# \#marketing-email **URL:** https://community.hubspot.com/tag/marketing-email/207.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [Per-Contact Control for Email Open & Click Tracking (EU Data Privacy Compliance)](https://community.hubspot.com/t/per-contact-control-for-email-open-click-tracking-eu-data-privacy-compliance/152858)
**Author:** [@Franci](https://community.hubspot.com/u/Franci)\ **Replies:** 74\ **Last updated:** [October 30, 2026, 5:30pm UTC](https://community.hubspot.com/t/per-contact-control-for-email-open-click-tracking-eu-data-privacy-compliance/152858 "2026-10-30T17:30:52Z")
The Problem: Recent regulatory updates from data privacy authorities in Europe (such as CNIL in France and Garante in Italy)… --- ## [The creation of 'threads' using marketing emails](https://community.hubspot.com/t/the-creation-of-threads-using-marketing-emails/27243)
**Author:** [@Sujay](https://community.hubspot.com/u/Sujay)\ **Replies:** 15\ **Last updated:** [October 30, 2026, 5:30pm UTC](https://community.hubspot.com/t/the-creation-of-threads-using-marketing-emails/27243 "2026-10-30T17:30:48Z")
I am aware that currently ‘threads’ can be created through the use of Hubspot Sequences. However, this can be a very manual p… --- ## [Total recipients count](https://community.hubspot.com/t/total-recipients-count/163398)
**Author:** [@AnnKu](https://community.hubspot.com/u/AnnKu)\ **Replies:** 6\ **Last updated:** [October 30, 2026, 4:51pm UTC](https://community.hubspot.com/t/total-recipients-count/163398 "2026-10-30T16:51:30Z")
Hi there, I have a question regarding the recipient count displayed when sending marketing emails in HubSpot. As shown in th… --- ## [Feature request: Let Breeze set marketing contact status](https://community.hubspot.com/t/feature-request-let-breeze-set-marketing-contact-status/163437)
**Author:** [@oogwai](https://community.hubspot.com/u/oogwai)\ **Replies:** 0\ **Last updated:** [October 29, 2026, 9:35pm UTC](https://community.hubspot.com/t/feature-request-let-breeze-set-marketing-contact-status/163437 "2026-10-29T21:35:52Z")
Breeze can create a contact and add it to a segment, but it can’t set that contact as a marketing contact. This leaves a manu… --- ## [Recipient's server response: 550-5.7.1](https://community.hubspot.com/t/recipients-server-response-550-5-7-1/163325)
**Author:** [@sai\_hitl](https://community.hubspot.com/u/sai_hitl)\ **Replies:** 4\ **Last updated:** [October 29, 2026, 5:32pm UTC](https://community.hubspot.com/t/recipients-server-response-550-5-7-1/163325 "2026-10-29T17:32:04Z")
Hi, We sent a marketing email campaign through HubSpot on the free plan, and a large number of messages were rejected. HubSp… --- ## [Make Marketing Email custom properties API-accessible](https://community.hubspot.com/t/make-marketing-email-custom-properties-api-accessible/163391)
**Author:** [@evan.mazursky](https://community.hubspot.com/u/evan.mazursky)\ **Replies:** 0\ **Last updated:** [October 29, 2026, 3:48pm UTC](https://community.hubspot.com/t/make-marketing-email-custom-properties-api-accessible/163391 "2026-10-29T15:48:08Z")
I’ve created a couple of custom properties on the marketing\_email object in an attempt to be able to group our emails with pr… --- ## [Marketing email object - custom properties API](https://community.hubspot.com/t/marketing-email-object-custom-properties-api/163207)
**Author:** [@evan.mazursky](https://community.hubspot.com/u/evan.mazursky)\ **Replies:** 4\ **Last updated:** [October 29, 2026, 2:22pm UTC](https://community.hubspot.com/t/marketing-email-object-custom-properties-api/163207 "2026-10-29T14:22:41Z")
I’ve created a couple of custom properties on the marketing\_email object in an attempt to be able to group our emails with pr… --- ## [Allow per-contact control of email open & click tracking (re: France & Italy compliance)](https://community.hubspot.com/t/allow-per-contact-control-of-email-open-click-tracking-re-france-italy-compliance/151928)
