshaw5](https://community.hubspot.com/u/MBradshaw5)\
**Replies:** 4\
**Last updated:** [October 24, 2025, 3:23pm UTC](https://community.hubspot.com/t/how-can-i-export-activities-and-tasks-in-hubspot-to-a-csv-file/91708 "2025-10-24T15:23:12Z")

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I already know how to export company and contact information, but how can I export activities and tasks separately? Hi all! I am very new to Hubspot. However, I want to export all activities on the contacts or companie…

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## [Workflow to nudge Sales Reps on Stale Deals](https://community.hubspot.com/t/workflow-to-nudge-sales-reps-on-stale-deals/140869)

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**Author:** [@LFenton20](https://community.hubspot.com/u/LFenton20)\
**Replies:** 3\
**Last updated:** [October 10, 2025, 9:18am UTC](https://community.hubspot.com/t/workflow-to-nudge-sales-reps-on-stale-deals/140869 "2025-10-10T09:18:12Z")

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I’ve seen many similar posts on this but none address the re-enrollment part of the workflow. We want to nudge Deal Owners on deals that have had no contact and no scheduled activity. We want them to be notified once a …

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## [Lead and Contact assignment based on calendar](https://community.hubspot.com/t/lead-and-contact-assignment-based-on-calendar/103927)

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**Author:** [@PDrews](https://community.hubspot.com/u/PDrews)\
**Replies:** 8\
**Last updated:** [August 4, 2025, 6:01am UTC](https://community.hubspot.com/t/lead-and-contact-assignment-based-on-calendar/103927 "2025-08-04T06:01:34Z")

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Want to make my world a bit more beautiful? In a perfect world these two scenarios would be solved: 1. New lead comes in to HS, and is then assigned based on a rep’s (SDR or AE’s) “real-time and updated”(rt) calendar a…

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## [Tips on BDR Sequences to avoid overdue Tasks](https://community.hubspot.com/t/tips-on-bdr-sequences-to-avoid-overdue-tasks/135291)

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**Author:** [@RMA12345](https://community.hubspot.com/u/RMA12345)\
**Replies:** 1\
**Last updated:** [June 27, 2025, 3:58am UTC](https://community.hubspot.com/t/tips-on-bdr-sequences-to-avoid-overdue-tasks/135291 "2025-06-27T03:58:26Z")

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Hi all, I am working with a services company that has a BDR team of 7 BDRs that make 80 calls per day to schedule sales calls for our sales reps. I’m looking for any best practices on tips re: addng Contacts into Seque…

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## [How can I edit Subscriptions in HubSpot +1 or +3 months after the subscription stasrts](https://community.hubspot.com/t/how-can-i-edit-subscriptions-in-hubspot-1-or-3-months-after-the-subscription-stasrts/133945)

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**Author:** [@RichMai](https://community.hubspot.com/u/RichMai)\
**Replies:** 4\
**Last updated:** [June 10, 2025, 7:31am UTC](https://community.hubspot.com/t/how-can-i-edit-subscriptions-in-hubspot-1-or-3-months-after-the-subscription-stasrts/133945 "2025-06-10T07:31:51Z")

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Hi, I’m working with a pre series A, B2B SaaS provider. They are currently selling Annual Subscriptions and will eventually sell multi-year subscriptions. They are using HubSpot Subscriptions today (don’t know the actua…

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## [Notification when Account Owner changes (pro)](https://community.hubspot.com/t/notification-when-account-owner-changes-pro/134090)

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**Author:** [@AgiSob\_42](https://community.hubspot.com/u/AgiSob_42)\
**Replies:** 3\
**Last updated:** [June 6, 2025, 2:50pm UTC](https://community.hubspot.com/t/notification-when-account-owner-changes-pro/134090 "2025-06-06T14:50:26Z")

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Hi folks, I’m facing a challenge and might be missing something, so I’d love your input. The client is using the Professional edition (Marketing, Content, Sales, no Ops Hub) and syncing with Salesforce. Initially, the …

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## [Contact ownership not updating after meeting activity](https://community.hubspot.com/t/contact-ownership-not-updating-after-meeting-activity/133884)

