# \#sales-email

**URL:** https://community.hubspot.com/tag/sales-email/21.md

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

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## [Automatically associate emails to open deals and tickets](https://community.hubspot.com/t/automatically-associate-emails-to-open-deals-and-tickets/42461)

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**Author:** [@LucasM](https://community.hubspot.com/u/LucasM)\
**Replies:** 2\
**Last updated:** [October 28, 2026, 8:26pm UTC](https://community.hubspot.com/t/automatically-associate-emails-to-open-deals-and-tickets/42461 "2026-10-28T20:26:53Z")

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There are many issues/ideas referring to this issue. All of them addressing various components of the same problem. The abili…

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## [See your templates by default](https://community.hubspot.com/t/see-your-templates-by-default/863)

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**Author:** [@lsirac](https://community.hubspot.com/u/lsirac)\
**Replies:** 13\
**Last updated:** [October 28, 2026, 1:25pm UTC](https://community.hubspot.com/t/see-your-templates-by-default/863 "2026-10-28T13:25:44Z")

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It’s nice that we have a “share with the team” option on templates. However, in some teams, everyone shares every template an…

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## [Outlook Desktop Add-in: Log Emails to Companies Without Creating Contacts](https://community.hubspot.com/t/outlook-desktop-add-in-log-emails-to-companies-without-creating-contacts/162553)

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**Author:** [@Asteknikexport](https://community.hubspot.com/u/Asteknikexport)\
**Replies:** 4\
**Last updated:** [October 22, 2026, 5:15pm UTC](https://community.hubspot.com/t/outlook-desktop-add-in-log-emails-to-companies-without-creating-contacts/162553 "2026-10-22T17:15:16Z")

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Hello HubSpot Community, We use Outlook 2016 with HubSpot Sales for Outlook desktop COM add-in, version 3.0.1.334, and a con…

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## [Old email thread, how can I track it in HS?](https://community.hubspot.com/t/old-email-thread-how-can-i-track-it-in-hs/162530)

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**Author:** [@alexiswilloughby](https://community.hubspot.com/u/alexiswilloughby)\
**Replies:** 1\
**Last updated:** [October 21, 2026, 3:42am UTC](https://community.hubspot.com/t/old-email-thread-how-can-i-track-it-in-hs/162530 "2026-10-21T03:42:18Z")

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I have an email thread I’d like to track in HS. I didn’t have the contact connected at first. Can I forward the thread somewh…

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## [Add team signature when sending from shared email outside of Conversations](https://community.hubspot.com/t/add-team-signature-when-sending-from-shared-email-outside-of-conversations/21947)

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**Author:** [@DerrickCameron](https://community.hubspot.com/u/DerrickCameron)\
**Replies:** 91\
**Last updated:** [October 16, 2026, 9:14am UTC](https://community.hubspot.com/t/add-team-signature-when-sending-from-shared-email-outside-of-conversations/21947 "2026-10-16T09:14:11Z")

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At present, if you reply by email to a Ticket from the Ticket page, using the Shared Team Email address, HubSpot does not add…

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## [Admin management of user email signatures](https://community.hubspot.com/t/admin-management-of-user-email-signatures/31361)

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**Author:** [@ABishop](https://community.hubspot.com/u/ABishop)\
**Replies:** 15\
**Last updated:** [October 16, 2026, 9:00am UTC](https://community.hubspot.com/t/admin-management-of-user-email-signatures/31361 "2026-10-16T09:00:33Z")

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We currently don’t have a company set email signature. I want to set that up and I designed what I want it to look like with …

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## [Selecting which attachments will get added to HubSpot when logging an email](https://community.hubspot.com/t/selecting-which-attachments-will-get-added-to-hubspot-when-logging-an-email/38704)

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**Author:** [@Shiran](https://community.hubspot.com/u/Shiran)\
**Replies:** 17\
**Last updated:** [October 14, 2026, 8:58am UTC](https://community.hubspot.com/t/selecting-which-attachments-will-get-added-to-hubspot-when-logging-an-email/38704 "2026-10-14T08:58:09Z")

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Currently, when logging emails into HubSpot it automatically pulls through all the attachments on the email. This setting can…

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## [Allow table to be created in sales emails](https://community.hubspot.com/t/allow-table-to-be-created-in-sales-emails/43540)