**Author:** [@ahomer](https://community.hubspot.com/u/ahomer)\ **Replies:** 51\ **Last updated:** [October 28, 2026, 1:25pm UTC](https://community.hubspot.com/t/allow-per-contact-control-of-email-open-click-tracking-re-france-italy-compliance/151928 "2026-10-28T13:25:33Z")
We need a way to selectively disable email open and click tracking for specific contacts or countries (for example, France an… --- ## [HS injected code on custom email modules break display in Outlook](https://community.hubspot.com/t/hs-injected-code-on-custom-email-modules-break-display-in-outlook/162071)
**Author:** [@JonWright](https://community.hubspot.com/u/JonWright)\ **Replies:** 2\ **Last updated:** [October 28, 2026, 7:54am UTC](https://community.hubspot.com/t/hs-injected-code-on-custom-email-modules-break-display-in-outlook/162071 "2026-10-28T07:54:38Z")
Hi When creating custom dnd modules HubSpot injects code into the final html, this is currently breaking emails on OL 365 Wi… --- ## [Subscription page building by drag and drop](https://community.hubspot.com/t/subscription-page-building-by-drag-and-drop/85826)
**Author:** [@CElis](https://community.hubspot.com/u/CElis)\ **Replies:** 12\ **Last updated:** [October 27, 2026, 4:03pm UTC](https://community.hubspot.com/t/subscription-page-building-by-drag-and-drop/85826 "2026-10-27T16:03:11Z")
Hey, I would really like to have the option to update my subscribtion page by drag and drop. In fact, I dont see why all sys… --- ## [Need better support for customizing Dark Mode emails in the drag-and-drop editor](https://community.hubspot.com/t/need-better-support-for-customizing-dark-mode-emails-in-the-drag-and-drop-editor/126718)
**Author:** [@KMcKay](https://community.hubspot.com/u/KMcKay)\ **Replies:** 5\ **Last updated:** [October 27, 2026, 2:02pm UTC](https://community.hubspot.com/t/need-better-support-for-customizing-dark-mode-emails-in-the-drag-and-drop-editor/126718 "2026-10-27T14:02:05Z")
I’d like to specify overrides for background colors, text colors, image swaps, etc. when an email built in the drag-and-drop … --- ## [Naming Convention Ideas](https://community.hubspot.com/t/naming-convention-ideas/162996)
**Author:** [@Jamie.George](https://community.hubspot.com/u/Jamie.George)\ **Replies:** 2\ **Last updated:** [October 27, 2026, 10:41am UTC](https://community.hubspot.com/t/naming-convention-ideas/162996 "2026-10-27T10:41:43Z")
Hello! We have almost finished our integration into Hubspot and I recently joined the team to take over email marketing. I a… --- ## [Different subscription to primary and secondary email on a contact card](https://community.hubspot.com/t/different-subscription-to-primary-and-secondary-email-on-a-contact-card/31469)
**Author:** [@karineyrendahl](https://community.hubspot.com/u/karineyrendahl)\ **Replies:** 5\ **Last updated:** [October 26, 2026, 4:17pm UTC](https://community.hubspot.com/t/different-subscription-to-primary-and-secondary-email-on-a-contact-card/31469 "2026-10-26T16:17:46Z")
In HubSpot we have integration with Microsoft CRM. In CRM, primary mail is the mail that is job-related and that sales uses i… --- ## [Non-HubSpot form submissions not captured — contacts created as non-marketing](https://community.hubspot.com/t/non-hubspot-form-submissions-not-captured-contacts-created-as-non-marketing/161861)
**Author:** [@alina\_123](https://community.hubspot.com/u/alina_123)\ **Replies:** 8\ **Last updated:** [October 23, 2026, 10:02am UTC](https://community.hubspot.com/t/non-hubspot-form-submissions-not-captured-contacts-created-as-non-marketing/161861 "2026-10-23T10:02:35Z")
Hi everyone, We’re investigating why part of our signups end up as non-marketing contacts, and we’d appreciate help from any… --- ## [Ability to associate marketing emails to tickets](https://community.hubspot.com/t/ability-to-associate-marketing-emails-to-tickets/60084)
**Author:** [@CSarmiento1](https://community.hubspot.com/u/CSarmiento1)\ **Replies:** 33\ **Last updated:** [October 22, 2026, 1:35pm UTC](https://community.hubspot.com/t/ability-to-associate-marketing-emails-to-tickets/60084 "2026-10-22T13:35:47Z")
1. This feature is for the role that monitors tickets on the pipeline. 2. To see the progress of the ticket easier. 3. This… --- ## [Group segment email sends into one expandable timeline entry](https://community.hubspot.com/t/group-segment-email-sends-into-one-expandable-timeline-entry/162661)
