# \#notifications

**URL:** https://community.hubspot.com/tag/notifications/379.md

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

---

## [Consolidating Mass Email Notifications to Users](https://community.hubspot.com/t/consolidating-mass-email-notifications-to-users/162423)

<div class="topic-metadata">

**Author:** [@ChelsyAtGWS](https://community.hubspot.com/u/ChelsyAtGWS)\
**Replies:** 0\
**Last updated:** [October 19, 2026, 8:11pm UTC](https://community.hubspot.com/t/consolidating-mass-email-notifications-to-users/162423 "2026-10-19T20:11:25Z")

</div>

Sometimes, a stray workflow error, a changed permission setting, or a recurring meeting invite will set off a MASS chain of n…

---

## [Fail to Install](https://community.hubspot.com/t/fail-to-install/81429)

<div class="topic-metadata">

**Author:** [@ANamiot](https://community.hubspot.com/u/ANamiot)\
**Replies:** 7\
**Last updated:** [June 7, 2024, 9:56am UTC](https://community.hubspot.com/t/fail-to-install/81429 "2024-06-07T09:56:50Z")

</div>

I have had Hubspot sales for several years (locally on my computer) and mostly use if for email tracking. Recently, an issue …

---

## [Not receiving Hubspot notification in gmail inbox](https://community.hubspot.com/t/not-receiving-hubspot-notification-in-gmail-inbox/157996)

<div class="topic-metadata">

**Author:** [@Heidi](https://community.hubspot.com/u/Heidi)\
**Replies:** 3\
**Last updated:** [September 4, 2026, 6:59pm UTC](https://community.hubspot.com/t/not-receiving-hubspot-notification-in-gmail-inbox/157996 "2026-09-04T18:59:38Z")

</div>

Hi! I have been a hubspot user for a while and I am no longer receiving any hubspot notification to my gmail. I need this fun…

---

## [Internal notifications go to all recipients in one email, not individual ones](https://community.hubspot.com/t/internal-notifications-go-to-all-recipients-in-one-email-not-individual-ones/77551)

<div class="topic-metadata">

**Author:** [@SBrown6](https://community.hubspot.com/u/SBrown6)\
**Replies:** 5\
**Last updated:** [September 10, 2026, 3:23pm UTC](https://community.hubspot.com/t/internal-notifications-go-to-all-recipients-in-one-email-not-individual-ones/77551 "2026-09-10T15:23:36Z")

</div>

As the subject describes really, we have a few workflows that trigger internal notifications, often to multiple people such a…

---

## [Email notification - after migration from Google to Microsoft](https://community.hubspot.com/t/email-notification-after-migration-from-google-to-microsoft/132906)

<div class="topic-metadata">

**Author:** [@ARasheed76](https://community.hubspot.com/u/ARasheed76)\
**Replies:** 2\
**Last updated:** [August 31, 2026, 1:28pm UTC](https://community.hubspot.com/t/email-notification-after-migration-from-google-to-microsoft/132906 "2026-08-31T13:28:30Z")

</div>

Hi, I’m the admin of a free HubSpot portal. After migrating our domain email from Gmail to Microsoft 365, some of our users a…

---

## [Tendal: workflows that report success but reach nobody, and seats nobody uses. Testers wanted](https://community.hubspot.com/t/tendal-workflows-that-report-success-but-reach-nobody-and-seats-nobody-uses-testers-wanted/155336)

<div class="topic-metadata">

**Author:** [@birdman](https://community.hubspot.com/u/birdman)\
**Replies:** 0\
**Last updated:** [August 5, 2026, 4:12pm UTC](https://community.hubspot.com/t/tendal-workflows-that-report-success-but-reach-nobody-and-seats-nobody-uses-testers-wanted/155336 "2026-08-05T16:12:51Z")

</div>

Disclosure first: I built this, so I’m the vendor here. Posting on this board because it’s where the guidelines point standal…

