# \#issue **URL:** https://community.hubspot.com/tag/issue/4.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [Cannot delete template folder: Folder appears empty but error says it contains templates](https://community.hubspot.com/t/cannot-delete-template-folder-folder-appears-empty-but-error-says-it-contains-templates/163955)
**Author:** [@juliaudroc](https://community.hubspot.com/u/juliaudroc)\ **Replies:** 8\ **Last updated:** [November 10, 2026, 12:01pm UTC](https://community.hubspot.com/t/cannot-delete-template-folder-folder-appears-empty-but-error-says-it-contains-templates/163955 "2026-11-10T12:01:55Z")
Hi everyone, I am on the Free tier (Admin) and trying to clean up old email templates to stay within our 5-template limit. W… --- ## [Payment Links API: Line items lose Product ID/SKU association + Bugs with discounts & one-off fees](https://community.hubspot.com/t/payment-links-api-line-items-lose-product-id-sku-association-bugs-with-discounts-one-off-fees/159859)
**Author:** [@KennyEl](https://community.hubspot.com/u/KennyEl)\ **Replies:** 5\ **Last updated:** [November 6, 2026, 6:32am UTC](https://community.hubspot.com/t/payment-links-api-line-items-lose-product-id-sku-association-bugs-with-discounts-one-off-fees/159859 "2026-11-06T06:32:00Z")
Hi community and HubSpot Product Team, We are running into critical limitations with the Payment Links API (and consequently… --- ## [Inbound Certification Complete, but Solution Directory Profile Still Locked](https://community.hubspot.com/t/inbound-certification-complete-but-solution-directory-profile-still-locked/163792)
**Author:** [@TheWildOrbit](https://community.hubspot.com/u/TheWildOrbit)\ **Replies:** 2\ **Last updated:** [November 4, 2026, 6:04pm UTC](https://community.hubspot.com/t/inbound-certification-complete-but-solution-directory-profile-still-locked/163792 "2026-11-04T18:04:51Z")
I’ve completed the INBOUND Certification, and my certificate is active under the same login I use for The Wild Orbit’s HubSpo… --- ## [User not receiving password reset email - access issue](https://community.hubspot.com/t/user-not-receiving-password-reset-email-access-issue/163091)
**Author:** [@FVSilverio](https://community.hubspot.com/u/FVSilverio)\ **Replies:** 1\ **Last updated:** [October 26, 2026, 8:49pm UTC](https://community.hubspot.com/t/user-not-receiving-password-reset-email-access-issue/163091 "2026-10-26T20:49:01Z")
Hello, HubSpot team! Our colleague \*\[redacted\] \*has been added to an internal email suppression list, preventing her from re… --- ## [Unable to delete 3 static segments because of dead asset references](https://community.hubspot.com/t/unable-to-delete-3-static-segments-because-of-dead-asset-references/157858)
**Author:** [@W3](https://community.hubspot.com/u/W3)\ **Replies:** 6\ **Last updated:** [October 1, 2026, 12:37pm UTC](https://community.hubspot.com/t/unable-to-delete-3-static-segments-because-of-dead-asset-references/157858 "2026-10-01T12:37:29Z")
Hi HubSpot team, I’m running into what looks like a backend issue with three segments in my portal that I can’t delete. The… --- ## [Subject: SSL activation for www.missjtech.site stuck in processing for about a week](https://community.hubspot.com/t/subject-ssl-activation-for-www-missjtech-site-stuck-in-processing-for-about-a-week/156393)
**Author:** [@Miss\_J-Tech\_Support](https://community.hubspot.com/u/Miss_J-Tech_Support)\ **Replies:** 2\ **Last updated:** [August 19, 2026, 3:41am UTC](https://community.hubspot.com/t/subject-ssl-activation-for-www-missjtech-site-stuck-in-processing-for-about-a-week/156393 "2026-08-19T03:41:00Z")
Subject: SSL activation for www.missjtech.site stuck in processing for about a week Hi, I need help with a stuck SSL activat…