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**Author:** [@TBristow](https://community.hubspot.com/u/TBristow)\
**Replies:** 7\
**Last updated:** [October 13, 2026, 8:59pm UTC](https://community.hubspot.com/t/allow-table-to-be-created-in-sales-emails/43540 "2026-10-13T20:59:34Z")

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Currently, there is no option to add a table in a sales meeting. This feature would be beneficial for one-to-one emails so th…

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## [Import Historical Emails](https://community.hubspot.com/t/import-historical-emails/15574)

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**Author:** [@sgrun](https://community.hubspot.com/u/sgrun)\
**Replies:** 71\
**Last updated:** [October 9, 2026, 1:16pm UTC](https://community.hubspot.com/t/import-historical-emails/15574 "2026-10-09T13:16:55Z")

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Many people want to start using Hubspot with their entire company’s email history associated with the correct Hubspot Contact…

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## [Enable users to insert specific times in an email for another user's calendar](https://community.hubspot.com/t/enable-users-to-insert-specific-times-in-an-email-for-another-users-calendar/80419)

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**Author:** [@CWimer](https://community.hubspot.com/u/CWimer)\
**Replies:** 7\
**Last updated:** [October 8, 2026, 8:18pm UTC](https://community.hubspot.com/t/enable-users-to-insert-specific-times-in-an-email-for-another-users-calendar/80419 "2026-10-08T20:18:27Z")

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We have a sales development rep who would like to use the Outlook plug-in “insert proposed times” feature to drop in specific…

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## [Hubspot plug-in in Outlook mobile application](https://community.hubspot.com/t/hubspot-plug-in-in-outlook-mobile-application/48051)

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**Author:** [@ENilsson4](https://community.hubspot.com/u/ENilsson4)\
**Replies:** 47\
**Last updated:** [October 7, 2026, 9:26pm UTC](https://community.hubspot.com/t/hubspot-plug-in-in-outlook-mobile-application/48051 "2026-10-07T21:26:09Z")

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Hi! I have read that there is currently no function to open the Hubspot plug-in in an Outlook e-mail applictaion on your pho…

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## [Option to log emails to closed deals](https://community.hubspot.com/t/option-to-log-emails-to-closed-deals/20809)

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**Author:** [@CBader](https://community.hubspot.com/u/CBader)\
**Replies:** 32\
**Last updated:** [September 24, 2026, 12:32pm UTC](https://community.hubspot.com/t/option-to-log-emails-to-closed-deals/20809 "2026-09-24T12:32:29Z")

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In our industry, when a deal closes, then 3+ months of custom manufacturing begins, with lots of email traffic around the bui…

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## [Expose a control for line spacing on 1:1 emails](https://community.hubspot.com/t/expose-a-control-for-line-spacing-on-1-1-emails/159268)

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**Author:** [@andrewparquet](https://community.hubspot.com/u/andrewparquet)\
**Replies:** 0\
**Last updated:** [September 18, 2026, 2:20pm UTC](https://community.hubspot.com/t/expose-a-control-for-line-spacing-on-1-1-emails/159268 "2026-09-18T14:20:24Z")

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Currently, users on newer iPhone / Apple Mail will see sales emails with too much space between lines. Please expose a contr…

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## [Save email draft in CRM](https://community.hubspot.com/t/save-email-draft-in-crm/11014)

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**Author:** [@jenniferlim](https://community.hubspot.com/u/jenniferlim)\
**Replies:** 113\
**Last updated:** [September 17, 2026, 1:48pm UTC](https://community.hubspot.com/t/save-email-draft-in-crm/11014 "2026-09-17T13:48:09Z")

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It would be great if HubSpot would allow me to save a draft of my email in the CRM.

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## [Log "Send quote email" sends as activities on associated Deal, Contact, and Company records](https://community.hubspot.com/t/log-send-quote-email-sends-as-activities-on-associated-deal-contact-and-company-records/159173)

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**Author:** [@SethW](https://community.hubspot.com/u/SethW)\
**Replies:** 0\
**Last updated:** [September 17, 2026, 1:23pm UTC](https://community.hubspot.com/t/log-send-quote-email-sends-as-activities-on-associated-deal-contact-and-company-records/159173 "2026-09-17T13:23:15Z")

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Title: Log “Send quote email” sends as activities on associated Deal, Contact, and Company records Category: Sales — Quotes …