---

## [Stopped Getting Emails From Hubspot](https://community.hubspot.com/t/stopped-getting-emails-from-hubspot/150645)

<div class="topic-metadata">

**Author:** [@JRochaED](https://community.hubspot.com/u/JRochaED)\
**Replies:** 2\
**Last updated:** [June 23, 2026, 2:39pm UTC](https://community.hubspot.com/t/stopped-getting-emails-from-hubspot/150645 "2026-06-23T14:39:49Z")

</div>

Hello, I always got emails from Hubspot but after setting an OOO email, I stopped getting email notifications from Hubspot. …

---

## [Key SEO Goal](https://community.hubspot.com/t/key-seo-goal/150162)

<div class="topic-metadata">

**Author:** [@Yogeshp](https://community.hubspot.com/u/Yogeshp)\
**Replies:** 2\
**Last updated:** [June 16, 2026, 11:30pm UTC](https://community.hubspot.com/t/key-seo-goal/150162 "2026-06-16T23:30:57Z")

</div>

One of our key goals is to increase the number of leads generated through our website and digital platforms. We aim to attract more potential customers by improving our online visibility, content quality, and user experi…

---

## [Automatically re-assign tickets when users are available again](https://community.hubspot.com/t/automatically-re-assign-tickets-when-users-are-available-again/150143)

<div class="topic-metadata">

**Author:** [@HUr-Rehman](https://community.hubspot.com/u/HUr-Rehman)\
**Replies:** 0\
**Last updated:** [June 8, 2026, 9:38pm UTC](https://community.hubspot.com/t/automatically-re-assign-tickets-when-users-are-available-again/150143 "2026-06-08T21:38:36Z")

</div>

Hello, We handle our company’s onboarding via forms, and have built a workflow for the progression of the applications submitted by our new customers. Each major step in the workflow automatically changes the ticket ow…

---

## [Tasks only appear after they are due](https://community.hubspot.com/t/aufgaben-poppen-erst-nach-falligkeit-auf/149888)

<div class="topic-metadata">

**Author:** [@YPerdelwitz](https://community.hubspot.com/u/YPerdelwitz)\
**Replies:** 6\
**Last updated:** [June 2, 2026, 3:08pm UTC](https://community.hubspot.com/t/aufgaben-poppen-erst-nach-falligkeit-auf/149888 "2026-06-02T15:08:48Z")

</div>

Hi, we're having an issue where a user's tasks don't show up until 10 days after their due date. We're not sure what could be causing this. Has anyone else experienced this before? Thanks!

---

## [Not receiving email mention notifications](https://community.hubspot.com/t/not-receiving-email-mention-notifications/149788)

<div class="topic-metadata">

**Author:** [@SCannon77](https://community.hubspot.com/u/SCannon77)\
**Replies:** 1\
**Last updated:** [May 28, 2026, 1:43pm UTC](https://community.hubspot.com/t/not-receiving-email-mention-notifications/149788 "2026-05-28T13:43:03Z")

</div>

I have checked the account details and also any filters and rules in outlook and there is nothing filtering messages, nothing…

---

## [Internal Notifications keep bouncing for users](https://community.hubspot.com/t/internal-notifications-keep-bouncing-for-users/134791)

<div class="topic-metadata">

**Author:** [@NCantelo](https://community.hubspot.com/u/NCantelo)\
**Replies:** 13\
**Last updated:** [May 21, 2026, 3:37pm UTC](https://community.hubspot.com/t/internal-notifications-keep-bouncing-for-users/134791 "2026-05-21T15:37:38Z")

</div>

We are currently in discussions with the HubSpot helpdesk on this issue, but as it has been ongoing for months, wanted to post here to see if anyone else is experiencing this. We use workflows to issue internal notifica…

---

## [No longer getting form submission emails or in-app notifications](https://community.hubspot.com/t/no-longer-getting-form-submission-emails-or-in-app-notifications/111119)

