# \#lists

**URL:** https://community.hubspot.com/tag/lists/8.md

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

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## [Business days in filtering](https://community.hubspot.com/t/business-days-in-filtering/156341)

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**Author:** [@04534](https://community.hubspot.com/u/04534)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 6:48pm UTC](https://community.hubspot.com/t/business-days-in-filtering/156341 "2026-10-20T18:48:14Z")

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Currently, there is no way in lists to filter based on business days. This is particularly important when we build complex SO…

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## [Convert Static Segment to Active](https://community.hubspot.com/t/convert-static-segment-to-active/139009)

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**Author:** [@JSchmitz2](https://community.hubspot.com/u/JSchmitz2)\
**Replies:** 3\
**Last updated:** [October 7, 2026, 6:53am UTC](https://community.hubspot.com/t/convert-static-segment-to-active/139009 "2026-10-07T06:53:01Z")

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I searched on this topic in HubSpot help. Below is what I found and it’s inaccurate. There is not option to convert Static t…

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## [Personalised "certificate" by email](https://community.hubspot.com/t/personalised-certificate-by-email/40437)

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**Author:** [@LLade](https://community.hubspot.com/u/LLade)\
**Replies:** 9\
**Last updated:** [October 5, 2026, 5:24pm UTC](https://community.hubspot.com/t/personalised-certificate-by-email/40437 "2026-10-05T17:24:08Z")

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Relatively new to HubSpot. Is there a functionality whereby I can send a personalised certificate (as a document attachment) …

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## [Free Email Domain Segment in HubSpot](https://community.hubspot.com/t/free-email-domain-segment-in-hubspot/148838)

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**Author:** [@alexagatiss](https://community.hubspot.com/u/alexagatiss)\
**Replies:** 5\
**Last updated:** [October 2, 2026, 1:08pm UTC](https://community.hubspot.com/t/free-email-domain-segment-in-hubspot/148838 "2026-10-02T13:08:54Z")

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Hi all, I really like how on the form side of things, I can block “free email domains” from submitting in favor of business a…

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## [Feature Request: Bulk Entry of Company Domains in List Filters](https://community.hubspot.com/t/feature-request-bulk-entry-of-company-domains-in-list-filters/159450)

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**Author:** [@GRajput](https://community.hubspot.com/u/GRajput)\
**Replies:** 0\
**Last updated:** [September 21, 2026, 4:08pm UTC](https://community.hubspot.com/t/feature-request-bulk-entry-of-company-domains-in-list-filters/159450 "2026-09-21T16:08:19Z")

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Hi Community, When creating a contact list based on the Primary Associated Company property (a multi-checkbox field), users …

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## [How do I create a list based on a payment link completion](https://community.hubspot.com/t/how-do-i-create-a-list-based-on-a-payment-link-completion/97526)

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**Author:** [@stephanderson](https://community.hubspot.com/u/stephanderson)\
**Replies:** 6\
**Last updated:** [September 21, 2026, 10:44am UTC](https://community.hubspot.com/t/how-do-i-create-a-list-based-on-a-payment-link-completion/97526 "2026-09-21T10:44:45Z")

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We are going to start using Hubspot payments. I would like to create lists based on contacts who made payments via specific p…

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## [Allow collapsing or hiding the filter panel in segments](https://community.hubspot.com/t/allow-collapsing-or-hiding-the-filter-panel-in-segments/158555)

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**Author:** [@svillota](https://community.hubspot.com/u/svillota)\
**Replies:** 1\
**Last updated:** [September 15, 2026, 3:26pm UTC](https://community.hubspot.com/t/allow-collapsing-or-hiding-the-filter-panel-in-segments/158555 "2026-09-15T15:26:40Z")

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I’ve had several customers report that the filter panel on the left side of the segment view is taking up a significant porti…

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## [Ability to Turn Off "Smart Metrics"](https://community.hubspot.com/t/ability-to-turn-off-smart-metrics/158902)

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**Author:** [@KimHobson](https://community.hubspot.com/u/KimHobson)\
**Replies:** 0\
**Last updated:** [September 14, 2026, 6:41pm UTC](https://community.hubspot.com/t/ability-to-turn-off-smart-metrics/158902 "2026-09-14T18:41:29Z")

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In the new release, a huge bar of “smart metrics” appears above all lists of contacts. You can collapse in settings. However,…

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## [Best practice for associated company on contact when new company is unknown](https://community.hubspot.com/t/best-practice-for-associated-company-on-contact-when-new-company-is-unknown/131208)