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**Author:** [@RalphM87](https://community.hubspot.com/u/RalphM87)\
**Replies:** 4\
**Last updated:** [June 6, 2025, 1:04pm UTC](https://community.hubspot.com/t/contact-ownership-not-updating-after-meeting-activity/133884 "2025-06-06T13:04:28Z")

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I am using the round robin scheduler to book demos but I find that the contact ownership is not updating after the meetings are scheduled. It is still defaulting to ‘Unassigned-Ops team’ user. Please note: I have kept t…

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## [Where do you find the right RevOps Resources for your team?](https://community.hubspot.com/t/where-do-you-find-the-right-revops-resources-for-your-team/132726)

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**Author:** [@Yeti\_Chris](https://community.hubspot.com/u/Yeti_Chris)\
**Replies:** 2\
**Last updated:** [June 3, 2025, 12:58pm UTC](https://community.hubspot.com/t/where-do-you-find-the-right-revops-resources-for-your-team/132726 "2025-06-03T12:58:25Z")

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We have been fortunate to use our network to find additional people to join our team and help our clients. That said, I wanted to reach out and ask for recommendations on how to find people like the ones who contribute a…

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## [Automating sales pipeline with workflows](https://community.hubspot.com/t/automating-sales-pipeline-with-workflows/133401)

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**Author:** [@EVatsev](https://community.hubspot.com/u/EVatsev)\
**Replies:** 6\
**Last updated:** [May 27, 2025, 1:40pm UTC](https://community.hubspot.com/t/automating-sales-pipeline-with-workflows/133401 "2025-05-27T13:40:58Z")

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Hello, I have a pipeline that needs to run automatically. I set up workflows that will move deals from stage to stage based on specific filters (I also copied them all to the deal level so reenrlomnet can work). However…

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## [Roll Up Properties / Calculated Properties](https://community.hubspot.com/t/roll-up-properties-calculated-properties/132956)

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**Author:** [@SKerrigan5](https://community.hubspot.com/u/SKerrigan5)\
**Replies:** 2\
**Last updated:** [May 20, 2025, 11:10am UTC](https://community.hubspot.com/t/roll-up-properties-calculated-properties/132956 "2025-05-20T11:10:18Z")

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We have custom objects that are associated to companies and deals for clients they have referred to us. We currently use the “rollup” properties to count how many companies and deals they have referred. We used to have …

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## [How to set recipient name and email based on Google Sheets scenarios](https://community.hubspot.com/t/how-to-set-recipient-name-and-email-based-on-google-sheets-scenarios/124583)

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**Author:** [@FMurad](https://community.hubspot.com/u/FMurad)\
**Replies:** 7\
**Last updated:** [April 15, 2025, 3:02pm UTC](https://community.hubspot.com/t/how-to-set-recipient-name-and-email-based-on-google-sheets-scenarios/124583 "2025-04-15T15:02:59Z")

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I’m looking to build a rather complex automation, and was wondering if it was possible. I have a Google Sheets worksheet with some “scenarios.” It contains scenarios 1-20 under a Scenarios column. Each scenario is deter…

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## [Copy meeting date into a custom property](https://community.hubspot.com/t/copy-meeting-date-into-a-custom-property/102149)

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**Author:** [@Matan-PDQ](https://community.hubspot.com/u/Matan-PDQ)\
**Replies:** 3\
**Last updated:** [March 5, 2025, 2:01am UTC](https://community.hubspot.com/t/copy-meeting-date-into-a-custom-property/102149 "2025-03-05T02:01:21Z")

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Hi team, I have the following challenge: I’d like to capture the date of a meeting and paste it onto a record I create in a workflow. The workflow is as follows: Trigger: form submission (meeting link booked) Action…

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## [Workflow to populate regions based on country](https://community.hubspot.com/t/workflow-to-populate-regions-based-on-country/126660)

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**Author:** [@JT29ASI](https://community.hubspot.com/u/JT29ASI)\
**Replies:** 1\
**Last updated:** [February 24, 2025, 5:01am UTC](https://community.hubspot.com/t/workflow-to-populate-regions-based-on-country/126660 "2025-02-24T05:01:13Z")

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Hi, I created 2 properties in the Company Object: Region and Country, which i both set to dropdown, and I pre-filled the Country with the HubSpot Country list (over 200 countries). Currently my flow is: Trigger: Count…

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