<div class="topic-metadata">

**Author:** [@RJelen](https://community.hubspot.com/u/RJelen)\
**Replies:** 8\
**Last updated:** [May 12, 2026, 5:01pm UTC](https://community.hubspot.com/t/no-longer-getting-form-submission-emails-or-in-app-notifications/111119 "2026-05-12T17:01:41Z")

</div>

We have about 4 people on our team who are set to get email notifications whenever someone fills out a form submission. However, over the past month, none of us have received these emails or in-app notifications. Things…

---

## [Forms Submission notifications Fail](https://community.hubspot.com/t/forms-submission-notifications-fail/148088)

<div class="topic-metadata">

**Author:** [@JSCSBC](https://community.hubspot.com/u/JSCSBC)\
**Replies:** 2\
**Last updated:** [April 9, 2026, 10:03pm UTC](https://community.hubspot.com/t/forms-submission-notifications-fail/148088 "2026-04-09T22:03:29Z")

</div>

“Send submission notifications to” fails. I have set the form option to send submission notifications to my account email. I have checked the spam folder on my Gmail I have set a “Do not send to spam” filter on my Gma…

---

## [Internal Email Wrapper Problem - Can't Edit](https://community.hubspot.com/t/internal-email-wrapper-problem-cant-edit/147369)

<div class="topic-metadata">

**Author:** [@JasonDev](https://community.hubspot.com/u/JasonDev)\
**Replies:** 2\
**Last updated:** [March 17, 2026, 6:43pm UTC](https://community.hubspot.com/t/internal-email-wrapper-problem-cant-edit/147369 "2026-03-17T18:43:26Z")

</div>

I have a workflow as part of ticket creation that sends an internal email notification. This notification has a hard-coded wrapper that places the hubspot logo at top then the next line is the subject followed by the bod…

---

## [Not receiving authentication code](https://community.hubspot.com/t/not-receiving-authentication-code/146576)

<div class="topic-metadata">

**Author:** [@MvanderMerwe](https://community.hubspot.com/u/MvanderMerwe)\
**Replies:** 3\
**Last updated:** [February 23, 2026, 8:32pm UTC](https://community.hubspot.com/t/not-receiving-authentication-code/146576 "2026-02-23T20:32:39Z")

</div>

Good day, I’m trying to access my free account to upgrade to a starter/professional account. When logging into my account, an authentication code was sent, but I never receive it. I clicked on resend, but still do not r…

---

## [Follow Up Notifications for the Support Team](https://community.hubspot.com/t/follow-up-notifications-for-the-support-team/145360)

<div class="topic-metadata">

**Author:** [@JRawlings](https://community.hubspot.com/u/JRawlings)\
**Replies:** 3\
**Last updated:** [January 27, 2026, 4:56pm UTC](https://community.hubspot.com/t/follow-up-notifications-for-the-support-team/145360 "2026-01-27T16:56:30Z")

</div>

Hi there, I am wondering what is the best way of handling ticket/contact follow up reminders that will provide a notification to all of our support team. For context; If one of us has a support ticket and we resolve i…

---

## [Workflow Error Notifications - overall setting](https://community.hubspot.com/t/workflow-error-notifications-overall-setting/143570)

<div class="topic-metadata">

**Author:** [@NKieran6](https://community.hubspot.com/u/NKieran6)\
**Replies:** 3\
**Last updated:** [December 2, 2025, 11:34am UTC](https://community.hubspot.com/t/workflow-error-notifications-overall-setting/143570 "2025-12-02T11:34:06Z")

</div>

I’ve submitted an idea but does anyone know of a way to set workflow error notifications in bulk for example, send a notification to selected super admins when ANY workflow errors? This would save going into each workfl…

---

## [Outlook for Mac - no email tracking](https://community.hubspot.com/t/outlook-for-mac-no-email-tracking/79355)

<div class="topic-metadata">

**Author:** [@GTremain](https://community.hubspot.com/u/GTremain)\
**Replies:** 7\
**Last updated:** [October 7, 2025, 3:25pm UTC](https://community.hubspot.com/t/outlook-for-mac-no-email-tracking/79355 "2025-10-07T15:25:22Z")