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**Author:** [@Augustus](https://community.hubspot.com/u/Augustus)\
**Replies:** 3\
**Last updated:** [September 11, 2026, 5:35pm UTC](https://community.hubspot.com/t/best-practice-for-associated-company-on-contact-when-new-company-is-unknown/131208 "2026-09-11T17:35:53Z")

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We are looking for best practices on how to handle the company associations on a contact when the contact leaves their curren…

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## [Segments (lists) filter sidebar needs to be collapsible](https://community.hubspot.com/t/segments-lists-filter-sidebar-needs-to-be-collapsible/139926)

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**Author:** [@CPowell310](https://community.hubspot.com/u/CPowell310)\
**Replies:** 7\
**Last updated:** [September 10, 2026, 3:27pm UTC](https://community.hubspot.com/t/segments-lists-filter-sidebar-needs-to-be-collapsible/139926 "2026-09-10T15:27:27Z")

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Since HS released the new Segments (Lists) UI in Sept 2025, I have found lists to be nearly unusable. The filters and overvie…

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## [Total count difference between list & report](https://community.hubspot.com/t/total-count-difference-between-list-report/123702)

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**Author:** [@SmartListGhost](https://community.hubspot.com/u/SmartListGhost)\
**Replies:** 7\
**Last updated:** [July 21, 2026, 9:14am UTC](https://community.hubspot.com/t/total-count-difference-between-list-report/123702 "2026-07-21T09:14:25Z")

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I’ve come across an issue I can’t seem to wrap my head around. I created a report that with 2 filters: Marketing Contact Stat…

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## [Invited Participants for a Marketing Event in HubSpot](https://community.hubspot.com/t/invited-participants-for-a-marketing-event-in-hubspot/149155)

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**Author:** [@Jaynums](https://community.hubspot.com/u/Jaynums)\
**Replies:** 4\
**Last updated:** [July 10, 2026, 7:09am UTC](https://community.hubspot.com/t/invited-participants-for-a-marketing-event-in-hubspot/149155 "2026-07-10T07:09:04Z")

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Hi, We woud like to create a list/ segment of contacts we would like to invite to one of our events - these are not open sign-up events, but specific targeted events for our clients. Trying to find the best way to do t…

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## [Importing Properties for Purpose of List](https://community.hubspot.com/t/importing-properties-for-purpose-of-list/149821)

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**Author:** [@alexagatiss](https://community.hubspot.com/u/alexagatiss)\
**Replies:** 3\
**Last updated:** [June 4, 2026, 3:58am UTC](https://community.hubspot.com/t/importing-properties-for-purpose-of-list/149821 "2026-06-04T03:58:57Z")

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I have a list of a single property that I want to import into HubSpot because I want to build a list with it. The property is linked to company record. I basically just want to bundle them all together as a list and that…

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## [Custom objects properties and Active Lists](https://community.hubspot.com/t/custom-objects-properties-and-active-lists/31089)

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**Author:** [@SimonNQ](https://community.hubspot.com/u/SimonNQ)\
**Replies:** 10\
**Last updated:** [May 21, 2026, 2:12pm UTC](https://community.hubspot.com/t/custom-objects-properties-and-active-lists/31089 "2026-05-21T14:12:10Z")

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Hi I have created a new custom object and associated it with Contacts. I want to create an Active List using the value of a particular Property of this Custom Object to populate the list. But Custom Object properties …

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## [Search Forms by Last Submission Date?](https://community.hubspot.com/t/search-forms-by-last-submission-date/138879)

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**Author:** [@ACoffman6](https://community.hubspot.com/u/ACoffman6)\
**Replies:** 2\
**Last updated:** [May 14, 2026, 8:42am UTC](https://community.hubspot.com/t/search-forms-by-last-submission-date/138879 "2026-05-14T08:42:16Z")

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Hi y’all, Situation: I’m working to reduce the outdated (no longer needed) forms on our account. We have 1900+ forms, and many are hosted on non-HubSpot pages. I would love to be able to filter forms based on “last subm…

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## [Exclusion List- Hard Bounces in HubSpot](https://community.hubspot.com/t/exclusion-list-hard-bounces-in-hubspot/149334)

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**Author:** [@alexagatiss](https://community.hubspot.com/u/alexagatiss)\
**Replies:** 4\
**Last updated:** [May 14, 2026, 8:41am UTC](https://community.hubspot.com/t/exclusion-list-hard-bounces-in-hubspot/149334 "2026-05-14T08:41:01Z")

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What are the most effective filters to use in an exclusion list to reduce hard bounces from marketing emails? I have a list that has 2 filters: Email hard bounce reason is any of Other or Unknown user OR Marketing email…