**Author:** [@estrellalopez](https://community.hubspot.com/u/estrellalopez)\ **Replies:** 0\ **Last updated:** [October 21, 2026, 9:01pm UTC](https://community.hubspot.com/t/group-segment-email-sends-into-one-expandable-timeline-entry/162661 "2026-10-21T21:01:21Z")
It would be helpful to be able to collapse identical emails sent to multiple recipients at the same time. Sending one email t… --- ## [Emails losing formatting when forwarded](https://community.hubspot.com/t/emails-losing-formatting-when-forwarded/162620)
**Author:** [@sbyks](https://community.hubspot.com/u/sbyks)\ **Replies:** 2\ **Last updated:** [October 21, 2026, 7:30pm UTC](https://community.hubspot.com/t/emails-losing-formatting-when-forwarded/162620 "2026-10-21T19:30:14Z")
Hello! My team is working on a marketing email. We noticed when it is sent the email looks great, but when it is forwarded to… --- ## [Stopped email: Send to more fails after list cleanup](https://community.hubspot.com/t/stopped-email-send-to-more-fails-after-list-cleanup/162483)
**Author:** [@robynvanzyl](https://community.hubspot.com/u/robynvanzyl)\ **Replies:** 2\ **Last updated:** [October 20, 2026, 1:26pm UTC](https://community.hubspot.com/t/stopped-email-send-to-more-fails-after-list-cleanup/162483 "2026-10-20T13:26:21Z")
My marketing email was stopped for a 23.53% hard-bounce rate. After excluding known hard bounces and unsubscribed contacts, “… --- ## [Add file attachments to marketing mails](https://community.hubspot.com/t/add-file-attachments-to-marketing-mails/3564)
**Author:** [@system](https://community.hubspot.com/u/system)\ **Replies:** 155\ **Last updated:** [October 20, 2026, 1:15pm UTC](https://community.hubspot.com/t/add-file-attachments-to-marketing-mails/3564 "2026-10-20T13:15:40Z")
Currently only link attachments from the Hubspot data base are supported for marketing mails. Sometimes it would be more appr… --- ## [Specify border color on modules in the drag-and-drop editor](https://community.hubspot.com/t/specify-border-color-on-modules-in-the-drag-and-drop-editor/134710)
**Author:** [@KMcKay](https://community.hubspot.com/u/KMcKay)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 4:51pm UTC](https://community.hubspot.com/t/specify-border-color-on-modules-in-the-drag-and-drop-editor/134710 "2026-10-19T16:51:31Z")
Right now, the only way to manipulate a border in the drag-and-drop editor is by setting the Template Format to “Boxed”. But … --- ## [Can I email prospects from public records in HubSpot CRM?](https://community.hubspot.com/t/can-i-email-prospects-from-public-records-in-hubspot-crm/161547)
**Author:** [@MLaughlin7](https://community.hubspot.com/u/MLaughlin7)\ **Replies:** 12\ **Last updated:** [October 19, 2026, 4:04pm UTC](https://community.hubspot.com/t/can-i-email-prospects-from-public-records-in-hubspot-crm/161547 "2026-10-19T16:04:57Z")
I am a real estate agent in Citrus County, Florida, and I use HubSpot Free CRM. I identify potential seller prospects using … --- ## [Marketing Email Editor](https://community.hubspot.com/t/marketing-email-editor/162213)
**Author:** [@cstevens](https://community.hubspot.com/u/cstevens)\ **Replies:** 0\ **Last updated:** [October 16, 2026, 4:27pm UTC](https://community.hubspot.com/t/marketing-email-editor/162213 "2026-10-16T16:27:21Z")
Either creating an actual side by side of desktop to mobile so you could track changes while keeping the styling and formatti… --- ## [Allow external dynamic image URLs in drag-and-drop editor without importing to File Manager](https://community.hubspot.com/t/allow-external-dynamic-image-urls-in-drag-and-drop-editor-without-importing-to-file-manager/161938)