</div>

Hi community, Would love some support on an issue with Outlook for Mac 16.66.2. I am not getting email open tracking functionality. I’ve tested in Outlook Web app and it works fine. Hubspot Sales add in is installed. Ema…

---

## [HubSpot notification links open in Edge](https://community.hubspot.com/t/hubspot-notification-links-open-in-edge/112223)

<div class="topic-metadata">

**Author:** [@briansweat](https://community.hubspot.com/u/briansweat)\
**Replies:** 9\
**Last updated:** [August 28, 2025, 2:29pm UTC](https://community.hubspot.com/t/hubspot-notification-links-open-in-edge/112223 "2025-08-28T14:29:33Z")

</div>

I’m using the “New” Outlook with the HubSpot Sales Extension (not the old Sidekick add-in). My default browser is Google Chrome and all links from Outlook open in Chrome except for the HubSpot notification emails. They …

---

## [Stopped receiving HubSpot task notification emails and forms](https://community.hubspot.com/t/stopped-receiving-hubspot-task-notification-emails-and-forms/138213)

<div class="topic-metadata">

**Author:** [@JRochaED](https://community.hubspot.com/u/JRochaED)\
**Replies:** 2\
**Last updated:** [August 20, 2025, 8:42am UTC](https://community.hubspot.com/t/stopped-receiving-hubspot-task-notification-emails-and-forms/138213 "2025-08-20T08:42:32Z")

</div>

Hi, I use task notification to manage my follow up emails. For some reason, I stopped receing all emails from Hubspot, it was working fine 2 weeks ago. I tried everything on this FAQ but it still doesn’t work. FAQ UR…

---

## [Backup Notification](https://community.hubspot.com/t/backup-notification/137416)

<div class="topic-metadata">

**Author:** [@THarvey13](https://community.hubspot.com/u/THarvey13)\
**Replies:** 2\
**Last updated:** [August 4, 2025, 5:00pm UTC](https://community.hubspot.com/t/backup-notification/137416 "2025-08-04T17:00:12Z")

</div>

It would be great if we could setup notifications when a scheduled backup is created. Also if we could set them to automatically go to a onedrive folder that would be great but for now the notification would do.

---

## [Not Receiving Membership Setup/Reset Emails in HubSpot Test Environment](https://community.hubspot.com/t/not-receiving-membership-setup-reset-emails-in-hubspot-test-environment/136910)

<div class="topic-metadata">

**Author:** [@JAli77](https://community.hubspot.com/u/JAli77)\
**Replies:** 2\
**Last updated:** [July 25, 2025, 7:49pm UTC](https://community.hubspot.com/t/not-receiving-membership-setup-reset-emails-in-hubspot-test-environment/136910 "2025-07-25T19:49:41Z")

</div>

I’m currently working in a HubSpot developer test account where I’ve created a membership group and added contacts to it. However, I’m not receiving the membership password setup emails. When I try to reset the membershi…

---

## [Easiest way to notify specific single Hubspot users, not teams, of a new ticket?](https://community.hubspot.com/t/easiest-way-to-notify-specific-single-hubspot-users-not-teams-of-a-new-ticket/135902)

<div class="topic-metadata">

**Author:** [@JJonker](https://community.hubspot.com/u/JJonker)\
**Replies:** 5\
**Last updated:** [July 9, 2025, 9:25am UTC](https://community.hubspot.com/t/easiest-way-to-notify-specific-single-hubspot-users-not-teams-of-a-new-ticket/135902 "2025-07-09T09:25:50Z")

</div>

What would be the easiest way to notify one or more specific single Hubspot users, not teams, of a new ticket?