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## [Make Breeze copy more customer-centric](https://community.hubspot.com/t/make-breeze-copy-more-customer-centric/159078)

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**Author:** [@AdamLPW](https://community.hubspot.com/u/AdamLPW)\
**Replies:** 0\
**Last updated:** [September 16, 2026, 5:57pm UTC](https://community.hubspot.com/t/make-breeze-copy-more-customer-centric/159078 "2026-09-16T17:57:36Z")

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When drafting sales emails using Breeze, I’ve noticed it has a tendency to use the more “natural” (in non-sales contexts) sel…

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## [Sandbox email sending - can we have an AllowList?](https://community.hubspot.com/t/sandbox-email-sending-can-we-have-an-allowlist/158897)

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**Author:** [@JMcCurrach](https://community.hubspot.com/u/JMcCurrach)\
**Replies:** 0\
**Last updated:** [September 14, 2026, 6:03pm UTC](https://community.hubspot.com/t/sandbox-email-sending-can-we-have-an-allowlist/158897 "2026-09-14T18:03:39Z")

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Our HubSpot Sandbox is part of a wider test ecosystem with upstream and downstream platforms all sharing a common set of data…

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## [Admin view of connected email inboxes](https://community.hubspot.com/t/admin-view-of-connected-email-inboxes/29651)

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**Author:** [@NSeter](https://community.hubspot.com/u/NSeter)\
**Replies:** 47\
**Last updated:** [September 9, 2026, 12:22pm UTC](https://community.hubspot.com/t/admin-view-of-connected-email-inboxes/29651 "2026-09-09T12:22:22Z")

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As a super admin I would be very benefical to see whom in the company/team that has successfully connected their outlook or g…

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## [Automatically save the draft email in a Ticket](https://community.hubspot.com/t/automatically-save-the-draft-email-in-a-ticket/156919)

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**Author:** [@KReyesSP](https://community.hubspot.com/u/KReyesSP)\
**Replies:** 1\
**Last updated:** [September 7, 2026, 8:57am UTC](https://community.hubspot.com/t/automatically-save-the-draft-email-in-a-ticket/156919 "2026-09-07T08:57:39Z")

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When drafting an email in a Ticket, one can accidentally leave the page, especially if they’re using a Mac laptop that has a …

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## [How Can Local Businesses Use HubSpot for Growth?](https://community.hubspot.com/t/how-can-local-businesses-use-hubspot-for-growth/136953)

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**Author:** [@josephdan99](https://community.hubspot.com/u/josephdan99)\
**Replies:** 2\
**Last updated:** [August 27, 2026, 2:50pm UTC](https://community.hubspot.com/t/how-can-local-businesses-use-hubspot-for-growth/136953 "2026-08-27T14:50:12Z")

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Hello HubSpot Community, I’m seeking advice for a small business, Urban Timber Tree, which provides tree care services (plan…

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## [Unable to connect my Outlook account to HubSpot because only the admin account can be addeds](https://community.hubspot.com/t/unable-to-connect-my-outlook-account-to-hubspot-because-only-the-admin-account-can-be-addeds/157234)

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**Author:** [@Sumcircle.com](https://community.hubspot.com/u/Sumcircle.com)\
**Replies:** 2\
**Last updated:** [August 27, 2026, 1:25pm UTC](https://community.hubspot.com/t/unable-to-connect-my-outlook-account-to-hubspot-because-only-the-admin-account-can-be-addeds/157234 "2026-08-27T13:25:04Z")

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Hi HubSpot Community, We are facing an issue while trying to connect an Outlook account to HubSpot. We need to connect my O…

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## [Associate an inbox email directly with a deal (not only the contact)](https://community.hubspot.com/t/associate-an-inbox-email-directly-with-a-deal-not-only-the-contact/146534)

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**Author:** [@JLykke](https://community.hubspot.com/u/JLykke)\
**Replies:** 2\
**Last updated:** [August 26, 2026, 7:27pm UTC](https://community.hubspot.com/t/associate-an-inbox-email-directly-with-a-deal-not-only-the-contact/146534 "2026-08-26T19:27:19Z")

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In the shared inbox / conversations inbox, we can currently associate an email with the contact, but not directly with a spec…

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## [Only log emails to EXISTING CRM contacts!](https://community.hubspot.com/t/only-log-emails-to-existing-crm-contacts/8684)