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## [List for Shared Inboxes](https://community.hubspot.com/t/list-for-shared-inboxes/148988)

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**Author:** [@alexagatiss](https://community.hubspot.com/u/alexagatiss)\
**Replies:** 4\
**Last updated:** [May 7, 2026, 6:35pm UTC](https://community.hubspot.com/t/list-for-shared-inboxes/148988 "2026-05-07T18:35:22Z")

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Can anyone think of a way I can create a dynamic list/segment that catches all contacts with a shared inbox email address that come into HubSpot? I’m thinking of accounting, accountspayable@, messages@, campaigns@, trans…

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## [Apollo to HubSpot Lead Import Process – Clarification Workflow](https://community.hubspot.com/t/apollo-to-hubspot-lead-import-process-clarification-workflow/148881)

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**Author:** [@JCalo100](https://community.hubspot.com/u/JCalo100)\
**Replies:** 4\
**Last updated:** [May 4, 2026, 1:07pm UTC](https://community.hubspot.com/t/apollo-to-hubspot-lead-import-process-clarification-workflow/148881 "2026-05-04T13:07:03Z")

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Hello community! I’m posting this to confirm the correct process for importing leads from Apollo into HubSpot. I am building a lead list for cold calls. Based on my research (with a bit of help from ChatGPT), here’s th…

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## [Can Lists go back to being called lists not segments](https://community.hubspot.com/t/can-lists-go-back-to-being-called-lists-not-segments/138978)

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**Author:** [@HEllis1](https://community.hubspot.com/u/HEllis1)\
**Replies:** 4\
**Last updated:** [May 2, 2026, 6:39am UTC](https://community.hubspot.com/t/can-lists-go-back-to-being-called-lists-not-segments/138978 "2026-05-02T06:39:36Z")

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Hi, I have seen the change today that lists have been renamed to segments. To preface, some of our users are not marketers; they are lawyers, and they make up the majority of our users. We have struggled with firmwide …

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## [Segmentation in HubSpot](https://community.hubspot.com/t/segmentation-in-hubspot/148635)

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**Author:** [@Email\_Alchemist](https://community.hubspot.com/u/Email_Alchemist)\
**Replies:** 2\
**Last updated:** [April 25, 2026, 3:49pm UTC](https://community.hubspot.com/t/segmentation-in-hubspot/148635 "2026-04-25T15:49:38Z")

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TBH I haven’t tried out segmentation yet, but I am looking forward implementing it as I continue to grow in my e-mail marketing journey

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## [Best practice to find unengaged contacts based on Free Trial in HubSpot](https://community.hubspot.com/t/best-practice-to-find-unengaged-contacts-based-on-free-trial-in-hubspot/148254)

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**Author:** [@Deep\_Kwatra](https://community.hubspot.com/u/Deep_Kwatra)\
**Replies:** 3\
**Last updated:** [April 13, 2026, 12:31pm UTC](https://community.hubspot.com/t/best-practice-to-find-unengaged-contacts-based-on-free-trial-in-hubspot/148254 "2026-04-13T12:31:57Z")

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Hey folks, I’m trying to create a list of all contacts who filled out the Free Trial form but didn’t convert. What’s the best way to filter and segment these contacts so we can add them to a nurture campaign, considerin…

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## [Identify and segment restored contacts after deletion](https://community.hubspot.com/t/identify-and-segment-restored-contacts-after-deletion/139623)

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**Author:** [@ValeriaLMG](https://community.hubspot.com/u/ValeriaLMG)\
**Replies:** 5\
**Last updated:** [April 9, 2026, 8:42pm UTC](https://community.hubspot.com/t/identify-and-segment-restored-contacts-after-deletion/139623 "2026-04-09T20:42:34Z")

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By mistake, over 1,000 contact records were deleted from an account in HubSpot. They are still in the recycling bin, but it’s not possible to restore them because after they were deleted, a list with those same contacts …

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## [Create a contact list based on a LineItem in an associated deal](https://community.hubspot.com/t/create-a-contact-list-based-on-a-lineitem-in-an-associated-deal/113329)

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**Author:** [@Roger](https://community.hubspot.com/u/Roger)\
**Replies:** 4\
**Last updated:** [April 8, 2026, 9:47pm UTC](https://community.hubspot.com/t/create-a-contact-list-based-on-a-lineitem-in-an-associated-deal/113329 "2026-04-08T21:47:39Z")

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If you would like to communicate with your customer, based on a certain product in a deal, it should be possible to create a contact list, based on a certain LineItem in an associated deal. That’s not possible right now,…