---

## [Heads Up: Meta Changing WhatsApp Conversation Pricing Effective July 1](https://community.hubspot.com/t/heads-up-meta-changing-whatsapp-conversation-pricing-effective-july-1/134720)

<div class="topic-metadata">

**Author:** [@Shane\_Janssens](https://community.hubspot.com/u/Shane_Janssens)\
**Replies:** 3\
**Last updated:** [July 1, 2025, 10:50am UTC](https://community.hubspot.com/t/heads-up-meta-changing-whatsapp-conversation-pricing-effective-july-1/134720 "2025-07-01T10:50:22Z")

</div>

What’s the change? Effective July 1, 2025, HubSpot will align with Meta’s new WhatsApp pricing model by changing our unit of measure from “conversations” to “template messages.” This means that instead of being billed p…

---

## [Sales Workspace Daily Digest - please include all meetings :)](https://community.hubspot.com/t/sales-workspace-daily-digest-please-include-all-meetings/134727)

<div class="topic-metadata">

**Author:** [@Ilise](https://community.hubspot.com/u/Ilise)\
**Replies:** 4\
**Last updated:** [June 30, 2025, 8:12am UTC](https://community.hubspot.com/t/sales-workspace-daily-digest-please-include-all-meetings/134727 "2025-06-30T08:12:37Z")

</div>

Loving the new product update with Sales Workspace Daily Digest notifications! It would be great if all meetings on my calendar could be included - otherwise, I’m only receiving a heads up on meetings organized by me.

---

## [What is Error Code 400?](https://community.hubspot.com/t/what-is-error-code-400/609)

<div class="topic-metadata">

**Author:** [@Walter](https://community.hubspot.com/u/Walter)\
**Replies:** 3\
**Last updated:** [June 28, 2025, 4:23pm UTC](https://community.hubspot.com/t/what-is-error-code-400/609 "2025-06-28T16:23:20Z")

</div>

Empty

---

## [Email notification when a contact clicks on a link in a template email sent](https://community.hubspot.com/t/email-notification-when-a-contact-clicks-on-a-link-in-a-template-email-sent/135308)

<div class="topic-metadata">

**Author:** [@MColombo](https://community.hubspot.com/u/MColombo)\
**Replies:** 1\
**Last updated:** [June 27, 2025, 10:04am UTC](https://community.hubspot.com/t/email-notification-when-a-contact-clicks-on-a-link-in-a-template-email-sent/135308 "2025-06-27T10:04:59Z")

</div>

Hello everyone, for a targeted communications campaign on a small group of users, a salesperson will have to send personalized emails recalling templates created on Hubspot and would need to be automatically notified via…

---

## [Suggestions for Internal SMS for Notifications?](https://community.hubspot.com/t/suggestions-for-internal-sms-for-notifications/125030)

<div class="topic-metadata">

**Author:** [@ErikaJ](https://community.hubspot.com/u/ErikaJ)\
**Replies:** 3\
**Last updated:** [June 25, 2025, 7:04pm UTC](https://community.hubspot.com/t/suggestions-for-internal-sms-for-notifications/125030 "2025-06-25T19:04:14Z")

</div>

Since the sunsetting of the Send Internal SMS option in the workflows, I am looking for a solution that will allow our sales team to receive text message notifications when a new hot lead is assigned to them. I’m curious…

---

## [Form Notification Not Sending to One Internal Email (Previously Working)](https://community.hubspot.com/t/form-notification-not-sending-to-one-internal-email-previously-working/134291)

<div class="topic-metadata">

**Author:** [@Prioocare](https://community.hubspot.com/u/Prioocare)\
**Replies:** 1\
**Last updated:** [June 11, 2025, 10:33am UTC](https://community.hubspot.com/t/form-notification-not-sending-to-one-internal-email-previously-working/134291 "2025-06-11T10:33:42Z")

</div>

Hi Community, We’ve been using HubSpot Free to collect leads through our form and send internal notifications to multiple team emails. Since May 20, one recipient has stopped receiving notifications even though: They…

[Next page](https://community.hubspot.com/tag/notifications/379.md?match_all_tags=true&page=1&tags%5B%5D=notifications)