**Author:** [@Franci](https://community.hubspot.com/u/Franci)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 8:02pm UTC](https://community.hubspot.com/t/allow-external-dynamic-image-urls-in-drag-and-drop-editor-without-importing-to-file-manager/161938 "2026-10-15T20:02:54Z")
Who are we? We operate a global e-commerce business managing content across dozens of international markets. Like many enter… --- ## [Re-send email to un-opens automation](https://community.hubspot.com/t/re-send-email-to-un-opens-automation/92951)
**Author:** [@AMackiewicz](https://community.hubspot.com/u/AMackiewicz)\ **Replies:** 3\ **Last updated:** [October 15, 2026, 8:02pm UTC](https://community.hubspot.com/t/re-send-email-to-un-opens-automation/92951 "2026-10-15T20:02:43Z")
Currently in order for an email you sent to contacts to be re-sent to them if they didn’t open it, you have to create the ema… --- ## [Move Folders Themselves (Email)](https://community.hubspot.com/t/move-folders-themselves-email/19567)
**Author:** [@thatalexd](https://community.hubspot.com/u/thatalexd)\ **Replies:** 11\ **Last updated:** [October 15, 2026, 3:24pm UTC](https://community.hubspot.com/t/move-folders-themselves-email/19567 "2026-10-15T15:24:50Z")
In the Marketing Email function, you can create folders in folders in folders forever, and you can move emails/files between … --- ## [How can I ensure that HubSpot marketing emails display correctly in different email clients](https://community.hubspot.com/t/wie-kann-ich-sicherstellen-dass-hubspot-marketing-e-mails-in-verschiedenen-e-mail-programmen-korrek/162017)
**Author:** [@Sarit-Nirman](https://community.hubspot.com/u/Sarit-Nirman)\ **Replies:** 1\ **Last updated:** [October 15, 2026, 10:22am UTC](https://community.hubspot.com/t/wie-kann-ich-sicherstellen-dass-hubspot-marketing-e-mails-in-verschiedenen-e-mail-programmen-korrek/162017 "2026-10-15T10:22:34Z")
Hi everyone, we are currently preparing a marketing email using HubSpot Marketing Hub Starter, which we will send to approximately 80 partne… --- ## [Starting marketing email in HubSpot? Build a deliverability plan first](https://community.hubspot.com/t/starting-marketing-email-in-hubspot-build-a-deliverability-plan-first/161992)
**Author:** [@MelGaviria](https://community.hubspot.com/u/MelGaviria)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 2:04am UTC](https://community.hubspot.com/t/starting-marketing-email-in-hubspot-build-a-deliverability-plan-first/161992 "2026-10-15T02:04:59Z")
After five-plus years working with HubSpot customers, I’ve seen the same concerns come up when teams move their marketing ema… --- ## [Exclude tracking-disabled emails from Email Health score](https://community.hubspot.com/t/exclude-tracking-disabled-emails-from-email-health-score/161973)
**Author:** [@SBezus](https://community.hubspot.com/u/SBezus)\ **Replies:** 0\ **Last updated:** [October 14, 2026, 9:36pm UTC](https://community.hubspot.com/t/exclude-tracking-disabled-emails-from-email-health-score/161973 "2026-10-14T21:36:06Z")
We use the Email Health tool to monitor our overall sending reputation, but we have a growing number of campaigns where we in… --- ## [Marketing Emails to Internal Sales Representatives](https://community.hubspot.com/t/marketing-emails-to-internal-sales-representatives/161942)
**Author:** [@sdaniel24](https://community.hubspot.com/u/sdaniel24)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 3:43pm UTC](https://community.hubspot.com/t/marketing-emails-to-internal-sales-representatives/161942 "2026-10-14T15:43:53Z")
Hi! Our sales team doesn’t have access to Marketing Hub, but they’d like visibility into the marketing emails we’ve recently … --- ## [Bulk import HTML templates](https://community.hubspot.com/t/bulk-import-html-templates/161843)
**Author:** [@magda\_kas](https://community.hubspot.com/u/magda_kas)\ **Replies:** 0\ **Last updated:** [October 13, 2026, 3:06pm UTC](https://community.hubspot.com/t/bulk-import-html-templates/161843 "2026-10-13T15:06:36Z")
We can now import HTML template to use in drag and drop editor - this is fantastic (here: Upload external email templates usi… [Next page](https://community.hubspot.com/tag/marketing-email/207.md?match_all_tags=true&page=1&tags%5B%5D=marketing-email)