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**Author:** [@WhoOrderedRice](https://community.hubspot.com/u/WhoOrderedRice)\
**Replies:** 200\
**Last updated:** [August 24, 2026, 2:14pm UTC](https://community.hubspot.com/t/only-log-emails-to-existing-crm-contacts/8684 "2026-08-24T14:14:20Z")

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We have the outlook sidekick plugin on our email accounts, which logs emails and gives you a nice sidebar for more contact de…

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## [Log Email without Content](https://community.hubspot.com/t/log-email-without-content/27120)

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**Author:** [@FounderScale](https://community.hubspot.com/u/FounderScale)\
**Replies:** 8\
**Last updated:** [August 24, 2026, 1:59pm UTC](https://community.hubspot.com/t/log-email-without-content/27120 "2026-08-24T13:59:09Z")

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When it comes to front line sales reps archiving email, it is easy to mandate that they log everything. But this gets more co…

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## [Automatically log incoming emails from existing Contacts](https://community.hubspot.com/t/automatically-log-incoming-emails-from-existing-contacts/18909)

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**Author:** [@adolusncd](https://community.hubspot.com/u/adolusncd)\
**Replies:** 74\
**Last updated:** [August 24, 2026, 1:58pm UTC](https://community.hubspot.com/t/automatically-log-incoming-emails-from-existing-contacts/18909 "2026-08-24T13:58:57Z")

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Apparently the only way to log inbound emails initiated by a Contact (i.e. emails that aren’t a reply to a logged outbound em…

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## [Add a Dynamic "Me" Filter for Email To/From/CC in the Email Object Index](https://community.hubspot.com/t/add-a-dynamic-me-filter-for-email-to-from-cc-in-the-email-object-index/156419)

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**Author:** [@LauraAds](https://community.hubspot.com/u/LauraAds)\
**Replies:** 1\
**Last updated:** [August 20, 2026, 9:27pm UTC](https://community.hubspot.com/t/add-a-dynamic-me-filter-for-email-to-from-cc-in-the-email-object-index/156419 "2026-08-20T21:27:17Z")

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Currently, our teams log emails to HubSpot via the Outlook Sales Add-in, but we’re looking to move towards sending emails dir…

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## [Thunderbird Sales Extension plugin](https://community.hubspot.com/t/thunderbird-sales-extension-plugin/18370)

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**Author:** [@simenbm](https://community.hubspot.com/u/simenbm)\
**Replies:** 79\
**Last updated:** [August 20, 2026, 2:07pm UTC](https://community.hubspot.com/t/thunderbird-sales-extension-plugin/18370 "2026-08-20T14:07:02Z")

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In my company some of our employees are using the Thunderbird Email as Outlook is not available to us. The Outlook Sales Exte…

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## [Conditional Never Log List](https://community.hubspot.com/t/conditional-never-log-list/39001)

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**Author:** [@MWerner2](https://community.hubspot.com/u/MWerner2)\
**Replies:** 11\
**Last updated:** [August 13, 2026, 6:10pm UTC](https://community.hubspot.com/t/conditional-never-log-list/39001 "2026-08-13T18:10:32Z")

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At our company, we work with “Never Log List” to avoid accidentally logging internal, often personal mail traffic in HubSpot …

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## [Insert proposed times meeting function allow more than 1 hour duration](https://community.hubspot.com/t/insert-proposed-times-meeting-function-allow-more-than-1-hour-duration/62635)

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**Author:** [@nc\_3manfactory](https://community.hubspot.com/u/nc_3manfactory)\
**Replies:** 19\
**Last updated:** [August 10, 2026, 6:12pm UTC](https://community.hubspot.com/t/insert-proposed-times-meeting-function-allow-more-than-1-hour-duration/62635 "2026-08-10T18:12:39Z")

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The ‘insert proposed times’ meeting function is great but at the moment is limited to a maximum of 1 hour duration. This mean…

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## [Add all deals to an email chain](https://community.hubspot.com/t/add-all-deals-to-an-email-chain/154631)

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**Author:** [@KJAMRDi](https://community.hubspot.com/u/KJAMRDi)\
**Replies:** 0\
**Last updated:** [July 29, 2026, 8:33pm UTC](https://community.hubspot.com/t/add-all-deals-to-an-email-chain/154631 "2026-07-29T20:33:15Z")

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Hi Team A nuance which we have discovered recently is that when using the Microsoft plugin, when an email chain already exis…

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