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## [Associating a company (from dropdown list) when a new deal gets created](https://community.hubspot.com/t/associating-a-company-from-dropdown-list-when-a-new-deal-gets-created/78013)

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**Author:** [@Vai\_Vi](https://community.hubspot.com/u/Vai_Vi)\
**Replies:** 4\
**Last updated:** [April 2, 2026, 4:24pm UTC](https://community.hubspot.com/t/associating-a-company-from-dropdown-list-when-a-new-deal-gets-created/78013 "2026-04-02T16:24:36Z")

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Hi, There’s a problem we have been trying to figure out how to solve, which is with the dropdown list of options provided when you try to associate a deal with a company (from create deal form). The issue is that this …

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## [Change field type of property](https://community.hubspot.com/t/change-field-type-of-property/21525)

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**Author:** [@Isegno](https://community.hubspot.com/u/Isegno)\
**Replies:** 4\
**Last updated:** [April 1, 2026, 10:28pm UTC](https://community.hubspot.com/t/change-field-type-of-property/21525 "2026-04-01T22:28:46Z")

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Hi everyone, I need to change tha filed of property from the actual single-line text to multiple checkboxes but I cannot because it has a value on 1.101 objects. (this is the message showed whan I try to edit property).…

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## [Target contacts who purchased a specific product within an order placed on a given date](https://community.hubspot.com/t/target-contacts-who-purchased-a-specific-product-within-an-order-placed-on-a-given-date/147810)

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**Author:** [@tricolor](https://community.hubspot.com/u/tricolor)\
**Replies:** 3\
**Last updated:** [March 31, 2026, 2:17pm UTC](https://community.hubspot.com/t/target-contacts-who-purchased-a-specific-product-within-an-order-placed-on-a-given-date/147810 "2026-03-31T14:17:57Z")

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Hi everyone, I’m running into a limitation with HubSpot segmentation across associated objects. My goal is to target contacts who purchased a specific product within an order placed on a given date. The logical associ…

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## [Reporting on engaged contacts in 2021](https://community.hubspot.com/t/reporting-on-engaged-contacts-in-2021/49054)

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**Author:** [@Edyta7510](https://community.hubspot.com/u/Edyta7510)\
**Replies:** 4\
**Last updated:** [March 26, 2026, 3:16pm UTC](https://community.hubspot.com/t/reporting-on-engaged-contacts-in-2021/49054 "2026-03-26T15:16:14Z")

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Hello Community ! I’d like to create a report showing contacts who have actively engaged with marketing activity in 2021: - submitted a form (this can be done with a filter, I know) - clicked a link in one of our emai…

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## [Static Segments Losing Members](https://community.hubspot.com/t/static-segments-losing-members/147325)

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**Author:** [@JRodriguez44](https://community.hubspot.com/u/JRodriguez44)\
**Replies:** 1\
**Last updated:** [March 16, 2026, 3:33pm UTC](https://community.hubspot.com/t/static-segments-losing-members/147325 "2026-03-16T15:33:39Z")

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Hi all! I’m having issues with a static segment unexpectedly losing members. My Marketing Manager has created a list’segment for sending out a weekly newsletter. We started with 709 members and have dropped to 225 over t…

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## [Clarification on Leads, SQL & Pipeline Attribution from Email Marketing](https://community.hubspot.com/t/clarification-on-leads-sql-pipeline-attribution-from-email-marketing/146927)

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**Author:** [@Deep\_Kwatra](https://community.hubspot.com/u/Deep_Kwatra)\
**Replies:** 4\
**Last updated:** [March 11, 2026, 3:59pm UTC](https://community.hubspot.com/t/clarification-on-leads-sql-pipeline-attribution-from-email-marketing/146927 "2026-03-11T15:59:45Z")

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We currently have 50K contacts whose Original Traffic Source is marked as Offline Sources. However, some of these contacts later converted and closed deals through Email Marketing efforts. I would like to understand how…

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## [Ability to convert static lists/segments into dynamic ones](https://community.hubspot.com/t/ability-to-convert-static-lists-segments-into-dynamic-ones/139658)

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**Author:** [@AMKHITARYAN](https://community.hubspot.com/u/AMKHITARYAN)\
**Replies:** 2\
**Last updated:** [February 23, 2026, 3:49pm UTC](https://community.hubspot.com/t/ability-to-convert-static-lists-segments-into-dynamic-ones/139658 "2026-02-23T15:49:35Z")

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It’s possible (via actions menu) to change the dynamic list into a static one. But it’s not possible to convert a static list into a dynamic one.

[Next page](https://community.hubspot.com/tag/lists/8.md?match_all_tags=true&page=1&tags%5B%5D=lists)
